Front Cover -- Strategies for Successful Animal Shelters -- Copyright Page -- Dedication -- Contents -- Foreword -- 1 The Difference a Shelter Makes: A Tale of Two Aces -- Research Focus -- Definitions -- Narrative Examples -- Key Issues -- Homeless Animals and the Role of Animal Shelters -- Animal Control Versus Animal Welfare -- Animal Sheltering Practices -- Plan of the Book -- References -- 2 Best Practices in Animal Sheltering -- Nature and Maintenance of the Facility -- Data Management -- Population Management -- Animal Care -- Policy and Procedures and Health and Emergency Protocols -- Volunteers -- Animal Enrichment -- Adoption Practices -- Staffing and Training -- Community Relations -- Summary -- Check List for Recommended Best Practices -- References -- Further Reading -- 3 Methodology -- The Case and Legal Environment -- State Guidelines and Model Policy -- Local Animal Control Ordinances -- Shelter Licensing and Oversight -- The Data -- Traits of Responding Shelters -- Summary -- References -- 4 Activities and Practices -- Nature/Maintenance of the Facility -- Data Management -- Population Management -- Animal Care in Shelter -- Health and Emergency Protocols -- Volunteers -- Animal Enrichment -- Adoption Practices -- Staffing and Training -- Community Relations -- Practice and Activity Dimensions -- Summary -- Check List for Recommended Best Practices -- References -- 5 Relationships Among Shelter Traits and Activities -- Shelter Resources and Staffing -- Resources, Staffing, Training, and Activities -- Correlations Among Activities -- Summary -- Findings Counter to Common Expectations -- Reference -- 6 Which Shelter Activities are Associated With Positive Outcomes? -- Outcome Variables -- Barriers to, and Facilitators of, Success -- Factors Affecting Outcomes -- Traits of Shelters and Outcomes -- Activities and Outcomes.

Modeling Positive Outcome Variables -- Average Kill Rates -- Modeling Change in Kill Rates -- Summary -- Check List for Recommended Best Practices -- References -- 7 At the Speed of Trust: Profiles of the Most Improved Shelters -- Detroit Animal Care and Control -- Backstory -- Interview: Melissa Miller, Director, September 8, 2017 -- Site Visit -- Genesee County Animal Control -- Interview: Renea Kennedy, Deputy Director, October 27, 2017 -- Site Visit -- Harbor Humane Society -- Interview: Jen Self-Aulgur, Director, October 9, 2017 -- Site Visit -- Capital Area Humane Society -- Interview: Holly Lawrence, Director of Operations, September 12, 2017 -- Site Visit -- The Path to Success Depends on Where You Begin -- Shelter Improvement Check Lists -- Check List for Total Transformation -- Check List for Continued Improvement -- Reference -- 8 There are Many Ways to be the Best: Profiles of the Most Successful Shelters -- Humane Society of Huron Valley -- Interview: Krista Donohoo, Adoptions and Front of House Manager, November 2, 2017 -- Site Visit -- Roscommon County Animal Control -- Interview: Director Terry MacKillop, October 27, 2017 -- Site Visit -- Capital Area Humane Society -- Adopt-A-Pet -- Interview: Director Jody Maddock, October 5, 2017 -- Site Visit -- The Different Paths to Success -- Check List for Consistently Positive Outcomes -- Check List for Consistently High Save Rates -- 9 The Many Paths to Success: It's a Journey Not a Destination -- What Are the Best Practice Recommendations in Animal Sheltering? -- Nature and Maintenance of the Facility -- Data Management -- Population Management -- Animal Care -- Health and Emergency Protocols -- Volunteers -- Animal Enrichment -- Adoption Practices -- Staffing and Training -- Community Relations -- What Is the Extent of the Use of Best Practices in Animal Shelters?.

Which Shelter Traits, Programs, and Activities Are Most Strongly Associated With Optimal Outcomes Such as Live Release Rates? -- What Should Animal Shelters Be Doing to Achiever Better Outcomes? -- Inspections, Complaints, and the Role of State Oversight -- Lessons From the Case Studies -- Study Limitations/Future Research -- Revisiting the Tale of Two Aces -- References -- Appendix A: Michigan Animal Shelter Registration Application -- Appendix B: Animal Shelter Annual Report -- Appendix C: Survey -- Index -- Back Cover.