Intro -- Table of Contents -- List of Figures and Tables -- Preface: An Introduction to Søren Bisgaard's Body of Work -- Part I: Søren Bisgaard's Work on the Design and Analysis of Experiments (G. Geoffrey Vining) -- Must a Process Be in Statistical Control before Conducting Designed Experiments? -- A Method for Identifying Defining Contrasts for 2k-p Experiments -- Blocking Generators for Small 2k-p Designs -- A Note on the Definition of Resolution for Blocked 2k-p Designs -- The Design and Analysis of 2k-p × s Prototype Experiments -- The Design and Analysis of 2k-p × 2q-r Split Plot Experiments -- Quality Quandaries: Analysis of Factorial Experiments with Defects or Defectives as the Response -- Part II: Søren Bisgaard's Work on Time Series Analysis (Murat Kulahci) -- Quality Quandaries: Interpretation of Time Series Models -- Quality Quandaries: Practical Time Series Modeling -- Quality Quandaries: Practical Time Series Modeling II -- Quality Quandaries: Time Series Model Selection and Parsimony -- Quality Quandaries: Forecasting with Seasonal Time Series Models -- Quality Quandaries: Studying Input-Output Relationships, Part I -- Quality Quandaries: Studying Input-Output Relationships, Part II -- Quality Quandaries: Beware of Autocorrelation in Regression -- Quality Quandaries: Box-Cox Transformations and Time Series Modeling-Part I -- Quality Quandaries: Box-Cox Transformations and Time Series Modeling-Part II -- Part III: Søren Bisgaard's Work on Quality Improvement (Roger Hoerl) -- The Scientific Context of Quality Improvement -- The Science in Six Sigma -- Quality Quandaries: Economics of Six Sigma Programs -- Six Sigma and the Bottom Line -- Quality Quandaries: An Effective Approach to Teaching Quality Improvement Techniques -- Twenty-Year Retrospective of Quality Engineering -- After Six Sigma-What's Next?.

The Future of Quality Technology -- Part IV: Søren Bisgaard's Work on Healthcare Engineering (Ronald Does) -- The Need for Quality Improvement in Healthcare -- Dutch Hospital Implements Six Sigma -- Standardizing Healthcare Projects -- Reducing Start Time Delays in Operating Rooms -- Quality Quandaries: Health Care Quality-Reducing the Length of Stay at a Hospital -- Quality Quandaries: Efficiency Improvement in a Nursing Department -- Index.