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Author: ProQuest (Firm)

Author

Evenson, Renee, 1951-

(4)

(2)

Gallagher, Richard S.

(2)

(2)

Hansal, Alexander.

(2)

Jaffe, Joseph, 1970-

(2)

Van Belleghem, Steven.

(2)

(1)

(1)

Alderman, Jerry D.

(1)

Allen, Mark, 1953-

(1)

Applegate, Jill.

(1)

(1)

Aurifeille, Jacques-Marie.

(1)

Bacon, Terry R.

(1)

Bain, Mark Alexander.

(1)

Ballantyne, David.

(1)

(1)

(1)

Bellefroid, Vincent.

(1)

Benioff, Marc R., 1964-

(1)

(1)

Bhattacharya, Dipankar.

(1)

Bink, Audrey J. M.

(1)

Bleeke, Nancy Noel.

(1)

(1)

Bloching, Bjorn.

(1)

Boatwright, Peter.

(1)

Bragg, Steven M.

(1)

Breazeale, Michael, 1964-

(1)

(1)

Brogniez, Jan, 1965-

(1)

Brooks, Roger L.

(1)

(1)

Burrows, Robert P. (Robert Penn)

(1)

Buttle, Francis.

(1)

Cagan, Jonathan, 1961-

(1)

Callaway, JoAnn, 1944-

(1)

Callaway, Joseph, 1943-

(1)

Cervo, Dalton, 1967-

(1)

Cook, Sarah, 1955-

(1)

(1)

(1)

(1)

Diamond, Stephanie.

(1)

Diefendorff, James.

(1)

Doane, Darryl S.

(1)

Dufek, Donald F.

(1)

Edvardsson, Bo, 1952-

(1)

Ehrlich, Evelyn, 1950-

(1)

Eliason, Frank, 1972-

(1)

Elliott, Dominic.

(1)

Engeseth, Stefan.

(1)

Fanelli, Duke, 1954-

(1)

Farkas, Victoria J.

(1)

(1)

Fetscherin, Marc.

(1)

Finney, Martha I.

(1)

Fisk, Raymond P.

(1)

Fjermestad, Jerry.

(1)

Ford, Robert C.

(1)

(1)

Fournier, Susan.

(1)

Fragasso, Philip M., 1950-

(1)

Fredricks, Karen S.

(1)

(1)

(1)

Fuller, Edwin D., 1945-

(1)

(1)

Garber, Peter R.

(1)

Gerson, Richard F.

(1)

(1)

Gold, Steven J. (Steven James)

(1)

Goldenberg, Barton J.

(1)

Goldman, Jeremy.

(1)

Goodman, John A.

(1)

(1)

Grandey, Alicia.

(1)

(1)

Güngör, Hüseyin.

(1)

Hall, Stacey, 1965-

(1)

(1)

Harrison, Doug, 1965-

(1)

Havens, John C.

(1)

Holloman, Christer.

(1)

(1)

Horrocks, Tony.

(1)

(1)

International Association of Business Communicators.

(1)

Jacka, J. Mike.

(1)

James, Janice (Janice Sue)

(1)

Johnston, Mark W.

(1)

Joseph, Jim, 1963-

(1)

Kandampully, Jay.

(1)

(1)

Kerkhof, Peter.

(1)

King, David Lee, 1966-

(1)

Knapp, Rob, 1946-

(1)

Kraus, Stephen.

(1)

Kumar, V., 1957-

(1)

(1)

(1)

Latham, Gary P.

(1)

(1)

Lencioni, Patrick, 1965-

(1)

Lentz, Sterling.

(1)

Levinson, Jay Conrad.

(1)

Lowenstein, Michael W., 1942-

(1)

(1)

MacInnis, Deborah J.

(1)

Magaña, Angel.

(1)

Marcinko, David E. (David Edward)

(1)

Marshall, Greg W.

(1)

Martin, William B.

(1)

McDonald, Kelly.

(1)

Medlin, Christopher.

(1)

O'Leary, Steve.

(1)

Ogunlaru, Rasheed, 1970-

(1)

(1)

(1)

Patterson, John R. (John Rice), 1951-

(1)

(1)

(1)

Performance Associates, Inc.

(1)

Petersen, J. Andrew.

(1)

(1)

Pigues, D. Keith.

(1)

Priester, Joseph W.

(1)

Pugh, David G. (David George), 1944-

(1)

(1)

(1)

(1)

Raines, Susan S.

(1)

(1)

Rao, Padmanabha.

(1)

Reis Pinheiro, Carlos Andre, 1940-

(1)

(1)

Rogers, Martha, 1952-

(1)

Romano, Nicholas C.

