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ProQuest (Firm)

(25)

(2)

DiJulius, John R., 1964-

(2)

Hayes, Bob E., 1963- author.

(2)

SpringerLink (Online service)

(2)

Agrahari, Sushil Kumar, author.

(1)

Akat, Ömer, tez danışmanı

(1)

Albeanu, Mircea.

(1)

Alderman, Jerry D.

(1)

Allatzas, Renee C., author.

(1)

Allen, Cyrus, author.

(1)

Allen, Danica R., 1959- author.

(1)

Altunışık, Remzi

(1)

Altıntaş, Murat Hakan

(1)

American Management Association, issuing body.

(1)

American Society for Quality.

(1)

(1)

Baykan, Renan, Dr., yazar.

(1)

Bayraktar, Ahmet., author.

(1)

Bello, Olayiwola, author.

(1)

Blanchard, Kenneth H., author.

(1)

Blunt, Carolyn.

(1)

Burgess, Peter, editor.

(1)

(1)

Cai, Ruiying, author. (orcid)0000-0003-4152-2254

(1)

Caponi, Inchausti Remo, editor.

(1)

Carrig, Ken, 1957-

(1)

Cavicchi, Alessio.

(1)

Chen, Joseph S., editor.

(1)

Chorba, Tierah.

(1)

Corn, Joseph J.

(1)

(1)

Cranfield University (United Kingdom). School of Management. degree granting institution.

(1)

(1)

(1)

Dew, Robert, author.

(1)

Doncaster, Paul, author.

(1)

East Tennessee State University. degree granting institution.

(1)

Ebster, Claus., author.

(1)

Frazier, Gary L.

(1)

(1)

Friedman, Monroe.

(1)

(1)

Garaus, Marion., author.

(1)

Gascón Inchausti, Fernando, editor.

(1)

Gerdes, Sina, author.

(1)

Gerson, Richard F.

(1)

Glanz, Barbara A., author.

(1)

Goldfayn, Alex L.

(1)

Goldstein, Sheldon D., author.

(1)

Güllülü, Uğur.

(1)

Harrell, Gilbert D

(1)

Hill-Wilson, Martin.

(1)

Hilton, Matthew.

(1)

(1)

Inghilleri, Leonardo.

(1)

Iowa State University. Apparel, Events and Hospitality Management. degree granting institution.

(1)

Jacob, Damien, author.

(1)

Jaffe, David, 1963- author.

(1)

Karamancı, Fırat

(1)

(1)

(1)

Kwan, Stephen. editor.

(1)

Laws, Eric, 1945-

(1)

Levitt, Jamie A., author.

(1)

Malhotra, Naresh K., author.

(1)

Martins, Flavio, author.

(1)

Medway, Dominic.

(1)

Mishra, Abhishek, editor.

(1)

Mittal, Banwari, joint author

(1)

Nunan, Daniel, author.

(1)

Olsen, Dan, 1970- author.

(1)

Pfeiffer, Jella.

(1)

Pigues, D. Keith.

(1)

Price, Bill, 1950- author.

(1)

(1)

Rao, Ajit, author.

(1)

Robertson, Katina, author.

(1)

Rodrigues, L. L. R.

(1)

Salini, Silvia.

(1)

Santini, Cristina.

(1)

Sawatani, Yuriko. editor.

(1)

Scitovsky, Tibor.

(1)

(1)

Sheth, Jagdish N., author

(1)

Sielhorst, Thomas vor der.

(1)

Simchi-Levi, David.

(1)

Smith, Cheryl A., author.

(1)

Smith, Richard.

(1)

Society for Human Resource Management (U.S.)

(1)

(1)

Solomon, Micah.

(1)

Spohrer, James. editor.

(1)

Strouse, Karen G.

(1)

Stürner, Michael, editor.

(1)

Takenaka, Takeshi. editor.

(1)

Taneja, Nawal K.

(1)

Thompson, Mark.

(1)

Thorsson, Magnus, author. (orcid)0000-0002-3494-0741

(1)

(1)

Trefler, Alan, author.

(1)

Tüketici Konseyi (1. : 1996 : Ankara)

(1)

Türkoğlu, Ahmet

(1)

Ulamış, Ahmet Çağatay

(1)

University of South Carolina. Hospitality Management. degree granting institution.

(1)

Uslay, Can, 1973-, author.

