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      Cover image for Creating value with customers
      1. 
      Creating value with customers
      by 
      Randall, Robert M.
      Click to View
      Format: 
      Excerpt: 
      Customer services.
      Cover image for Branded customer service the new competitive edge
      2. 
      Branded customer service the new competitive edge
      by 
      Barlow, Janelle, 1943-
      Click to View
      Format: 
      Excerpt: 
      Customer services.
      Cover image for Managing the customer experience : a measurement-based approach
      3. 
      Managing the customer experience : a measurement-based approach
      by 
      Wilburn, Morris, 1953- author.
      Click to View
      Format: 
      Excerpt: 
      Customer services.
      Cover image for Class acts service and inequality in luxury hotels
      4. 
      Class acts service and inequality in luxury hotels
      by 
      Sherman, Rachel, 1970-
      Click to View
      Format: 
      Excerpt: 
      Hospitality industry -- Customer services -- United States.
      Cover image for Niche envy : marketing discrimination in the digital age
      5. 
      Niche envy : marketing discrimination in the digital age
      by 
      Turow, Joseph, author.
      Click to View
      Format: 
      Excerpt: 
      Customer services -- Technological innovations.
      Cover image for Understanding the construction client
      6. 
      Understanding the construction client
      by 
      Boyd, David.
      Click to View
      Format: 
      Excerpt: 
      Construction industry -- Customer services.
      Cover image for Information marketing
      7. 
      Information marketing
      by 
      Rowley, J. E.
      Click to View
      Format: 
      Excerpt: 
      -- Building customer relationships -- Branding and corporate identity -- Marketing communications -- Price and
      Cover image for Managing maintenance resources
      8. 
      Managing maintenance resources
      by 
      Kelly, Anthony, M. Sc.
      ScienceDirect http://www.sciencedirect.com/science/book/9780750669955
      Format: 
      Excerpt: 
      ranging from the process industries to customer services systems.