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      Cover image for New service paradigms AMA SERVSIG Conference 2003
      49. 
      New service paradigms AMA SERVSIG Conference 2003
      by 
      Kandampully, Jay.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Managing knock your socks off service
      50. 
      Managing knock your socks off service
      by 
      Bell, Chip R.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for The customer service survival kit what to say to defuse even the worst customer situations
      51. 
      Cover image for Secret service hidden systems that deliver unforgettable customer service
      52. 
      Secret service hidden systems that deliver unforgettable customer service
      by 
      DiJulius, John R., 1964-
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      Excerpt: 
      Customer services.
      Cover image for @ your service how to attract new customers, increase sales, and grow your business using simple customer service techniques
      53. 
      Cover image for The ultimate online customer service guide how to connect with your customers to sell more!
      54. 
      Cover image for Managing knock your socks off service
      55. 
      Managing knock your socks off service
      by 
      Bell, Chip R.
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      Customer services.
      Cover image for Delivering knock your socks off service
      56. 
      Delivering knock your socks off service
      by 
      Performance Associates, Inc.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Designing service processes to unlock value
      57. 
      Designing service processes to unlock value
      by 
      Field, Joy M., author.
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      Excerpt: 
      Customer services.
      Cover image for Service excellence : creating customer experiences that build relationships
      58. 
      Service excellence : creating customer experiences that build relationships
      by 
      Bolton, Ruth N. (Ruth Nancy), author.
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      Excerpt: 
      Customer services.
      Cover image for Designing service processes to unlock value
      59. 
      Designing service processes to unlock value
      by 
      Field, Joy M.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Open services innovation rethinking your business to grow and compete in a new era
      60. 
      Open services innovation rethinking your business to grow and compete in a new era
      by 
      Chesbrough, Henry William.
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      Format: 
      Excerpt: 
      Customer services.
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