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      Cover image for Microsoft Dynamics CRM 2011 reporting everything you need to know to work with reports in Dynamics CRM 2011
      1. 
      Microsoft Dynamics CRM 2011 reporting everything you need to know to work with reports in Dynamics CRM 2011
      by 
      Sinay, Damian.
      Click to View
      Format: 
      Excerpt: 
      Customer relations -- Data processing -- Computer programs.
      Cover image for Microsoft Dynamics CRM 2011 administration bible
      2. 
      Microsoft Dynamics CRM 2011 administration bible
      by 
      Wittemann, Matthew.
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      Format: 
      Excerpt: 
      Customer relations -- Management -- Data processing.
      Cover image for Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam
      3. 
      Cover image for Microsoft Dynamics CRM 2011 cookbook includes over 75 incredible recipes for deploying, configuring, and customizing your CRM application
      4. 
      Microsoft Dynamics CRM 2011 cookbook includes over 75 incredible recipes for deploying, configuring, and customizing your CRM application
      by 
      Bhattacharya, Dipankar.
      Click to View
      Format: 
      Excerpt: 
      Customer relations -- Management -- Data processing.
      Cover image for Microsoft Dynamics CRM 2011 dashboards cookbook : over 50 simple but incredibly effective recipes for creating, customizing, and interacting with rich dashboards and charts
      5. 
      Cover image for User-centered design stories : real-world UCD case files
      6. 
      User-centered design stories : real-world UCD case files
      by 
      Righi, Carol, editor.
      ScienceDirect https://www.sciencedirect.com/science/book/9780123706089
      Format: 
      Excerpt: 
      Customer relations -- Case studies.
      Cover image for Enterprise Information Management When Information Becomes Inspiration
      7. 
      Enterprise Information Management When Information Becomes Inspiration
      by 
      Baan, Paul. editor.
      http://dx.doi.org/10.1007/978-1-4614-5236-2
      Format: 
      Excerpt: 
      infrastructure, considering its implications for customer and client relations, process and system improvements
      Cover image for Managing Information Systems Ten Essential Topics
      8. 
      Managing Information Systems Ten Essential Topics
      by 
      Xu, Jun. author.
      http://dx.doi.org/10.2991/978-94-91216-89-3
      Format: 
      Excerpt: 
      implementing enterprise planning systems for improving internal operation, adopting customer relationship
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