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      Cover image for Business process change : a business process management guide for managers and process professionals
      1. 
      Business process change : a business process management guide for managers and process professionals
      by 
      Harmon, Paul, 1942- author.
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      Business process change : a business process management guide for managers and process
      Cover image for Leading organization design how to make organization design decisions to drive the results you want
      2. 
      Leading organization design how to make organization design decisions to drive the results you want
      by 
      Kesler, Gregory, 1952-
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      offers step-by-step guidance for setting up effective governance and management processes to execute a
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