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ProQuest (Firm)

(25)

(2)

DiJulius, John R., 1964-

(2)

Hayes, Bob E., 1963- author.

(2)

SpringerLink (Online service)

(2)

Agrahari, Sushil Kumar, author.

(1)

Akat, Ömer, tez danışmanı

(1)

Albeanu, Mircea.

(1)

Alderman, Jerry D.

(1)

Allatzas, Renee C., author.

(1)

Allen, Cyrus, author.

(1)

Allen, Danica R., 1959- author.

(1)

Altunışık, Remzi

(1)

Altıntaş, Murat Hakan

(1)

American Management Association, issuing body.

(1)

American Society for Quality.

(1)

(1)

Baykan, Renan, Dr., yazar.

(1)

Bayraktar, Ahmet., author.

(1)

Bello, Olayiwola, author.

(1)

Blanchard, Kenneth H., author.

(1)

Blunt, Carolyn.

(1)

Burgess, Peter, editor.

(1)

(1)

Cai, Ruiying, author. (orcid)0000-0003-4152-2254

(1)

Caponi, Inchausti Remo, editor.

(1)

Carrig, Ken, 1957-

(1)

Cavicchi, Alessio.

(1)

Chen, Joseph S., editor.

(1)

Chorba, Tierah.

(1)

Corn, Joseph J.

(1)

(1)

Cranfield University (United Kingdom). School of Management. degree granting institution.

(1)

(1)

(1)

Dew, Robert, author.

(1)

Doncaster, Paul, author.

(1)

East Tennessee State University. degree granting institution.

(1)

Ebster, Claus., author.

(1)

Frazier, Gary L.

(1)

(1)

Friedman, Monroe.

(1)

(1)

Garaus, Marion., author.

(1)

Gascón Inchausti, Fernando, editor.

(1)

Gerdes, Sina, author.

(1)

Gerson, Richard F.

(1)

Glanz, Barbara A., author.

(1)

Goldfayn, Alex L.

(1)

Goldstein, Sheldon D., author.

(1)

Güllülü, Uğur.

(1)

Harrell, Gilbert D

(1)

Hill-Wilson, Martin.

(1)

Hilton, Matthew.

(1)

(1)

Inghilleri, Leonardo.

(1)

Iowa State University. Apparel, Events and Hospitality Management. degree granting institution.

(1)

Jacob, Damien, author.

(1)

Jaffe, David, 1963- author.

(1)

Karamancı, Fırat

(1)

(1)

(1)

Kwan, Stephen. editor.

(1)

Laws, Eric, 1945-

(1)

Levitt, Jamie A., author.

(1)

Malhotra, Naresh K., author.

(1)

Martins, Flavio, author.

(1)

Medway, Dominic.

(1)

Mishra, Abhishek, editor.

(1)

Mittal, Banwari, joint author

(1)

Nunan, Daniel, author.

(1)

Olsen, Dan, 1970- author.

(1)

Pfeiffer, Jella.

(1)

Pigues, D. Keith.

(1)

Price, Bill, 1950- author.

(1)

(1)

Rao, Ajit, author.

(1)

Robertson, Katina, author.

(1)

Rodrigues, L. L. R.

(1)

Salini, Silvia.

(1)

Santini, Cristina.

(1)

Sawatani, Yuriko. editor.

(1)

Scitovsky, Tibor.

(1)

(1)

Sheth, Jagdish N., author

(1)

Sielhorst, Thomas vor der.

(1)

Simchi-Levi, David.

(1)

Smith, Cheryl A., author.

(1)

Smith, Richard.

(1)

Society for Human Resource Management (U.S.)

(1)

(1)

Solomon, Micah.

(1)

Spohrer, James. editor.

(1)

Strouse, Karen G.

(1)

Stürner, Michael, editor.

(1)

Takenaka, Takeshi. editor.

(1)

Taneja, Nawal K.

(1)

Thompson, Mark.

(1)

Thorsson, Magnus, author. (orcid)0000-0002-3494-0741

(1)

(1)

Trefler, Alan, author.

(1)

Tüketici Konseyi (1. : 1996 : Ankara)

(1)

Türkoğlu, Ahmet

(1)

Ulamış, Ahmet Çağatay

(1)

University of South Carolina. Hospitality Management. degree granting institution.

(1)

Uslay, Can, 1973-, author.

(1)

Veer Bahadur Singh Purvanchal University, Jaunpur (India). Commerce. degree granting institution.

(1)

Walden University. Business Administration. degree granting institution.

(1)

Walden University. Nursing. degree granting institution.

(1)

Wallace, C., cover designer.

