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Author

ProQuest (Firm)

(131)

SpringerLink (Online service)

(5)

Evenson, Renee, 1951-

(4)

(2)

Chierici, Roberto, author.

(2)

Ehrlich, Evelyn, 1950-

(2)

Fox, Jeffrey J.

(2)

Gallagher, Richard S.

(2)

Gitomer, Jeffrey

(2)

Goodey, Paul, author.

(2)

(2)

Hansal, Alexander.

(2)

Jaffe, Joseph, 1970-

(2)

Kumar, V., 1957-

(2)

Marshall, Greg W.

(2)

Mazzucchelli, Alice, author.

(2)

(2)

Tanner, John F., author.

(2)

Van Belleghem, Steven.

(2)

Abbazia, Mary, author.

(1)

Abergel, Frédéric. editor.

(1)

(1)

(1)

(1)

Aktepe, Cemalettin

(1)

Alderman, Jerry D.

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

Altunışık, Remzi, ortak yazar

(1)

American Management Association, issuing body.

(1)

Andersen, Steve (Stephen S.), 1952- author.

(1)

Angot, Jacques, author.

(1)

Annis, Michael.

(1)

(1)

Applegate, Jill.

(1)

(1)

(1)

Aurifeille, Jacques-Marie.

(1)

Baan, Paul. editor.

(1)

Bacon, Terry R.

(1)

Bain, Mark Alexander.

(1)

(1)

Ballantyne, David.

(1)

(1)

Baytekin, E. Pelin, ortak yazar

(1)

Baş, Mehmet, joint author

(1)

Başal, Murat, yazar.

(1)

Başaran Alagöz, Selda.

(1)

(1)

Bellefroid, Vincent.

(1)

Benioff, Marc R., 1964-

(1)

(1)

Berke, Adam, author.

(1)

Beute, Ethan, 1973- author.

(1)

Bhattacharya, Dipankar.

(1)

Bink, Audrey J. M.

(1)

Blanchard, Kenneth H., writer of foreword.

(1)

Bleeke, Nancy Noel.

(1)

(1)

Bliss, Jeanne, author.

(1)

Bloching, Bjorn.

(1)

Blunt, Carolyn.

(1)

Boatwright, Peter.

(1)

Bock, Koen W. de, editor.

(1)

Bora, Aksu, translated

(1)

Bragg, Steven M.

(1)

Breazeale, Michael, 1964-

(1)

(1)

Brogniez, Jan, 1965-

(1)

Brooks, Roger L.

(1)

(1)

Burrows, Robert P. (Robert Penn)

(1)

Buttle, Francis.

(1)

Cadiat, Anne-Christine, editor.

(1)

Cagan, Jonathan, 1961-

(1)

Calkins, Tim, editor.

(1)

Callaway, JoAnn, 1944-

(1)

Callaway, Joseph, 1943-

(1)

Cankoçak, Onur, translated

(1)

Capelle, Ronald G.

(1)

Cenkçiler, Dilek.

(1)

Cervo, Dalton, 1967-

(1)

Chakrabarti, Bikas K. editor.

(1)

Chakraborti, Anirban. editor.

(1)

Chorianopoulos, Antonios, author.

(1)

Chumpitaz, Ruben, author.

(1)

Church, Brian T., author.

(1)

Cook, Sarah, 1955-

(1)

(1)

Coppenhaver, Robert, author.

(1)

Coussement, Kristof, editor.

(1)

(1)

Cundari, Aldo, author.

(1)

Cylinder, cover designer.

(1)

(1)

De la O Hernandez-Lopez, Maria, editor.

(1)

Delers, Antoine, author.

(1)

Demirbağ, Ebru.

(1)

(1)

Dempster, Craig, author.

(1)

Dew, Robert, author.

(1)

Diamond, Stephanie.

(1)

Diefendorff, James.

(1)

Doane, Darryl S.

(1)

(1)

Dufek, Donald F.

(1)

Duru, Eylül, editör

(1)

Edvardsson, Bo, 1952-

(1)

Eliason, Frank, 1972-

(1)

Elliott, Dominic.

(1)

Engeseth, Stefan.

(1)

Fanelli, Duke, 1954-

(1)

Fanelli, Duke, 1954- .

(1)

Farkas, Victoria J.

(1)

Fernández-Amaya, Lucia, editor.

(1)

(1)

Fetscherin, Marc.

(1)

Fidan, Yahya, edited

(1)

Finney, Martha I.

(1)

Fisk, Raymond P.

(1)

Fjermestad, Jerry.

(1)

Fleming, Noah, author.

(1)

Flu, Melvin Brand, 1966- author.

(1)

Ford, Robert C.

