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      Cover image for Toward a Framework for Detecting Empathy in Public Sector Organizations
      1. 
      Toward a Framework for Detecting Empathy in Public Sector Organizations
      by 
      Dolamore, Stephanie, author.
      http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10934454
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      Toward a Framework for Detecting Empathy in Public Sector Organizations / Dolamore, Stephanie