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      Cover image for Object-oriented construction handbook : developing application-oriented software with the tools & materials approach
      1. 
      Object-oriented construction handbook : developing application-oriented software with the tools & materials approach
      by 
      Züllighoven, Heinz.
      ScienceDirect http://www.sciencedirect.com/science/book/9781558606876
      Format: 
      Excerpt: 
      customer satisfaction in order to achieve long-term customer loyalty. In light of these goals, software