(1)

(1)

(1)

Rupp, Deborah E., 1975-

(1)

(1)

Sachs, Sybille.

(1)

Sartain, Libby, 1954-

(1)

Schmitt, Bernd.

(1)

Schuster, Camille Passler, 1950-

(1)

(1)

(1)

Scott, Peter R., 1964-

(1)

Shankar, Chandru.

(1)

(1)

Sielhorst, Thomas vor der.

(1)

Siess, Judith A.

(1)

(1)

(1)

Society for Consumer Psychology.

(1)

(1)

Solomon, Michael R.

(1)

Stanley, Colleen.

(1)

(1)

Stratten, Scott.

(1)

Strouse, Karen G.

(1)

Sturdy, Graham R.

(1)

Sundarm, Venkatesan.

(1)

Tarla, Nicolae.

(1)

Taylor, Jim, 1947-

(1)

Thomas, Ann, 1951-

(1)

Thomas, Bill, 1955-

(1)

Tisdell, C. A. (Clement Allan)

(1)

(1)

Tobler, Stefan.

(1)

Trevail, Charles.

(1)

(1)

Varghese, Danny.

(1)

Vlaskovits, Patrick.

(1)

Weigl, Michael.

(1)

Whitehead, Michael J. R.

(1)

Whitehead, Michael.

(1)

Woodcock, Neil.

(1)

(1)

Xu, Jun, Ph. D., 1960-

(1)

(1)

(1)

(1)

Zimmerman, Wesley.

(1)

Material Type

Language

(129)

(1)

(1)

Publication Date

-

(24)

(23)

(17)

(16)

(10)

(8)

(7)

(7)

(5)

(5)

(4)

(2)

(1)

(1)

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(1)

Subject

Electronic books.

(131)

Customer relations.

(74)

Customer services.

(25)

Customer relations -- Management.

(23)

Customer relations -- Management -- Data processing.

(14)

Relationship marketing.

(14)

(9)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(7)

(7)

Customer relations -- Data processing.

(6)

Internet marketing.

(6)

(6)

Consumer satisfaction.

(5)

Customer relations -- Management -- Computer programs.

(5)

Success in business.

(5)

Management information systems.

(4)

(4)

Business communication.

(3)

Consumer behavior.

(3)

Customer relations -- Technological innovations.

(3)

Employees -- Training of.

(3)

Interpersonal relations.

(3)

Sales management.

(3)

Strategic planning.

(3)

Customer relations -- Data processing -- Computer programs.

(2)

Customer relations -- United States.

(2)

Customer services -- Management.

(2)

Customer services -- United States.

(2)

Electronic commerce.

(2)

Entrepreneurship.

(2)

Information technology -- Management.

(2)

Internet marketing -- Social aspects.

(2)

(2)

Management -- Social aspects.

(2)

Marketing -- Management -- Data processing.

(2)

Marketing -- Social aspects.

(2)

Online social networks.

(2)

Open source software.

(2)

Organizational behavior.

(2)

Personnel management.

(2)

Product management.

(2)

Sales management -- Data processing.

(2)

Salesforce (Online service)

(2)

Selling -- Psychological aspects.

(2)

Service industries -- Management.

(2)

Social media -- Economic aspects.

(2)

Social media -- Marketing.

(2)

Act! (Computer file)

(1)

Advertising -- Libraries.

(1)

Affluent consumers.

(1)

Application software -- Development.

(1)

(1)

(1)

Brand name products -- Management.

(1)

Business -- Data processing.

(1)

Business communication -- Blogs.

(1)

Business enterprises -- Computer networks.

(1)

Business intelligence.

(1)

Business logistics.

(1)

Business networks.

(1)

Business referrals.

(1)

(1)

Chief executive officers.

(1)

Competition, International.

(1)

Conflict management -- Case studies.

(1)

Conflict management.

(1)

Consumers' preferences -- Longitudinal studies.

(1)

Consumers' preferences.

(1)

(1)

Consumption (Economics)

(1)

Corporate culture.

(1)

Creative ability in business.

(1)

Customer relations -- Case studies.

(1)

Customer relations -- Humor.

(1)

Customer relations -- Longitudinal studies.

(1)

Customer relations -- Management -- Social aspects.

(1)

Customer relations -- Management -- Statistical methods.

(1)

Customer relations -- Psychological aspects.

(1)

Customer relations -- Social aspects -- United States -- History.

(1)

Customer relations -- Social aspects.

(1)

Customer services -- Humor.

