Choosing the lesser evil : selecting humanitarian aid projects -- Filling a void in NGO research : understanding diversity in NGO behavior -- Opening the black box of internal NGO dynamics : an organizational decision-making perspective -- Towards the reality of humanitarian aid provision : three sketches of NGO behavior -- Traces of the administrative organization : MSF's organizational features -- Consequentionality in aid provision : MSF's dominant decision-making pattern -- Disagreement, commitment, and constraints : MSF's secondary decision-making patterns -- From consequential to garbage can decision-making : two examples of MSF aid provision to Africa -- The opposite of the administrative organization : ACT Netherlands' organizational features -- Working with 'the family' : ACT's dominant decision-making pattern -- Working outside 'the family' : ACT's secondary decision-making patterns -- Decision-making dynamics in MSF and ACT : comparison and discussion of research results -- A look beyond the horizon : identifying steps towards theoretical generalization -- Complexity reduction through decision-making : intended and unintended consequences in humanitarian aid.