(1)

(1)

Foster, Rv Timothy

(1)

Fournier, Susan.

(1)

Fragasso, Philip M., 1950-

(1)

(1)

Francis, Colleen, 1970- author.

(1)

Frawley, Andrew, author.

(1)

Fredricks, Karen S.

(1)

(1)

Fukuda, Shuichi. editor.

(1)

(1)

Fuller, Edwin D., 1945-

(1)

Fulton, Greg, author.

(1)

(1)

Garber, Peter R.

(1)

Gates, Melissa, illustrator.

(1)

Geelhoed, Jeroen.

(1)

Gerson, Richard F.

(1)

Ghosh, Asim. editor.

(1)

(1)

Gold, Steven J. (Steven James)

(1)

Goldenberg, Barton J.

(1)

Goldman, Jeremy.

(1)

Goldstein, Sheldon D., author.

(1)

Goodman, John A.

(1)

Goodman, John A., author.

(1)

(1)

Gothelf, Jeff, author.

(1)

Grandey, Alicia.

(1)

(1)

Guittin, Irène, author.

(1)

Gureja, Gopal K., author.

(1)

Göksel, Ahmet B.

(1)

Gönenç, Meral, translated

(1)

Güngör, Hüseyin.

(1)

(1)

Hall, Stacey, 1965-

(1)

Halloran, Tim, 1969-

(1)

(1)

(1)

Harrison, Doug, 1965-

(1)

Havens, John C.

(1)

Haverkamp, Michael.

(1)

Hays, Catharine, 1958- author.

(1)

Hazeldine, Simon.

(1)

Henderson, Michael, author.

(1)

Hill-Wilson, Martin.

(1)

Hofmaier, Richard, author.

(1)

Holloman, Christer.

(1)

(1)

Horrocks, Tony.

(1)

(1)

International Association of Business Communicators.

(1)

Jacka, J. Mike.

(1)

Jaffe, David, 1963- author.

(1)

James, Janice (Janice Sue)

(1)

James, Janice (Janice Sue), editor.

(1)

Jamieson, Craig M., author.

(1)

Johnston, Mark W.

(1)

Johnston, Mark W., author.

(1)

Jones, Daniel T., joint author

(1)

Joseph, Jim, 1963-

(1)

Joshi, Atul, author.

(1)

Kafalı, Elçin.

(1)

Kahn, Barbara E., writer of foreword.

(1)

Kandampully, Jay.

(1)

Kao, Liz, author.

(1)

Kaspar, Wendi Arant, author.

(1)

Kaufman, Matt, author.

(1)

Kawasaki, Guy, author of introduction, etc.

(1)

Kaynak, Sezai, edited

(1)

(1)

Keiningham, Timothy L., author.

(1)

Keremoğlu, Selçuk.

(1)

Kerkhof, Peter.

(1)

Khanna, Tarun, author.

(1)

Material Type

Başkent Thesis

Language

(239)

(30)

(3)

(3)

(2)

(1)

Publication Date

-

(38)

(27)

(26)

(23)

(21)

(20)

(15)

(14)

(12)

(12)

(12)

(11)

(10)

(7)

(6)

(6)

(5)

(4)

(4)

(3)

(3)

(3)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Electronic books.

(227)

Customer relations.

(163)

Customer relations -- Management.

(53)

Customer services.

(39)

Müşteri ilişkileri.

(30)

Relationship marketing.

(25)

Customer relations -- Management -- Data processing.

(20)

Business networks.

(17)

Customer loyalty.

(16)

(16)

(15)

Internet marketing.

(14)

(14)

Consumer satisfaction.

(12)

Branding (Marketing)

(11)

Consumer behavior.

(11)

(11)

Müşteri ilişkileri -- Yönetim.

(9)

(9)

Management information systems.

(8)

Sales management.

(8)

Success in business.

(8)

Customer relations -- Data processing.

(7)

Interpersonal relations.

(7)

Strategic planning.

(6)

Customer relations -- Management -- Computer programs.

(5)

(5)

Salesforce (Online service)

(5)

Business communication.

(4)

Customer relations -- Technological innovations.

(4)

Customer relations -- United States.

(4)

(4)

Marketing -- Management -- Data processing.

(4)

Marketing -- Management.

(4)

Müşteri davranışı.

(4)

Organizational behavior.

(4)

Organizational effectiveness.

(4)

Product management.

(4)

Sales management -- Data processing.

(4)

(4)

Communication in marketing.

(3)

Consumers' preferences.

(3)

Corporate culture.

(3)

Customer services -- United States.

(3)

Economics/Management Science.

(3)

Employees -- Training of.

(3)

Entrepreneurship.

(3)

Industrial management.

(3)

Information technology -- Management.

