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      Cover image for Sense and respond : how successful organizations listen to customers and create new products continuously
      1. 
      Sense and respond : how successful organizations listen to customers and create new products continuously
      by 
      Gothelf, Jeff, author.
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      Format: 
      Excerpt: 
      Customer relations -- Management.
      Cover image for Creating lasting value : how to lead, manage and market your stakeholder value
      2. 
      Creating lasting value : how to lead, manage and market your stakeholder value
      by 
      Geelhoed, Jeroen.
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      Format: 
      Excerpt: 
      Customer relations.
      Cover image for Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige
      3. 
      Cover image for The behavioral advantage what the smartest, most successful companies do differently to win in the B2B arena
      4.