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Subject: Consumer satisfaction.

Author

ProQuest (Firm)

(21)

DiJulius, John R., 1964-

(2)

Alderman, Jerry D.

(1)

Allen, Cyrus, author.

(1)

American Management Association, issuing body.

(1)

(1)

Blanchard, Kenneth H., author.

(1)

Blunt, Carolyn.

(1)

Burgess, Peter, editor.

(1)

Carrig, Ken, 1957-

(1)

Chen, Joseph S., editor.

(1)

Chorba, Tierah.

(1)

Corn, Joseph J.

(1)

(1)

(1)

(1)

Dew, Robert, author.

(1)

Doncaster, Paul, author.

(1)

Frazier, Gary L.

(1)

(1)

Friedman, Monroe.

(1)

(1)

Gerdes, Sina, author.

(1)

Gerson, Richard F.

(1)

Glanz, Barbara A., author.

(1)

Goldfayn, Alex L.

(1)

Goldstein, Sheldon D., author.

(1)

Güllülü, Uğur.

(1)

Harrell, Gilbert D

(1)

Hayes, Bob E., 1963- author.

(1)

Hill-Wilson, Martin.

(1)

Inghilleri, Leonardo.

(1)

Jacob, Damien, author.

(1)

Jaffe, David, 1963- author.

(1)

(1)

Laws, Eric, 1945-

(1)

Martins, Flavio, author.

(1)

Mishra, Abhishek, editor.

(1)

Mittal, Banwari, joint author

(1)

Olsen, Dan, 1970- author.

(1)

Pigues, D. Keith.

(1)

Price, Bill, 1950- author.

(1)

Rao, Ajit, author.

(1)

Scitovsky, Tibor.

(1)

(1)

Sheth, Jagdish N., author

(1)

Sielhorst, Thomas vor der.

(1)

Simchi-Levi, David.

(1)

Smith, Richard.

(1)

Society for Human Resource Management (U.S.)

(1)

(1)

Solomon, Micah.

(1)

Strouse, Karen G.

(1)

Taneja, Nawal K.

(1)

Thompson, Mark.

(1)

(1)

Trefler, Alan, author.

(1)

Wallace, C., cover designer.

(1)

(1)

Wilburn, Morris, 1953- author.

(1)

Wilkinson, Michael, 1957-

(1)

Wright, Patrick M.

(1)

(1)

Material Type

Language

(38)

(2)

(2)

(1)

Publication Date

-

(6)

(5)

(4)

(4)

(3)

(3)

(3)

(2)

(2)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Electronic books.

(40)

Customer services.

(12)

Customer relations.

(10)

Customer loyalty.

(9)

Consumer behavior.

(2)

Consumers' preferences.

(2)

Customer relations -- Management.

(2)

Customer services -- Management.

(2)

Job satisfaction.

(2)

(2)

Müşteri memnuniyeti.

(2)

Strategic planning.

(2)

Success in business.

(2)

Tüketici memnuniyeti.

(2)

Aeronautics, Commercial.

(1)

Airlines -- Customer services.

(1)

(1)

Automobile industry and trade.

(1)

Beverages -- Packaging.

(1)

(1)

Business enterprises -- Computer network resources.

(1)

Business logistics.

(1)

(1)

Competition, International.

(1)

Consumer complaints.

(1)

Corporate profits.

(1)

Creative ability in business.

(1)

Customer services -- Evaluation.

(1)

Electronic commerce.

(1)

Employee loyalty.

(1)

Employee motivation.

(1)

Endüstriyel yönetim.

(1)

Food -- Packaging.

(1)

(1)

Health services.

(1)

Hospitality industry.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Internet marketing.

(1)

(1)

Lean manufacturing.

(1)

Marketing -- Management.

(1)

Marketing research -- Statistical methods.

(1)

Motivation research (Marketing)

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri.

(1)

Operations research.

(1)

Organizational change.

(1)

Pazarlama -- Yönetim.

(1)

(1)

Personnel management.

(1)

Product management.

(1)

Sağlık hizmetleri.

(1)

Selling -- Household electronics.

(1)

(1)

Supervision of employees.

(1)

Swindlers and swindling.

(1)

Technological innovations -- United States.

(1)

Telecommunication -- Marketing.

(1)

(1)

Tüketici davranışları.

(1)

Tüketicilerin tercihleri.

(1)

Word-of-mouth advertising.

(1)

Library

Başkent Library

Shelf Location

Central Library

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Cover image for Measuring customer satisfaction

Measuring customer satisfaction

1.

Measuring customer satisfaction

by

Gerson, Richard F.

Format:

Excerpt:

Measuring customer satisfaction Gerson, Richard F.

Cover image for The little book of big customer satisfaction measurement

The little book of big customer satisfaction measurement

2.

The little book of big customer satisfaction measurement

by

Rao, Ajit, author.

Format:

Excerpt:

The little book of big customer satisfaction measurement / Rao, Ajit, author.

Cover image for Superior customer satisfaction and loyalty : engaging customers to drive performance

Superior customer satisfaction and loyalty : engaging customers to drive performance

3.

Superior customer satisfaction and loyalty : engaging customers to drive performance

by

Goldstein, Sheldon D., author.

Format:

Excerpt:

Superior customer satisfaction and loyalty : engaging customers to drive performance / Goldstein

Cover image for The joyless economy the psychology of human satisfaction

The joyless economy the psychology of human satisfaction

4.

The joyless economy the psychology of human satisfaction

by

Scitovsky, Tibor.

Format:

Excerpt:

The joyless economy the psychology of human satisfaction / Scitovsky, Tibor.

Cover image for Customer satisfaction practical tools for building important relationships

Customer satisfaction practical tools for building important relationships

5.

Customer satisfaction practical tools for building important relationships

by

Scott, Dru.

Format:

Excerpt:

Customer satisfaction practical tools for building important relationships / Scott, Dru.

Cover image for Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfaction

Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfaction

6.

Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfaction

by

Burgess, Peter, editor.

Format:

Excerpt:

satisfaction / Burgess, Peter, editor.

Cover image for Customer value and various connotations

Customer value and various connotations

7.

Customer value and various connotations

by

Mishra, Abhishek, editor.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Customer experience innovation : how to get a lasting market edge

Customer experience innovation : how to get a lasting market edge

8.

Customer experience innovation : how to get a lasting market edge

by

Dew, Robert, author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität

Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität

9.

Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalität

by

Gerdes, Sina, author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for The lean product playbook : how to innovate with minimum viable products and rapid customer feedback

The lean product playbook : how to innovate with minimum viable products and rapid customer feedback

10.

The lean product playbook : how to innovate with minimum viable products and rapid customer feedback

by

Olsen, Dan, 1970- author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for Build for change : revolutionizing customer engagement through continuous digital innovation

Build for change : revolutionizing customer engagement through continuous digital innovation

11.

Build for change : revolutionizing customer engagement through continuous digital innovation

by

Trefler, Alan, author.

Format:

Excerpt:

Consumer satisfaction.

Cover image for The UX five-second rules : guidelines for user experience design's simplest testing technique

The UX five-second rules : guidelines for user experience design's simplest testing technique

12.

The UX five-second rules : guidelines for user experience design's simplest testing technique

by

Doncaster, Paul, author.

Format:

Excerpt:

Consumer satisfaction.

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