(3)

(3)

Müşteri bağlılığı.

(3)

Public services (Libraries)

(3)

Selling -- Psychological aspects.

(3)

Social media -- Economic aspects.

(3)

Social media -- Marketing.

(3)

(2)

Başarı, işletmelerde.

(2)

Business Information Systems.

(2)

Business planning.

(2)

Business referrals.

(2)

Chief executive officers.

(2)

Conflict management.

(2)

Creative ability in business.

(2)

Customer relations -- Case studies.

(2)

Customer relations -- Data processing -- Computer programs.

(2)

Customer services -- Management.

(2)

(2)

Database marketing.

(2)

Economics/Management Science, general.

(2)

Electronic commerce.

(2)

Employees -- Attitudes.

(2)

Engineering Economics, Organization, Logistics, Marketing.

(2)

Engineering economy.

(2)

Financial planners -- Marketing.

(2)

Financial services industry -- Computer network resources.

(2)

Financial services industry -- United States -- Marketing.

(2)

Internet marketing -- Social aspects.

(2)

Kişilerarası ilişkiler.

(2)

Libraries -- Public relations.

(2)

Management -- Social aspects.

(2)

Management information systems -- Case studies.

(2)

Marketing -- Social aspects.

(2)

Müşteri hizmetleri.

(2)

New products -- Management -- Case studies.

(2)

New products -- Management.

(2)

(2)

Online social networks.

(2)

Open source software.

(2)

Organizational change.

(2)

Personnel management.

(2)

Reengineering (Management) -- Case studies.

(2)

(2)

(2)

Service industries -- Management.

(2)

Social networks.

(2)

Success in business -- United States.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

(2)

(1)

(1)

(1)

Act! (Computer file)

(1)

Advertising -- Libraries.

(1)

Advertising -- Psychological aspects.

(1)

Affluent consumers.

(1)

Application software -- Development.

(1)

BUSINESS & ECONOMICS -- Customer Relations.

(1)

BUSINESS & ECONOMICS -- Industrial Management.

(1)

BUSINESS & ECONOMICS -- Management Science.

(1)

BUSINESS & ECONOMICS -- Management.

(1)

BUSINESS & ECONOMICS -- Organizational Behavior.

(1)

BUSINESS & ECONOMICS -- Production & Operations Management.

(1)

BUSINESS & ECONOMICS -- Strategic Planning.

(1)

BUSINESS & ECONOMICS / Industrial Management.

(1)

BUSINESS & ECONOMICS / Management Science.

(1)

BUSINESS & ECONOMICS / Management.

(1)

BUSINESS & ECONOMICS / Organizational Behavior.

(1)

Başarı, işletmelerde -- Birleşik Devletler.

(1)

Bedrijfsprocessen.

(1)

Behavioral psychology.

(1)

(1)

Bilgi yönetimi.

(1)

(1)

Brand loyalty -- Dissertations, academic -- Turkey.

(1)

(1)

Brand name products -- Management.

(1)

Brand name products.

(1)

Business -- Data processing.

(1)

Business -- Dissertations, academic -- Turkey.

(1)

Business communication -- Blogs.

(1)

Business enterprises -- Computer networks.

(1)

Business enterprises -- Finance.

(1)

Business etiquette.

(1)

Business intelligence.

(1)

Business logistics.

(1)

Business networks

(1)

COMPUTERS -- Database Management -- General.

(1)

COMPUTERS -- Desktop Applications -- Databases.

(1)

COMPUTERS -- System Administration -- Storage & Retrieval.

(1)

Call centers -- Management.

(1)

(1)

Career development.

(1)

(1)

Cognitive neuroscience.

(1)

Cognitive psychology.

(1)

Communication in organizations.

(1)

(1)

Competition, International.

(1)

Conflict management -- Case studies.

(1)

Consumer complaints.

(1)

Consumer profiling.

(1)

Consumers -- Developing countries.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Psychology.

(1)

Consumers -- Research.

(1)

Consumers' preferences -- Longitudinal studies.

(1)

(1)

Consumption (Economics)

(1)

Corporate culture -- United States.

(1)

Corporations -- Growth.

(1)

Corporations -- Sociological aspects -- United States.

(1)

Corporations -- Valuation.

(1)

Cultural property -- Protection -- Handbooks, manuals, etc.

(1)

Cultural property -- Security measures -- Handbooks, manuals, etc.

(1)

Customer Relations

(1)

Customer Relationship Management.

(1)

Customer logalty.

(1)

Customer relations (Management)

(1)

Customer relations -- Congresses.

(1)

Customer relations -- Developing countries.

(1)

Customer relations -- Dissertations, academic -- Turkey.

(1)

Customer relations -- Germany.

