Search Results for Consumer satisfaction. SirsiDynix Enterprise http://katalog.baskent.edu.tr/client/en_US/default/default/qu$003dConsumer$002bsatisfaction.$0026ps$003d300?dt=list 2026-09-29T00:20:26Z Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfaction ent://SD_ILS/0/SD_ILS:1110231 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Burgess, Peter, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4470720">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Investigating Consumer Motivations for Sustainable Hotel Practices and the Effect on Satisfaction and Attitudinal Loyalty ent://SD_ILS/0/SD_ILS:679988 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Thorsson, Magnus, author. (orcid)0000-0002-3494-0741<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10791975">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10791975</a><br/>Format:&#160;Books<br/> The little book of big customer satisfaction measurement ent://SD_ILS/0/SD_ILS:1009902 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Rao, Ajit, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1135650">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer value and various connotations ent://SD_ILS/0/SD_ILS:1143297 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Mishra, Abhishek, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5566677">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer experience innovation : how to get a lasting market edge ent://SD_ILS/0/SD_ILS:1141241 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Dew, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5486320">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalit&auml;t ent://SD_ILS/0/SD_ILS:1120464 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Gerdes, Sina, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4741596">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The lean product playbook : how to innovate with minimum viable products and rapid customer feedback ent://SD_ILS/0/SD_ILS:1103132 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Olsen, Dan, 1970- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040191">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The UX five-second rules : guidelines for user experience design's simplest testing technique ent://SD_ILS/0/SD_ILS:1029222 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Doncaster, Paul, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1659906">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Build for change : revolutionizing customer engagement through continuous digital innovation ent://SD_ILS/0/SD_ILS:1031987 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Trefler, Alan, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1693592">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Superior customer satisfaction and loyalty : engaging customers to drive performance ent://SD_ILS/0/SD_ILS:1055326 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Goldstein, Sheldon D., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002665">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Tiny acts of rebellion 97 almost-legal ways to stick it to the man ent://SD_ILS/0/SD_ILS:965971 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Fulcher, Rich.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=554923">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Managing the customer experience : a measurement-based approach ent://SD_ILS/0/SD_ILS:1055223 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Wilburn, Morris, 1953- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002546">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Improving tourism and hospitality services ent://SD_ILS/0/SD_ILS:1055953 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Laws, Eric, 1945-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3004489">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Measuring customer satisfaction ent://SD_ILS/0/SD_ILS:1068980 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Gerson, Richard F.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116928">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The joyless economy the psychology of human satisfaction ent://SD_ILS/0/SD_ILS:936353 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Scitovsky, Tibor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=272997">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results ent://SD_ILS/0/SD_ILS:1019686 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Freed, Larry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1402445">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation ent://SD_ILS/0/SD_ILS:1021732 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Evangelist marketing what Apple, Amazon, and Netflix understand about their customers (that your company probably doesn't) ent://SD_ILS/0/SD_ILS:989650 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Goldfayn, Alex L.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=844493">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Modern analysis of customer surveys with applications using R ent://SD_ILS/0/SD_ILS:987278 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Kenett, Ron.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=822594">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer satisfaction practical tools for building important relationships ent://SD_ILS/0/SD_ILS:1069058 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Scott, Dru.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3117006">Click to View</a><br/>Format:&#160;Electronic Resources<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi : teori-uygulama-&ouml;l&ccedil;&uuml;m ent://SD_ILS/0/SD_ILS:713281 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Demirel, Yavuz<br/><a href="https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628">https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628</a><br/>Format:&#160;Books<br/> Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary ent://SD_ILS/0/SD_ILS:1012882 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Curtin, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1183297">Click to View</a><br/>Format:&#160;Electronic Resources<br/> User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers ent://SD_ILS/0/SD_ILS:1077621 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Corn, Joseph J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3318749">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Service quality measurement issues and perspectives ent://SD_ILS/0/SD_ILS:1016936 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Rodrigues, L. L. R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1324041">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations ent://SD_ILS/0/SD_ILS:1055188 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Allen, Danica R., 1959- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002506">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The simple truths of service : inspired by Johnny the bagger ent://SD_ILS/0/SD_ILS:1141457 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Blanchard, Kenneth H., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5494865">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Advances in hospitality and leisure. ent://SD_ILS/0/SD_ILS:1119546 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Chen, Joseph S., editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4717010">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods ent://SD_ILS/0/SD_ILS:1055277 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Hayes, Bob E., 1963- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002609">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Sa&#287;l&#305;k hizmetlerinde m&uuml;&#351;teri memnuniyeti ent://SD_ILS/0/SD_ILS:88528 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;G&uuml;ll&uuml;l&uuml;, U&#287;ur.