(1)

(1)

Washington State University. Hospitality and Tourism. degree granting institution.

(1)

Wilburn, Morris, 1953- author.

(1)

Wilkinson, Michael, 1957-

(1)

Wright, Patrick M.

(1)

(1)

şentürk Özer, Leyla

(1)

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Subject

Electronic books.

(51)

Consumer satisfaction.

(44)

Customer services.

(12)

Customer relations.

(10)

Customer loyalty.

(9)

Consumer protection -- Turkey.

(5)

Consumer satisfaction -- Turkey.

(5)

(5)

Tüketicinin korunması -- Türkiye.

(5)

Tüketici memnuniyeti -- Türkiye.

(4)

(3)

Business administration.

(3)

Consumer satisfaction -- Dissertations, academic -- Turkey.

(3)

(2)

(2)

(2)

(2)

(2)

Behavioral sciences.

(2)

Consumer behavior.

(2)

Consumer education and advertising -- Turkey.

(2)

Consumer satisfaction -- Evaluation.

(2)

Consumer satisfaction -- Statistical methods.

(2)

Consumer satisfaction -- Turkey -- Dissertation, academic -- Turkey.

(2)

Consumers' preferences.

(2)

Customer relations -- Management.

(2)

Customer services -- Evaluation.

(2)

Customer services -- Management.

(2)

Health care management.

(2)

Hizmet sektörü -- Türkiye -- Tezler, akademic -- Türkiye.

(2)

Job satisfaction.

(2)

(2)

Müşteri memnuniyeti -- Türkiye -- Tezler, akademic -- Türkiye.

(2)

Müşteri memnuniyeti.

(2)

(2)

Service industries -- Quality control.

(2)

Service industries -- Turkey -- Dissertation, academic -- Turkey.

(2)

Strategic planning.

(2)

Success in business.

(2)

Tüketici eğitimi ve reklamcılık -- Türkiye.

(2)

Tüketici memnuniyeti -- Tezler, akademik -- Türkiye.

(2)

Tüketici memnuniyeti.

(2)

Tüketici tatmini -- Tezler, akademik -- Türkiye.

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Administrative law -- European Union countries -- Congresses.

(1)

Aeronautics, Commercial.

(1)

Airlines -- Customer services.

(1)

(1)

Automobile industry and trade.

(1)

B2B relationships

(1)

B2C relationships

(1)

Behavioral psychology.

(1)

Beverages -- Packaging.

(1)

(1)

Business enterprises -- Computer network resources.

(1)

Business logistics.

(1)

(1)

Business/Management Science, general.

(1)

Commerce-Business.

(1)

Competition, International.

(1)

Computer science.

(1)

(1)

Consumer behavior -- Political aspects.

(1)

Consumer complaints.

(1)

Consumer protection -- Law and legislation -- European Union countries -- Congresses.

(1)

Consumer protection -- Political aspects.

(1)

Consumer satisfaction -- Dissertation, academic -- Turkey.

(1)

Consumer satisfaction -- Europe -- Congresses.

(1)

Consumer satisfaction -- Nigeria.

(1)

Consumer satisfaction -- Political aspects.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Research.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumption (Economics) -- Political aspects.

(1)

Corporate profits.

(1)

Creative ability in business.

(1)

Customer loyalty -- Nigeria.

(1)

Customer loyalty -- Research.

(1)

Customer services -- Management -- Research.

(1)

Customer services -- Quality control -- Research.

(1)

Display of merchandise.

(1)

Dispute resolution (Law) -- Europe -- Congresses.

(1)

(1)

Electronic commerce.

(1)

Employee loyalty.

(1)

Employee motivation.

(1)

Endüstriyel yönetim.

(1)

Engineering Economics, Organization, Logistics, Marketing.

(1)

Engineering design.

(1)

Engineering economics.

(1)

Engineering economy.

(1)

(1)

European Union countries -- Law and legislation -- Congresses.

(1)

Food -- Packaging.

(1)

Food industry and trade-Case studies.

(1)

(1)

(1)

Globalization -- Political aspects.

(1)

Grocery trade-Case studies..

(1)

Health sciences.

(1)

Health services.

(1)

Hospitality industry.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Information Systems and Communication Service.

(1)

Innovation/Technology Management.

(1)

Internet marketing -- Dissertations, academic -- Turkey.

(1)

Internet marketing.

(1)

Labor relations.

(1)

(1)

Lean manufacturing.

(1)

Marketing -- Management.

(1)

Marketing research -- Management.

(1)

Marketing research -- Statistical methods.

(1)

Motivation research (Marketing)

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri.

