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2012
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      Cover image for Key Element Guide ITIL Service Operation.
      1. 
      Key Element Guide ITIL Service Operation.
      by 
      , AXELOS.
      Click to View
      Format: 
      Excerpt: 
      COBIT -- 9.6 ISO/IEC 20000 service management series -- 9.7 Environmental management and green
      Cover image for Key Element Guide ITIL Continual Service Improvement.
      2. 
      Key Element Guide ITIL Continual Service Improvement.
      by 
      , AXELOS.
      Click to View
      Format: 
      Excerpt: 
      Governance of IT -- 9.5 COBIT -- 9.6 ISO/IEC 20000 service management series -- 9.7 Environmental management
      Cover image for Key Element Guide ITIL Service Design.
      3. 
      Key Element Guide ITIL Service Design.
      by 
      , AXELOS.
      Click to View
      Format: 
      Excerpt: 
      /IEC 20000 service management series -- 9.7 Environmental management and green/sustainable IT -- 9.8
      Cover image for Key Element Guide ITIL Service Transition.
      4. 
      Key Element Guide ITIL Service Transition.
      by 
      , AXELOS.
      Click to View
      Format: 
      Excerpt: 
      9.6 ISO/IEC 20000 SERVICE MANAGEMENT SERIES -- 9.7 ENVIRONMENTAL MANAGEMENT AND GREEN/SUSTAINABLE
      Cover image for Key Element Guide ITIL Service Strategy.
      5. 
      Key Element Guide ITIL Service Strategy.
      by 
      , AXELOS.
      Click to View
      Format: 
      Excerpt: 
      series -- 9.7 Environmental management and green /sustainable IT -- 9.8 Programme and project management