(1)

Veer Bahadur Singh Purvanchal University, Jaunpur (India). Commerce. degree granting institution.

(1)

Walden University. Business Administration. degree granting institution.

(1)

Walden University. Nursing. degree granting institution.

(1)

Wallace, C., cover designer.

(1)

(1)

Washington State University. Hospitality and Tourism. degree granting institution.

(1)

Wilburn, Morris, 1953- author.

(1)

Wilkinson, Michael, 1957-

(1)

Wright, Patrick M.

(1)

(1)

şentürk Özer, Leyla

(1)

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Subject

Electronic books.

(51)

Consumer satisfaction.

(44)

Customer services.

(12)

Customer relations.

(10)

Customer loyalty.

(9)

Consumer protection -- Turkey.

(5)

Consumer satisfaction -- Turkey.

(5)

(5)

Tüketicinin korunması -- Türkiye.

(5)

Tüketici memnuniyeti -- Türkiye.

(4)

(3)

Business administration.

(3)

Consumer satisfaction -- Dissertations, academic -- Turkey.

(3)

(2)

(2)

(2)

(2)

(2)

Behavioral sciences.

(2)

Consumer behavior.

(2)

Consumer education and advertising -- Turkey.

(2)

Consumer satisfaction -- Evaluation.

(2)

Consumer satisfaction -- Statistical methods.

(2)

Consumer satisfaction -- Turkey -- Dissertation, academic -- Turkey.

(2)

Consumers' preferences.

(2)

Customer relations -- Management.

(2)

Customer services -- Evaluation.

(2)

Customer services -- Management.

(2)

Health care management.

(2)

Hizmet sektörü -- Türkiye -- Tezler, akademic -- Türkiye.

(2)

Job satisfaction.

(2)

(2)

Müşteri memnuniyeti -- Türkiye -- Tezler, akademic -- Türkiye.

(2)

Müşteri memnuniyeti.

(2)

(2)

Service industries -- Quality control.

(2)

Service industries -- Turkey -- Dissertation, academic -- Turkey.

(2)

Strategic planning.

(2)

Success in business.

(2)

Tüketici eğitimi ve reklamcılık -- Türkiye.

(2)

Tüketici memnuniyeti -- Tezler, akademik -- Türkiye.

(2)

Tüketici memnuniyeti.

(2)

Tüketici tatmini -- Tezler, akademik -- Türkiye.

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Administrative law -- European Union countries -- Congresses.

(1)

Aeronautics, Commercial.

(1)

Airlines -- Customer services.

(1)

(1)

Automobile industry and trade.

(1)

B2B relationships

(1)

B2C relationships

(1)

Behavioral psychology.

(1)

Beverages -- Packaging.

(1)

(1)

Business enterprises -- Computer network resources.

(1)

Business logistics.

(1)

(1)

Business/Management Science, general.

(1)

Commerce-Business.

(1)

Competition, International.

(1)

Computer science.

(1)

(1)

Consumer behavior -- Political aspects.

(1)

Consumer complaints.

(1)

Consumer protection -- Law and legislation -- European Union countries -- Congresses.

(1)

Consumer protection -- Political aspects.

(1)

Consumer satisfaction -- Dissertation, academic -- Turkey.

(1)

Consumer satisfaction -- Europe -- Congresses.

(1)

Consumer satisfaction -- Nigeria.

(1)

Consumer satisfaction -- Political aspects.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Research.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumption (Economics) -- Political aspects.

(1)

Corporate profits.

(1)

Creative ability in business.

(1)

Customer loyalty -- Nigeria.

(1)

Customer loyalty -- Research.

(1)

Customer services -- Management -- Research.

(1)

Customer services -- Quality control -- Research.

(1)

Display of merchandise.

(1)

Dispute resolution (Law) -- Europe -- Congresses.

(1)

(1)

Electronic commerce.

(1)

Employee loyalty.

(1)

Employee motivation.

(1)

Endüstriyel yönetim.

(1)

Engineering Economics, Organization, Logistics, Marketing.

(1)

Engineering design.

(1)

Engineering economics.

(1)

Engineering economy.

(1)

(1)

European Union countries -- Law and legislation -- Congresses.

(1)

Food -- Packaging.

(1)

Food industry and trade-Case studies.

(1)

(1)

(1)

Globalization -- Political aspects.

(1)

Grocery trade-Case studies..

(1)

Health sciences.

