Blackwell's five-minute veterinary practice management consult
Title:
Blackwell's five-minute veterinary practice management consult
Author:
Ackerman, Lowell J.
Publication Information:
Ames, Iowa : John Wiley & Sons, Inc., 2014.
Physical Description:
xix, 783 p. : ill. (some col.).
Series:
Blackwell's five-minute veterinary consult
Five minute veterinary consult.
Contents:
Marketplace -- Client relationship management -- Communications -- Financial management -- Cash management -- Human resources -- Marketing management -- Operations management -- Technology management -- Administrative management -- Practice safety -- Legal issues -- Planning & decision making -- Facility management, design & construction.
section 1. Marketplace -- section 2. Client relationship management -- section 3. Communications -- section 4. Financial management -- section 5. Cash management -- section 6. Human resources -- section 7. Marketing management -- section 8. Operations management -- section 9. Technology management -- section 10. Administrative management -- section 11. Practice safety -- section 12. Legal issues -- section 13. Planning and decision making -- section 14. Facility management, design, and construction -- section 15. Appendices.
