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      Cover image for Managing the customer experience : a measurement-based approach
      1. 
      Managing the customer experience : a measurement-based approach
      by 
      Wilburn, Morris, 1953- author.
      Click to View
      Format: 
      Excerpt: 
      Consumer satisfaction.
      Cover image for Building profit through building people making your workforce the strongest link in the value-profit chain
      2. 
      Cover image for Market Potential of A.C. in Varanasi Commissionri
      3. 
      Market Potential of A.C. in Varanasi Commissionri
      by 
      Agrahari, Sushil Kumar, author.
      http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832864
      Format: 
      Excerpt: 
      Marketing leadership is attained by creating consumer satisfaction through product innovation