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      Cover image for Observing the user experience : a practitioner's guide to user research
      1. 
      Observing the user experience : a practitioner's guide to user research
      by 
      Kuniavsky, Mike.
      ScienceDirect https://www.sciencedirect.com/science/book/9781558609235
      Format: 
      Excerpt: 
      Observing the user experience : a practitioner's guide to user research / Kuniavsky, Mike.