(1)

Operations Management.

(1)

Operations research.

(1)

Organizational change.

(1)

Pazarlama -- Yönetim.

(1)

(1)

Personnel management.

(1)

Product management.

(1)

Production management.

(1)

Questionnaires.

(1)

Relationship marketing.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Sağlık hizmetleri.

(1)

Selling -- Household electronics.

(1)

(1)

Social psychology.

(1)

Stores, Retail -- Design and construction.

(1)

Supervision of employees.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Sustainability.

(1)

Swindlers and swindling.

(1)

Technological innovations -- United States.

(1)

Telecommunication -- Marketing.

(1)

(1)

Tüketici davranışları.

(1)

Tüketicilerin tercihleri.

(1)

Tüketicinin memnuniyeti -- Türkiye.

(1)

User Interfaces and Human Computer Interaction.

(1)

Word-of-mouth advertising.

(1)

consumer behavior

(1)

customer lifetime value

(1)

customer loyalty

(1)

customer relationship management

(1)

customer satisfaction

(1)

e-Commerce/e-business.

(1)

electronic relationship marketing

(1)

internal marketing

(1)

loyalty and rewards programs

(1)

(1)

mindful relationship marketing

(1)

relationship marketing

(1)

(1)

shopper marketing

(1)

(1)

value cocreation

(1)

visual merchandising

(1)

İnternet pazarlama -- Tezler, akademik -- Türkiye.

(1)

Library

Başkent Library

Shelf Location

Atasev Private Collection

Central Library

Private Collection İmren Aykut

Proquest E-Thesis Collection

Special Collection Sercan-İlhan Gülsün (2. Floor)

Thesis Collection

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Cover image for E-commerce : les bonnes pratiques pour réussir

E-commerce : les bonnes pratiques pour réussir

37.

E-commerce : les bonnes pratiques pour réussir

by

Jacob, Damien, author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Operations rules delivering customer value through flexible operations

Operations rules delivering customer value through flexible operations

38.

Operations rules delivering customer value through flexible operations

by

Simchi-Levi, David.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Exceptional service, exceptional profit the secrets of building a five-star customer service organization

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

39.

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

by

Inghilleri, Leonardo.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Beyond the ultimate question : a systematic approach to improve customer loyalty

Beyond the ultimate question : a systematic approach to improve customer loyalty

40.

Beyond the ultimate question : a systematic approach to improve customer loyalty

by

Hayes, Bob E., 1963- author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Marketingziel Kundenbindung die Kundenkarte im Einzelhandel

Marketingziel Kundenbindung die Kundenkarte im Einzelhandel

41.

Marketingziel Kundenbindung die Kundenkarte im Einzelhandel

by

Sielhorst, Thomas vor der.

Format:

Excerpt:

Consumer satisfaction.

Cover image for How to win friends and influence profits the art of winning more business from your clients

How to win friends and influence profits the art of winning more business from your clients

42.

How to win friends and influence profits the art of winning more business from your clients

by

Kean, David.

Format:

Excerpt:

Consumer satisfaction.

Cover image for What's the secret? to providing a world-class customer experience

What's the secret? to providing a world-class customer experience

43.

What's the secret? to providing a world-class customer experience

by

DiJulius, John R., 1964-

Format:

Excerpt:

Consumer satisfaction.

Cover image for Six sigma in HR transformation achieving excellence in service delivery

Six sigma in HR transformation achieving excellence in service delivery

44.

Six sigma in HR transformation achieving excellence in service delivery

by

Albeanu, Mircea.

Format:

Excerpt:

Consumer satisfaction -- Statistical methods.

Cover image for Buying styles simple lessons for selling the way your customer buys

Buying styles simple lessons for selling the way your customer buys

45.

Buying styles simple lessons for selling the way your customer buys

by

Wilkinson, Michael, 1957-

Format:

Excerpt:

Consumer satisfaction.

Cover image for Secret service hidden systems that deliver unforgettable customer service

Secret service hidden systems that deliver unforgettable customer service

46.

Secret service hidden systems that deliver unforgettable customer service

by

DiJulius, John R., 1964-

Format:

Excerpt:

Consumer satisfaction.

Cover image for Now, build a great business! 7 ways to maximize your profits in any market

Now, build a great business! 7 ways to maximize your profits in any market

47.

Now, build a great business! 7 ways to maximize your profits in any market

by

Thompson, Mark.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Winning with customers a playbook for B2B

Winning with customers a playbook for B2B

48.

Winning with customers a playbook for B2B

by

Pigues, D. Keith.

Format:

Excerpt:

Consumer satisfaction.

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