The nature and utility of qualitative research -- The paradigm debate : the place of qualitative research -- Initial steps in the research process -- Ethical considerations -- The issue of supervision -- Interviewing -- Participant observation and documents as sources of data -- Focus groups as qualitative research -- Sampling and site selection -- Ethnography -- Grounded theory -- Narrative inquiry -- Phenomenology -- Action research -- Additional approaches -- Mixed methods : combining qualitative and quantitative research -- Data analysis, procedures, practices, and computers -- Establishing quality : trustworthiness or validity -- Writing up qualitative research.

pt. 1. Introduction to qualitative research : initial stages -- pt. 2. Data collection -- pt. 3. Approaches to qualitative research -- pt. 4. Data analysis and completion.