Service, satisfaction and climate perspectives on management in English language teaching
Title:
Service, satisfaction and climate perspectives on management in English language teaching
Publication Information:
Bingley, U.K. : Emerald Group Publishing Limited, 2010.
Physical Description:
ix, 271 p.
Series:
Innovation and leadership in English language teaching, v. 2
Innovation and leadership in English language teaching ; v. 2.
Contents:
pt. 1. Conceptual and theoretical background -- pt. 2. Student perceptions -- pt. 3. Provider perceptions -- pt. 4. Applications and issues.