<br/>Format:&#160;Books<br/> Marketing : connecting with customers ent://SD_ILS/0/SD_ILS:33597 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Harrell, Gilbert D<br/>Format:&#160;Books<br/> &#304;&#351;g&ouml;ren tatmini ile m&uuml;&#351;teri tatmini aras&#305;ndaki ili&#351;ki ve bu ili&#351;kiyi etkileyen fakt&ouml;rler : 5 y&#305;ld&#305;zl&#305; otellerde bir uygulama ent://SD_ILS/0/SD_ILS:65104 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Ulam&#305;&#351;, Ahmet &Ccedil;a&#287;atay<br/>Format:&#160;Books<br/> M&uuml;&#351;teri tatmininden m&uuml;&#351;teriye de&#287;er sa&#287;lama analizine do&#287;ru yap&#305;lanma ve bir analiz &ouml;rne&#287;i ent://SD_ILS/0/SD_ILS:76939 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Alt&#305;nta&#351;, Murat Hakan<br/>Format:&#160;Books<br/> An examination of consumer outcomes associated with standardised and adapted products : a Turkish study ent://SD_ILS/0/SD_ILS:76951 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Altun&#305;&#351;&#305;k, Remzi<br/>Format:&#160;Books<br/> Win the customer : 70 simple rules for sensational service ent://SD_ILS/0/SD_ILS:1050776 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Your customer rules! : delivering the Me2B experiences that today's customers demand ent://SD_ILS/0/SD_ILS:1040899 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Price, Bill, 1950- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1848228">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Mobile telecommunication customer loyalty in Nigeria : determining factors ent://SD_ILS/0/SD_ILS:1025412 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Bello, Olayiwola, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1594176">Click to View</a><br/>Format:&#160;Electronic Resources<br/> E-commerce : les bonnes pratiques pour r&eacute;ussir ent://SD_ILS/0/SD_ILS:1051658 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Jacob, Damien, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2086014">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Operations rules delivering customer value through flexible operations ent://SD_ILS/0/SD_ILS:1081763 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Simchi-Levi, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3339161">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Exceptional service, exceptional profit the secrets of building a five-star customer service organization ent://SD_ILS/0/SD_ILS:963225 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Inghilleri, Leonardo.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=515798">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Beyond the ultimate question : a systematic approach to improve customer loyalty ent://SD_ILS/0/SD_ILS:1055299 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Hayes, Bob E., 1963- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002634">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Marketingziel Kundenbindung die Kundenkarte im Einzelhandel ent://SD_ILS/0/SD_ILS:969098 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Sielhorst, Thomas vor der.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=595853">Click to View</a><br/>Format:&#160;Electronic Resources<br/> How to win friends and influence profits the art of winning more business from your clients ent://SD_ILS/0/SD_ILS:1058307 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Kean, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3017184">Click to View</a><br/>Format:&#160;Electronic Resources<br/> What's the secret? to providing a world-class customer experience ent://SD_ILS/0/SD_ILS:947072 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;DiJulius, John R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=362045">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Six sigma in HR transformation achieving excellence in service delivery ent://SD_ILS/0/SD_ILS:963579 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Albeanu, Mircea.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=533023">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Buying styles simple lessons for selling the way your customer buys ent://SD_ILS/0/SD_ILS:955594 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Wilkinson, Michael, 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452591">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Secret service hidden systems that deliver unforgettable customer service ent://SD_ILS/0/SD_ILS:932911 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;DiJulius, John R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243077">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Now, build a great business! 7 ways to maximize your profits in any market ent://SD_ILS/0/SD_ILS:970556 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Thompson, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=617425">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Winning with customers a playbook for B2B ent://SD_ILS/0/SD_ILS:967447 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Pigues, D. Keith.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=573725">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Consumer boycotts effecting change through the marketplace and the media ent://SD_ILS/0/SD_ILS:925489 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Friedman, Monroe.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=170236">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Elektronik hizmet kalitesinin &ouml;l&ccedil;&uuml;lmesine y&ouml;nelik bir uygulama ent://SD_ILS/0/SD_ILS:76915 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Karamanc&#305;, F&#305;rat<br/>Format:&#160;Books<br/> Customer behavior : a managerial perspective ent://SD_ILS/0/SD_ILS:1216759 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Sheth, Jagdish N., author<br/>Format:&#160;Books<br/> M&uuml;&#351;teri memnuniyeti y&ouml;netimi. ent://SD_ILS/0/SD_ILS:33470 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z Format:&#160;Books<br/> T&uuml;rkiye'de t&uuml;keticinin korunmas&#305; tedbirleri : &ouml;neriler ve ekonomik etkileri ent://SD_ILS/0/SD_ILS:1199134 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Baykan, Renan, Dr., yazar.