(1)

Health services.

(1)

Hospitality industry.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Information Systems and Communication Service.

(1)

Innovation/Technology Management.

(1)

Internet marketing -- Dissertations, academic -- Turkey.

(1)

Internet marketing.

(1)

Labor relations.

(1)

(1)

Lean manufacturing.

(1)

Marketing -- Management.

(1)

Marketing research -- Management.

(1)

Marketing research -- Statistical methods.

(1)

Motivation research (Marketing)

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri.

(1)

Operations Management.

(1)

Operations research.

(1)

Organizational change.

(1)

Pazarlama -- Yönetim.

(1)

(1)

Personnel management.

(1)

Product management.

(1)

Production management.

(1)

Questionnaires.

(1)

Relationship marketing.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Sağlık hizmetleri.

(1)

Selling -- Household electronics.

(1)

(1)

Social psychology.

(1)

Stores, Retail -- Design and construction.

(1)

Supervision of employees.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Sustainability.

(1)

Swindlers and swindling.

(1)

Technological innovations -- United States.

(1)

Telecommunication -- Marketing.

(1)

(1)

Tüketici davranışları.

(1)

Tüketicilerin tercihleri.

(1)

Tüketicinin memnuniyeti -- Türkiye.

(1)

User Interfaces and Human Computer Interaction.

(1)

Word-of-mouth advertising.

(1)

consumer behavior

(1)

customer lifetime value

(1)

customer loyalty

(1)

customer relationship management

(1)

customer satisfaction

(1)

e-Commerce/e-business.

(1)

electronic relationship marketing

(1)

internal marketing

(1)

loyalty and rewards programs

(1)

(1)

mindful relationship marketing

(1)

relationship marketing

(1)

(1)

shopper marketing

(1)

(1)

value cocreation

(1)

visual merchandising

(1)

İnternet pazarlama -- Tezler, akademik -- Türkiye.

(1)

Library

Başkent Library

Shelf Location

Atasev Private Collection

Central Library

Private Collection İmren Aykut

Proquest E-Thesis Collection

Special Collection Sercan-İlhan Gülsün (2. Floor)

Thesis Collection

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Cover image for Improving tourism and hospitality services

Improving tourism and hospitality services

13.

Improving tourism and hospitality services

by

Laws, Eric, 1945-

Format:

Excerpt:

Consumer satisfaction.

Cover image for Measuring customer satisfaction

Measuring customer satisfaction

14.

Measuring customer satisfaction

by

Gerson, Richard F.

Format:

Excerpt:

Consumer satisfaction.

Cover image for The joyless economy the psychology of human satisfaction

The joyless economy the psychology of human satisfaction

15.

The joyless economy the psychology of human satisfaction

by

Scitovsky, Tibor.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results

Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results

16.

Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results

by

Freed, Larry.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation

17.

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation

by

Blunt, Carolyn.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Evangelist marketing what Apple, Amazon, and Netflix understand about their customers (that your company probably doesn't)

Evangelist marketing what Apple, Amazon, and Netflix understand about their customers (that your company probably doesn't)

18.

Evangelist marketing what Apple, Amazon, and Netflix understand about their customers (that your company probably doesn't)

by

Goldfayn, Alex L.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

19.

Modern analysis of customer surveys with applications using R

by

Kenett, Ron.

Format:

Excerpt:

Consumer satisfaction -- Research -- Statistical methods.

Cover image for Customer satisfaction practical tools for building important relationships

Customer satisfaction practical tools for building important relationships

20.

Customer satisfaction practical tools for building important relationships

by

Scott, Dru.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Müşteri ilişkileri yönetimi : teori-uygulama-ölçüm

Müşteri ilişkileri yönetimi : teori-uygulama-ölçüm

21.

Müşteri ilişkileri yönetimi : teori-uygulama-ölçüm

by

Demirel, Yavuz

https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628

Format:

Excerpt:

Consumer satisfaction.

Cover image for Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary

Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary

22.

Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary

by

Curtin, Steve.

Format:

Excerpt:

Consumer satisfaction.

Cover image for User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

23.

User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

by

Corn, Joseph J.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Service quality measurement issues and perspectives

Service quality measurement issues and perspectives

24.

Service quality measurement issues and perspectives

by

Rodrigues, L. L. R.

Format:

Excerpt:

Consumer satisfaction -- Evaluation.

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