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2014
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      Cover image for Analytics and dynamic customer strategy : big profits from big data
      1. 
      Analytics and dynamic customer strategy : big profits from big data
      by 
      Tanner, John F., author.
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      Analytics and dynamic customer strategy : big profits from big data / Tanner, John F., author.
      Cover image for Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications
      2.