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      Cover image for The FORA Framework A Fuzzy Grassroots Ontology for Online Reputation Management
      13. 
      The FORA Framework A Fuzzy Grassroots Ontology for Online Reputation Management
      by 
      Portmann, Edy. author.
      http://dx.doi.org/10.1007/978-3-642-33233-3
      Format: 
      Excerpt: 
      The FORA Framework A Fuzzy Grassroots Ontology for Online Reputation Management / Portmann, Edy
      Cover image for Strategic Enterprise Architecture Management Challenges, Best Practices, and Future Developments
      14. 
      Strategic Enterprise Architecture Management Challenges, Best Practices, and Future Developments
      by 
      Ahlemann, Frederik.
      http://dx.doi.org/10.1007/978-3-642-24223-6
      Format: 
      Excerpt: 
      Strategic Enterprise Architecture Management Challenges, Best Practices, and Future Developments /
      Cover image for Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovation
      15. 
      Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovation
      by 
      Rajola, Federico. author.
      http://dx.doi.org/10.1007/978-3-642-35554-7
      Format: 
      Excerpt: 
      Customer Relationship Management in the Financial Industry Organizational Processes and Technology
      Cover image for Protecting Your Intellectual Property Rights Understanding the Role of Management, Governments, Consumers and Pirates
      16. 
      Protecting Your Intellectual Property Rights Understanding the Role of Management, Governments, Consumers and Pirates
      by 
      Chaudhry, Peggy. author.
      http://dx.doi.org/10.1007/978-1-4614-5568-4
      Format: 
      Excerpt: 
      Protecting Your Intellectual Property Rights Understanding the Role of Management, Governments
      Cover image for Cruise Management Information and Decision Support Systems
      17. 
      Cruise Management Information and Decision Support Systems
      by 
      Papathanassis, Alexis.
      http://dx.doi.org/10.1007/978-3-8349-7159-3
      Format: 
      Excerpt: 
      Cruise Management Information and Decision Support Systems / Papathanassis, Alexis.
      Cover image for Service Management The New Paradigm in Retailing
      18. 
      Service Management The New Paradigm in Retailing
      by 
      Kandampully, Jay.
      http://dx.doi.org/10.1007/978-1-4614-1554-1
      Format: 
      Excerpt: 
      Service Management The New Paradigm in Retailing / Kandampully, Jay.
      Cover image for Modelling Value Selected Papers of the 1st International Conference on Value Chain Management
      19. 
      Modelling Value Selected Papers of the 1st International Conference on Value Chain Management
      by 
      Jodlbauer, Herbert.
      http://dx.doi.org/10.1007/978-3-7908-2747-7
      Format: 
      Excerpt: 
      Modelling Value Selected Papers of the 1st International Conference on Value Chain Management /
      Cover image for Customer Relationship Management Concept, Strategy, and Tools
      20. 
      Customer Relationship Management Concept, Strategy, and Tools
      by 
      Kumar, V.
      http://dx.doi.org/10.1007/978-3-642-20110-3
      Format: 
      Excerpt: 
      Customer Relationship Management Concept, Strategy, and Tools / Kumar, V.
      Cover image for Industrial Research Performance Management Key Performance Indicators in the ICT Industry
      21. 
      Industrial Research Performance Management Key Performance Indicators in the ICT Industry
      by 
      Samsonowa, Tatjana.
      http://dx.doi.org/10.1007/978-3-7908-2762-0
      Format: 
      Excerpt: 
      Industrial Research Performance Management Key Performance Indicators in the ICT Industry /
      Cover image for In-Memory Data Management Technology and Applications
      22. 
      In-Memory Data Management Technology and Applications
      by 
      Plattner, Hasso.
      http://dx.doi.org/10.1007/978-3-642-29575-1
      Format: 
      Excerpt: 
      In-Memory Data Management Technology and Applications / Plattner, Hasso.
      Cover image for Strategic Retail Management Text and International Cases
      23. 
      Strategic Retail Management Text and International Cases
      by 
      Zentes, Joachim.
      http://dx.doi.org/10.1007/978-3-8349-6740-4
      Format: 
      Excerpt: 
      Strategic Retail Management Text and International Cases / Zentes, Joachim.
      Cover image for Handbook of Healthcare Operations Management Methods and Applications
      24. 
      Handbook of Healthcare Operations Management Methods and Applications
      by 
      Denton, Brian T. editor.
      http://dx.doi.org/10.1007/978-1-4614-5885-2
      Format: 
      Excerpt: 
      Handbook of Healthcare Operations Management Methods and Applications / Denton, Brian T. editor.
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