Search ResultsElectronic Resources 
by
Eskerod, Pernille.
Format:
Excerpt:
Customer services -- Management.
by
Melton, Trish.
ScienceDirect http://www.sciencedirect.com/science/book/9780750684774
ScienceDirect - full text online http://www.sciencedirect.com/science/book/9780750684774
ScienceDirect - full text online http://www.sciencedirect.com/science/book/9780750684774
Format:
Excerpt:
these sectors, which can vary considerably from the needs of the IT, customer or financial services

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