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      Cover image for Supply chain management : strategy, planning, and operation
      13. 
      Supply chain management : strategy, planning, and operation
      by 
      Chopra, Sunil
      Format: 
      Excerpt: 
      Customer services -- Management.
      Cover image for Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world
      14. 
      Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world
      by 
      Niemeier, Stefan, 1973-
      Click to View
      Format: 
      Excerpt: 
      Retail trade -- Customer services.
      Cover image for Demand-driven inventory optimization and replenishment : creating a more efficient supply chain
      15. 
      Demand-driven inventory optimization and replenishment : creating a more efficient supply chain
      by 
      Davis, Robert A., 1947-
      Click to View
      Format: 
      Excerpt: 
      Customer services -- Management.
      Cover image for Against the profit motive : the salary revolution in American government, 1780-1940
      16. 
      Against the profit motive : the salary revolution in American government, 1780-1940
      by 
      Parrillo, Nicholas R.
      Click to View
      Format: 
      Excerpt: 
      "no" : salaries as a reaction against customer service -- State and local taxation : the tax ferrets
      Cover image for Hybrid Value Creation
      17. 
      Hybrid Value Creation
      by 
      Velamuri, Vivek K. author.
      http://dx.doi.org/10.1007/978-3-8349-3961-6
      Format: 
      Excerpt: 
      ·         Practitioners interested in the phenomenon of integrating products and services into customer-oriented offerings
      Cover image for LISS 2012 Proceedings of 2nd International Conference on Logistics, Informatics and Service Science
      18. 
      LISS 2012 Proceedings of 2nd International Conference on Logistics, Informatics and Service Science
      by 
      Zhang, Zhenji. editor.
      http://dx.doi.org/10.1007/978-3-642-32054-5
      Format: 
      Excerpt: 
      -Carbon and Logistics -- Part 4: Knowledge Management -- Part 5: Customer Relations Management -- Part 6
      Cover image for Innovation Management in Knowledge Intensive Business Services in China
      19. 
      Innovation Management in Knowledge Intensive Business Services in China
      by 
      Liu, Shunzhong. author.
      http://dx.doi.org/10.1007/978-3-642-34676-7
      Format: 
      Excerpt: 
      Knowledge Intensive Business Services -- Typology of Knowledge Intensive Business Services -- Characteristic
      Cover image for The Changing Business Landscape of Romania Lessons for and from Transition Economies
      20. 
      The Changing Business Landscape of Romania Lessons for and from Transition Economies
      by 
      Thomas, Andrew R. editor.
      http://dx.doi.org/10.1007/978-1-4614-6865-3
      Format: 
      Excerpt: 
      Exploitable for Marketing of New Energy Solutions? -- A Multi- agent System for Acquiring Transport Services
      Cover image for Approaching Business Models from an Economic Perspective
      21. 
      Approaching Business Models from an Economic Perspective
      by 
      Wei, Wei. author.
      http://dx.doi.org/10.1007/978-3-642-31023-2
      Format: 
      Excerpt: 
      – Aalsmeer Flower Auction --  Service: Customer Cooperative – CUMA -- Service: Customer Cooperative –MIGROS