Unlawful obstacles : conditions that officials can't impose -- Fees and other conditions that officials can impose -- Strategies for requesting public records -- Electronic public records -- How to fight delay and denial without suing -- Law enforcement investigatory records : know the limits of the barrier that people encounter most -- The stealth exemption -- Privacy -- Court records -- Privatizing government -- Records retention : limits on administrators' discretion to destroy records -- Suing for access to public records and winning.