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      Cover image for And the clients went wild! how savvy professionals win all the business they want
      1. 
      And the clients went wild! how savvy professionals win all the business they want
      by 
      Kuzmeski, Maribeth.
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      Format: 
      Excerpt: 
      Success in business.
      Cover image for Customer success : how innovative companies are reducing churn and growing recurring revenue
      2. 
      Customer success : how innovative companies are reducing churn and growing recurring revenue
      by 
      Mehta, Nick, 1977- author.
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      Format: 
      Excerpt: 
      Success in business.
      Cover image for Excellence every day make the daily choice-- inspire your employees and amaze your customers
      3. 
      Cover image for Yeni altın standardı : efsanevi bir müşteri deneyimi yaratmak için 5 liderlik ilkesi
      4. 
      Yeni altın standardı : efsanevi bir müşteri deneyimi yaratmak için 5 liderlik ilkesi
      by 
      Michelli, Joseph A.
      Format: 
      Excerpt: 
      Success in business.
      Cover image for The innovator's dilemma : the revolutionary book that will change the way you do business
      5. 
      The innovator's dilemma : the revolutionary book that will change the way you do business
      by 
      Christensen, Clayton M.
      Format: 
      Excerpt: 
      Success in business.
      Cover image for Summary and analysis of the innovator's dilemma : when new technologies cause great firms to fail based on the book by Clayton M. Christensen.
      6. 
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