(1)

Customer services -- Management -- Humor.

(1)

Customer services -- Marketing.

(1)

Customer services -- Terminology.

(1)

Data integration (Computer science)

(1)

Data warehousing.

(1)

Database marketing.

(1)

Emotional intelligence.

(1)

Employees -- Attitudes.

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- Management.

(1)

Financial services industry -- United States -- Marketing.

(1)

Industrial management.

(1)

Industrial relations.

(1)

Interactive marketing.

(1)

International business enterprises -- Management.

(1)

Internet marketing -- Management -- Computer programs.

(1)

Internet marketing -- Management.

(1)

(1)

Interorganizational relations.

(1)

Investment advisor-client relationships.

(1)

Investment advisors.

(1)

Libraries -- Marketing.

(1)

Libraries -- Public relations.

(1)

Management information systems -- Case studies.

(1)

(1)

Marketing -- Management.

(1)

Marketing research.

(1)

Medical offices -- Management.

(1)

Medicine -- Practice -- Finance.

(1)

Minority business enterprises -- United States -- History.

(1)

New products -- Management -- Case studies.

(1)

New products -- Management.

(1)

(1)

Nonverbal communication in the workplace.

(1)

Online social networks -- Economic aspects.

(1)

Oracle (Computer file)

(1)

Oracle Applications.

(1)

Organizational effectiveness.

(1)

Personnel departments -- Management.

(1)

Personnel management -- Psychological aspects.

(1)

Personnel management -- Vocational guidance.

(1)

Production planning.

(1)

Psychology, Industrial.

(1)

Public services (Libraries)

(1)

Quality control.

(1)

Reengineering (Management) -- Case studies.

(1)

Relationship marketing -- Research.

(1)

Sales management -- Computer programs.

(1)

Salesforce.com (Firm)

(1)

Small business -- Management.

(1)

Small business -- Social aspects -- United States -- History.

(1)

Small business marketing.

(1)

Social marketing.

(1)

Social networks.

(1)

Success in business -- United States.

(1)

Telecommunication -- Customer services.

(1)

Telecommunication -- Marketing.

(1)

Total quality management.

(1)

Trust -- Economic aspects.

(1)

United States -- Race relations.

(1)

User interfaces (Computer systems) -- Case studies.

(1)

Library

Başkent Library

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Cover image for Reinventing the wheel the science of creating lifetime customers

Reinventing the wheel the science of creating lifetime customers

25.

Reinventing the wheel the science of creating lifetime customers

by

Zane, Chris.

Format:

Excerpt:

Customer relations.

Cover image for Anticipate know what your customers want before they do

Anticipate know what your customers want before they do

26.

Anticipate know what your customers want before they do

by

Thomas, Bill, 1955-

Format:

Excerpt:

Customer relations.

Cover image for You can't lead with your feet on the desk building relationships, breaking down barriers, and delivering profits

You can't lead with your feet on the desk building relationships, breaking down barriers, and delivering profits

27.

You can't lead with your feet on the desk building relationships, breaking down barriers, and delivering profits

by

Fuller, Edwin D., 1945-

Format:

Excerpt:

Customer relations.

Cover image for Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership

Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership

28.

Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership

by

Jaffe, Joseph, 1970-

Format:

Excerpt:

Customer relations.

Cover image for Customer relationship management using business intelligence

Customer relationship management using business intelligence

29.

Customer relationship management using business intelligence

by

Sturdy, Graham R.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Winning with customers a playbook for B2B

Winning with customers a playbook for B2B

30.

Winning with customers a playbook for B2B

by

Pigues, D. Keith.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Strategic customer management strategizing the sales organization

Strategic customer management strategizing the sales organization

31.

Strategic customer management strategizing the sales organization

by

Piercy, Nigel.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Customer relationship management a global perspective

Customer relationship management a global perspective

32.

Customer relationship management a global perspective

by

Raab, Gerhard.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Managing global customers an integrated approach

Managing global customers an integrated approach

33.

Managing global customers an integrated approach

by

Yip, George S.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry

Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry

34.

Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry

by

Benioff, Marc R., 1964-

Format:

Excerpt:

Customer relations -- Management.

Tactical transparency how leaders can leverage social media to maximize value and build their brand

35.

Tactical transparency how leaders can leverage social media to maximize value and build their brand

by

Holtz, Shel.

Format:

Excerpt:

Customer relations -- Management.

Cover image for Electronic customer relationship management

Electronic customer relationship management

36.

Electronic customer relationship management

by

Fjermestad, Jerry.

Format:

Excerpt:

Customer relations -- Management.

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