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      Cover image for Quality and power in the supply chain : what industry does for the sake of quality
      1. 
      Quality and power in the supply chain : what industry does for the sake of quality
      by 
      Lamprecht, James L., 1947-
      ScienceDirect http://www.sciencedirect.com/science/book/9780750673433
      Format: 
      Excerpt: 
      , Incompetence, Ignorance and Stupidity; PART III Colbertism and the Dawn of Power in Customer-Supplier Relations