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      Cover image for L'analisi dell'innovazione nei servizi professionali
      13. 
      L'analisi dell'innovazione nei servizi professionali
      by 
      Tomo, Andrea, author.
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      Format: 
      Excerpt: 
      Service industries -- Marketing.
      Cover image for Effective client management in professional services : how to build successful client relationships
      14. 
      Effective client management in professional services : how to build successful client relationships
      by 
      Berkovi, Jack, author.
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      Format: 
      Excerpt: 
      Service industries -- Marketing.
      Cover image for Design like Apple seven principles for creating insanely great products, services, and experiences
      15. 
      Cover image for The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business
      16. 
      Cover image for Key account management : strategies to leverage information, technology, and relationships to deliver value to large customers
      17. 
      Cover image for Service thinking : the seven principles to discover innovative opportunities
      18. 
      Service thinking : the seven principles to discover innovative opportunities
      by 
      Hastings, Hunter., author.
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      Format: 
      Excerpt: 
      marketing
      Cover image for Secret service hidden systems that deliver unforgettable customer service
      19. 
      Secret service hidden systems that deliver unforgettable customer service
      by 
      DiJulius, John R., 1964-
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      Format: 
      Excerpt: 
      : marketing to go deeper with your existing customers -- Creating passionate team members : creating a great