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      Cover image for Business intelligence and data mining
      1. 
      Business intelligence and data mining
      by 
      Maheshwari, Anil, 1949-, author.
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      Business intelligence and data mining / Maheshwari, Anil, 1949-, author.
      Cover image for Service design with applications to health care institutions
      2. 
      Service design with applications to health care institutions
      by 
      Barros, Óscar, author.
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      Excerpt: 
      Business Intelligence