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Subject: Consumer satisfaction.

Author

ProQuest (Firm)

(8)

DiJulius, John R., 1964-

(2)

Alderman, Jerry D.

(1)

American Management Association, issuing body.

(1)

(1)

Blanchard, Kenneth H., author.

(1)

Blunt, Carolyn.

(1)

(1)

Gerson, Richard F.

(1)

Glanz, Barbara A., author.

(1)

Hayes, Bob E., 1963- author.

(1)

Hill-Wilson, Martin.

(1)

Inghilleri, Leonardo.

(1)

Jaffe, David, 1963- author.

(1)

Martins, Flavio, author.

(1)

Mishra, Abhishek, editor.

(1)

Pigues, D. Keith.

(1)

Price, Bill, 1950- author.

(1)

Solomon, Micah.

(1)

Strouse, Karen G.

(1)

Taneja, Nawal K.

(1)

Trefler, Alan, author.

(1)

(1)

Wilburn, Morris, 1953- author.

(1)

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Subject

Electronic books.

(16)

Customer services.

(12)

Customer relations.

(5)

Customer loyalty.

(4)

Customer relations -- Management.

(2)

Customer services -- Management.

(2)

Aeronautics, Commercial.

(1)

Airlines -- Customer services.

(1)

(1)

Automobile industry and trade.

(1)

Competition, International.

(1)

Customer services -- Evaluation.

(1)

Endüstriyel yönetim.

(1)

Industrial management.

(1)

Job satisfaction.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri.

(1)

Müşteri memnuniyeti.

(1)

Success in business.

(1)

Telecommunication -- Marketing.

(1)

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Cover image for Customer-centered telecommunications services marketing

Customer-centered telecommunications services marketing

1.

Customer-centered telecommunications services marketing

by

Strouse, Karen G.

Format:

Excerpt:

Customer-centered telecommunications services marketing Strouse, Karen G.

Cover image for The simple truths of service : inspired by Johnny the bagger

The simple truths of service : inspired by Johnny the bagger

2.

The simple truths of service : inspired by Johnny the bagger

by

Blanchard, Kenneth H., author.

Format:

Excerpt:

Customer services.

Cover image for Win the customer : 70 simple rules for sensational service

Win the customer : 70 simple rules for sensational service

3.

Win the customer : 70 simple rules for sensational service

by

Martins, Flavio, author.

Format:

Excerpt:

Customer services.

Cover image for Exceptional service, exceptional profit the secrets of building a five-star customer service organization

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

4.

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

by

Inghilleri, Leonardo.

Format:

Excerpt:

Customer services.

Cover image for What's the secret? to providing a world-class customer experience

What's the secret? to providing a world-class customer experience

5.

What's the secret? to providing a world-class customer experience

by

DiJulius, John R., 1964-

Format:

Excerpt:

Customer services.

Cover image for Excellence every day make the daily choice-- inspire your employees and amaze your customers

Excellence every day make the daily choice-- inspire your employees and amaze your customers

6.

Excellence every day make the daily choice-- inspire your employees and amaze your customers

by

Arussy, Lior.

Format:

Excerpt:

Customer services.

Cover image for Secret service hidden systems that deliver unforgettable customer service

Secret service hidden systems that deliver unforgettable customer service

7.

Secret service hidden systems that deliver unforgettable customer service

by

DiJulius, John R., 1964-

Format:

Excerpt:

Customer services.

Cover image for Build for change : revolutionizing customer engagement through continuous digital innovation

Build for change : revolutionizing customer engagement through continuous digital innovation

8.

Build for change : revolutionizing customer engagement through continuous digital innovation

by

Trefler, Alan, author.

Format:

Excerpt:

Customer services.

Cover image for Customer value and various connotations

Customer value and various connotations

9.

Customer value and various connotations

by

Mishra, Abhishek, editor.

Format:

Excerpt:

Customer services -- Management.

Cover image for Your customer rules! : delivering the Me2B experiences that today's customers demand

Your customer rules! : delivering the Me2B experiences that today's customers demand

10.

Your customer rules! : delivering the Me2B experiences that today's customers demand

by

Price, Bill, 1950- author.

Format:

Excerpt:

Customer services.

Cover image for Beyond the ultimate question : a systematic approach to improve customer loyalty

Beyond the ultimate question : a systematic approach to improve customer loyalty

11.

Beyond the ultimate question : a systematic approach to improve customer loyalty

by

Hayes, Bob E., 1963- author.

Format:

Excerpt:

Customer services.

Cover image for Managing the customer experience : a measurement-based approach

Managing the customer experience : a measurement-based approach

12.

Managing the customer experience : a measurement-based approach

by

Wilburn, Morris, 1953- author.

Format:

Excerpt:

Customer services.

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