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      Cover image for Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs
      1. 
      Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs
      by 
      Biazzo, Stefano.
      http://dx.doi.org/10.1007/978-3-642-24761-3
      Format: 
      Excerpt: 
      , enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few
      Cover image for Organizational Learning Creating, Retaining and Transferring Knowledge
      2. 
      Organizational Learning Creating, Retaining and Transferring Knowledge
      by 
      Argote, Linda. author.
      http://dx.doi.org/10.1007/978-1-4614-5251-5
      Format: 
      Excerpt: 
      managerial and strategic decision making. 
      Cover image for Managing Knowledge Workers Value Assessment, Methods, and Application Tools
      3. 
      Managing Knowledge Workers Value Assessment, Methods, and Application Tools
      by 
      Patalas-Maliszewska, Justyna. author.
      http://dx.doi.org/10.1007/978-3-642-36600-0
      Format: 
      Excerpt: 
       IT tool that is developed for this method offers support in decision making at a strategic level