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Evenson, Renee, 1951-
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      Cover image for Branded customer service the new competitive edge
      37. 
      Branded customer service the new competitive edge
      by 
      Barlow, Janelle, 1943-
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Service innovation management
      38. 
      Service innovation management
      by 
      van Riel, Allard C. R.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Cultural perspectives on services marketing
      39. 
      Cultural perspectives on services marketing
      by 
      La Roche, Michael.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Service quality an Emerald guide.
      40. 
      Service quality an Emerald guide.
      by 
      ProQuest (Firm)
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for 50 activities for achieving excellent customer service
      41. 
      50 activities for achieving excellent customer service
      by 
      Doane, Darryl S.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Delivering knock your socks off service
      42. 
      Delivering knock your socks off service
      by 
      Zemke, Ron.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Service design for business : a practical guide to optimizing the customer experience
      43. 
      Service design for business : a practical guide to optimizing the customer experience
      by 
      Reason, Ben, 1972- author.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Buying and selling information : a guide for information professionals and salespeople to build mutual success
      44. 
      Buying and selling information : a guide for information professionals and salespeople to build mutual success
      by 
      Gruenberg, Michael L., 1946- author.
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      Excerpt: 
      Online information services industry -- Customer services.
      Cover image for People love you the real secret to delivering legendary customer service
      45. 
      Cover image for Delighting your customers-- on a shoestring delivering excellent customer service without breaking the bank
      46. 
      Cover image for 101 activities for delivering knock your socks off service
      47. 
      101 activities for delivering knock your socks off service
      by 
      Thomas, Ann, 1951-
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for 101 ways to build better relationships with your customers
      48. 
      101 ways to build better relationships with your customers
      by 
      Garber, Peter R.
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      Format: 
      Excerpt: 
      Customer services.
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