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      Cover image for Organizational schizophrenia : impact on customer service quality
      1. 
      Organizational schizophrenia : impact on customer service quality
      by 
      Gureja, Gopal K., author.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for Service-ability create a customer centric culture and gain competitive advantage
      2. 
      Cover image for People love you the real secret to delivering legendary customer service
      3. 
      Cover image for Managing knock your socks off service
      4. 
      Managing knock your socks off service
      by 
      Bell, Chip R.
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      Format: 
      Excerpt: 
      Customer services.
      Cover image for The customer service survival kit what to say to defuse even the worst customer situations
      5. 
      Cover image for Clients first the two word miracle
      6. 
      Clients first the two word miracle
      by 
      Callaway, Joseph, 1943-
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      Format: 
      Excerpt: 
      Customer services -- United States.
      Cover image for Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand
      7. 
      Cover image for ITIL® and ISO/IEC 20000 : a practical handbook.
      8. 
      ITIL® and ISO/IEC 20000 : a practical handbook.
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      Format: 
      Excerpt: 
      Computer industry -- Customer services -- Management.
      Cover image for Project stakeholder management
      9. 
      Project stakeholder management
      by 
      Eskerod, Pernille.
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      Format: 
      Excerpt: 
      Customer services -- Management.
      Cover image for What's the future of business? changing the way businesses create experiences
      10. 
      Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
      11. 
      Cover image for Service quality measurement issues and perspectives
      12. 
      Service quality measurement issues and perspectives
      by 
      Rodrigues, L. L. R.
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      Format: 
      Excerpt: 
      Customer services -- Evaluation.