Observing the user experience : a practitioner's guide to user research
Title:
Observing the user experience : a practitioner's guide to user research
Author:
Kuniavsky, Mike.
ISBN:
9781429484541
9780080497563
9781281015075
9786611015077
Personal Author:
Publication Information:
San Francisco, Calif. : Morgan Kaufmann Publishers, ©2003.
Physical Description:
1 online resource (xvi, 560 pages) : illustrations
Series:
Morgan Kaufmann series in interactive technologies
Morgan Kaufmann series in interactive technologies.
General Note:
Title from title screen.
Title from website (viewed Jan. 20, 2006).
Contents:
Typhoon : a fable -- Do a usability test now! -- Balancing needs through iterative development -- The user experience -- The research plan -- Universal tools : recruiting and interviewing -- User profiles -- Contextual inquiry, task analysis, card sorting -- Focus groups -- Usability tests -- Surveys -- Ongoing relationships -- Log files and customer support -- Competitive research -- Others' hard work : published information and consultants -- Emerging techniques -- Reports and presentations -- Creating a user-centered corporate culture.
Abstract:
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques.
Subject Term:
Genre:
Electronic Access:
ScienceDirect https://www.sciencedirect.com/science/book/9781558609235Available:*
Shelf Number | Item Barcode | Shelf Location | Status |
|---|---|---|---|
| QA76.9 .H85 K86 2003B | 1188214-1001 | Elsevier E-Book Collections | Searching... |
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