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      Cover image for Smart services competitive information strategies, solutions, and success stories for service businesses
      1. 
      Smart services competitive information strategies, solutions, and success stories for service businesses
      by 
      Sawyer, Deborah C., 1953-
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      businesses / Sawyer, Deborah C., 1953-
      Cover image for Big data, big analytics emerging business intelligence and analytic trends for today's businesses
      2. 
      Big data, big analytics emerging business intelligence and analytic trends for today's businesses
      by 
      Minelli, Michael, 1974-
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      Excerpt: 
      Big data, big analytics emerging business intelligence and analytic trends for today's businesses /
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