(1)

Customer relations -- Humor.

(1)

Customer relations -- India.

(1)

Customer relations -- Longitudinal studies.

(1)

Customer relations -- Managament.

(1)

Customer relations -- Management -- Case studies.

(1)

Customer relations -- Management -- Dissertations, academic -- Turkey.

(1)

Customer relations -- Management -- Social aspects.

(1)

Customer relations -- Management -- Statistical methods.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations -- Psychological aspects.

(1)

Customer relations -- Social aspects -- United States -- History.

(1)

Customer relations -- Social aspects.

(1)

Customer services -- Congresses.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Humor.

(1)

Customer services -- Management -- Humor.

(1)

Customer services -- Marketing.

(1)

Customer services -- Social aspects.

(1)

Customer services -- Technological innovations.

(1)

Customer services -- Terminology.

(1)

Data integration (Computer science)

(1)

Data warehousing.

(1)

Database management.

(1)

Decision making -- Psychological aspects.

(1)

Distributiekanalen.

(1)

Electronic commerce -- Management.

(1)

Electronics commerce.

(1)

Elektronik ticaret.

(1)

Library

Başkent Library

Shelf Location

Central Library

Elsevier E-Book Collections

Kazan Vocational School

Private Collection Serdar Özersin

Proquest E-Thesis Collection

Special Collection Sercan-İlhan Gülsün (2. Floor)

Thesis Collection

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Cover image for Yalın çözümler : şirketler ve müşteriler birlikte nasıl değer ve zenginlik yaratabilir?

Yalın çözümler : şirketler ve müşteriler birlikte nasıl değer ve zenginlik yaratabilir?

13.

Yalın çözümler : şirketler ve müşteriler birlikte nasıl değer ve zenginlik yaratabilir?

by

Womack, James P.

Format:

Excerpt:

Customer relations.

Cover image for Müşteri ilişkileri

Müşteri ilişkileri

14.

Müşteri ilişkileri

by

Frances, Bee

Format:

Excerpt:

Customer relations.

Cover image for Customer relationship management : making hard decisions with soft numbers

Customer relationship management : making hard decisions with soft numbers

15.

Customer relationship management : making hard decisions with soft numbers

by

Anton, Jon

Format:

Excerpt:

Customer relations -- Management -- Statistical models.

Cover image for Customer success : how innovative companies are reducing churn and growing recurring revenue

Customer success : how innovative companies are reducing churn and growing recurring revenue

16.

Customer success : how innovative companies are reducing churn and growing recurring revenue

by

Mehta, Nick, 1977- author.

Format:

Excerpt:

Customer relations.

Cover image for Your customer rules! : delivering the Me2B experiences that today's customers demand

Your customer rules! : delivering the Me2B experiences that today's customers demand

17.

Your customer rules! : delivering the Me2B experiences that today's customers demand

by

Price, Bill, 1950- author.

Format:

Excerpt:

Customer relations.

Cover image for Evergreen : cultivate the enduring customer loyalty that keeps your business thriving

Evergreen : cultivate the enduring customer loyalty that keeps your business thriving

18.

Evergreen : cultivate the enduring customer loyalty that keeps your business thriving

by

Fleming, Noah, author.

Format:

Excerpt:

Customer relations.

Cover image for Customer's new voice : extreme relevancy and experience through volunteered customer information

Customer's new voice : extreme relevancy and experience through volunteered customer information

19.

Customer's new voice : extreme relevancy and experience through volunteered customer information

by

McKean, John, 1956- author.

Format:

Excerpt:

Customer relations.

Cover image for Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement

20.

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement

by

Frawley, Andrew, author.

Format:

Excerpt:

Customer relations.

Cover image for Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managers

Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managers

21.

Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managers

by

Angot, Jacques, author.

Format:

Excerpt:

Customer relations.

Cover image for CRM : la gestion de la relation client

CRM : la gestion de la relation client

22.

CRM : la gestion de la relation client

by

Delers, Antoine, author.

Format:

Excerpt:

Customer relations.

Cover image for Motivierende vergütungssysteme im vertrieb : leistung und erfolg als Bemessungsgrundlagen?

Motivierende vergütungssysteme im vertrieb : leistung und erfolg als Bemessungsgrundlagen?

23.

Motivierende vergütungssysteme im vertrieb : leistung und erfolg als Bemessungsgrundlagen?

by

Schirch, Kai-Uwe, author.

Format:

Excerpt:

Customer relations.

Cover image for Analytics and dynamic customer strategy : big profits from big data

Analytics and dynamic customer strategy : big profits from big data

24.

Analytics and dynamic customer strategy : big profits from big data

by

Tanner, John F., author.

Format:

Excerpt:

Customer relations.

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