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      Cover image for A survival guide for working with humans dealing with whiners, back-stabbers, know-it-alls, and other difficult people
      37. 
      A survival guide for working with humans dealing with whiners, back-stabbers, know-it-alls, and other difficult people
      by 
      Scott, Gini Graham.
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      take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck
      Cover image for Make your contacts count networking know-how for business and career success
      38. 
      Make your contacts count networking know-how for business and career success
      by 
      Baber, Anne, 1938-
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      Excerpt: 
      constellations -- Cross-sell your clients -- Make asking for referrals a ritual -- 16. (Net)work from home
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