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Cover image for Remote Service Technology Perception and its Impact on Customer-Provider Relationships An Empirical Exploratory Study in a B-to-B-setting

Remote Service Technology Perception and its Impact on Customer-Provider Relationships An Empirical Exploratory Study in a B-to-B-setting

Paluch, Stefanie.

http://dx.doi.org/10.1007/978-3-8349-6936-1

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services and its impact on customer-provider relationships in USA, Germany and Sweden. She develops a

Hybrid Value Creation

Velamuri, Vivek K. author.

http://dx.doi.org/10.1007/978-3-8349-3961-6

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· Practitioners interested in the phenomenon of integrating products and services into customer-oriented offerings

LISS 2012 Proceedings of 2nd International Conference on Logistics, Informatics and Service Science

Zhang, Zhenji. editor.

http://dx.doi.org/10.1007/978-3-642-32054-5

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-Carbon and Logistics -- Part 4: Knowledge Management -- Part 5: Customer Relations Management -- Part 6

Innovation Management in Knowledge Intensive Business Services in China

Liu, Shunzhong. author.

http://dx.doi.org/10.1007/978-3-642-34676-7

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Knowledge Intensive Business Services -- Typology of Knowledge Intensive Business Services -- Characteristic

The Changing Business Landscape of Romania Lessons for and from Transition Economies

Thomas, Andrew R. editor.

http://dx.doi.org/10.1007/978-1-4614-6865-3

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Exploitable for Marketing of New Energy Solutions? -- A Multi- agent System for Acquiring Transport Services

Quantitative Problem Solving Methods in the Airline Industry A Modeling Methodology Handbook

Barnhart, Cynthia.

http://dx.doi.org/10.1007/978-1-4614-1608-1

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) what they want; 2) what they are willing to pay for services; and 3) how they are impacted by planning

Approaching Business Models from an Economic Perspective

Wei, Wei. author.

http://dx.doi.org/10.1007/978-3-642-31023-2

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– Aalsmeer Flower Auction -- Service: Customer Cooperative – CUMA -- Service: Customer Cooperative –MIGROS

Case Studies in Service Innovation

Macaulay, Linda A.

http://dx.doi.org/10.1007/978-1-4614-1972-3

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-- Opportunities to Improve Health Visiting Services through Lean Thinking -- Including Customer Representatives in

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