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      Cover image for Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managers
      1. 
      Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managers
      by 
      Angot, Jacques, author.
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      Format: 
      Excerpt: 
      Customer relations.
      Cover image for CRM : la gestion de la relation client
      2. 
      CRM : la gestion de la relation client
      by 
      Delers, Antoine, author.
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      Format: 
      Excerpt: 
      Customer relations.
      Cover image for Comment conclure une vente? : 10 astuces pour convertir un prospect en client
      3. 
      Comment conclure une vente? : 10 astuces pour convertir un prospect en client
      by 
      Guittin, Irène, author.
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      Format: 
      Excerpt: 
      Customer relations -- Management.