<br/>Format:&#160;Books<br/> T&uuml;keticinin korunmas&#305; : &#304;ngiliz modeli ent://SD_ILS/0/SD_ILS:274397 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Ayd&#305;n, Mehmet<br/>Format:&#160;Books<br/> Ticaretin d&uuml;zenlenmesi ve t&uuml;keticinin korunmas&#305; ent://SD_ILS/0/SD_ILS:92960 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Ayd&#305;n, Mehmet<br/>Format:&#160;Books<br/> Looking beyond the runway airlines innovating with best practices while facing realities ent://SD_ILS/0/SD_ILS:962825 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Taneja, Nawal K.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=513955">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Excellence every day make the daily choice-- inspire your employees and amaze your customers ent://SD_ILS/0/SD_ILS:983688 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Arussy, Lior.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=775430">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Hizmet hatas&#305;n&#305;n telafisi ve m&uuml;&#351;teri tatmini &uuml;zerindeki etkileri : KKTC'deki d&ouml;rt ve be&#351; y&#305;ld&#305;zl&#305; otel ve tatil k&ouml;ylerinde yap&#305;lan bir uygulama ent://SD_ILS/0/SD_ILS:89031 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;T&uuml;rko&#287;lu, Ahmet<br/>Format:&#160;Books<br/> Hizmet sekt&ouml;r&uuml;nde m&uuml;&#351;teri tatmini &quot;Rusya Federasyonu vatanda&#351;lar&#305;n&#305;n T&uuml;rkiye'ya seyahatlarine ili&#351;kin alg&#305;lanan hizmet kalitesi ve m&uuml;teri tatmini &ouml;l&ccedil;&uuml;m&uuml;&quot; ent://SD_ILS/0/SD_ILS:65049 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;&#351;ent&uuml;rk &Ouml;zer, Leyla<br/>Format:&#160;Books<br/> Customer-centered telecommunications services marketing ent://SD_ILS/0/SD_ILS:931053 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Strouse, Karen G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=227694">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The role of consumer ADR in the administration of justice : new trends in access to justice under EU directive 2013/11 ent://SD_ILS/0/SD_ILS:1105738 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;St&uuml;rner, Michael, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4338397">Click to View</a><br/>Format:&#160;Electronic Resources<br/> 1. t&uuml;ketici konseyi : (bildiriler, tart&#305;&#351;malar ve al&#305;nan kararlar, 23-24 Eyl&uuml;l 1996 Ankara) ent://SD_ILS/0/SD_ILS:18405 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;T&uuml;ketici Konseyi (1. : 1996 : Ankara)<br/>Format:&#160;Books<br/> Prosperity for all consumer activism in an era of globalization ent://SD_ILS/0/SD_ILS:1071076 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Hilton, Matthew.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3138161">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Building profit through building people making your workforce the strongest link in the value-profit chain ent://SD_ILS/0/SD_ILS:956402 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Carrig, Ken, 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=457216">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Interactive Decision Aids in E-Commerce ent://SD_ILS/0/SD_ILS:137989 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Pfeiffer, Jella.<br/><a href="http://dx.doi.org/10.1007/978-3-7908-2769-9">http://dx.doi.org/10.1007/978-3-7908-2769-9</a><br/>Format:&#160;Electronic Resources<br/> Market Potential of A.C. in Varanasi Commissionri ent://SD_ILS/0/SD_ILS:683588 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Agrahari, Sushil Kumar, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832864">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832864</a><br/>Format:&#160;Books<br/> Ensuring Quality Consumer Service Encounters ent://SD_ILS/0/SD_ILS:682801 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Robertson, Katina, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10827921">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10827921</a><br/>Format:&#160;Books<br/> The Effects of Hourly Rounding on Patient Safety and Satisfaction ent://SD_ILS/0/SD_ILS:682918 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Allatzas, Renee C., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10829570">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10829570</a><br/>Format:&#160;Books<br/> Patients' Perceptions of Patient-Centered Care and the Hospital Experience Pre- and Post-Discharge ent://SD_ILS/0/SD_ILS:696992 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Smith, Cheryl A., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10904497">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10904497</a><br/>Format:&#160;Books<br/> Three Essays on the Impacts of Food Pictures on Consumer Food-Related Behaviors ent://SD_ILS/0/SD_ILS:689558 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Cai, Ruiying, author. (orcid)0000-0003-4152-2254<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10785965">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10785965</a><br/>Format:&#160;Books<br/> Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships ent://SD_ILS/0/SD_ILS:1110575 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Malhotra, Naresh K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4505369">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Store design and visual merchandising : creating store space that encourages buying ent://SD_ILS/0/SD_ILS:1046384 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Ebster, Claus., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1983493">Click to View</a><br/>Format:&#160;Electronic Resources<br/> When &quot;service with a smile&quot; is not enough: A systematic review of emotional labour in the service encounter ent://SD_ILS/0/SD_ILS:683111 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Nunan, Daniel, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832205">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832205</a><br/>Format:&#160;Books<br/> An Analysis of Perceptions of Restaurant Authenticity at Food Tourism Destinations in the Southeastern U.S ent://SD_ILS/0/SD_ILS:688755 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Levitt, Jamie A., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10748789">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10748789</a><br/>Format:&#160;Books<br/> Serviceology for Smart Service System Selected papers of the 3rd International Conference of Serviceology ent://SD_ILS/0/SD_ILS:481510 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Sawatani, Yuriko. editor.<br/><a href="http://dx.doi.org/10.1007/978-4-431-56074-6">http://dx.doi.org/10.1007/978-4-431-56074-6</a><br/>Format:&#160;Electronic Resources<br/> Case Studies in Food Retailing and Distribution. ent://SD_ILS/0/SD_ILS:1152832 2026-09-29T00:20:26Z 2026-09-29T00:20:26Z by&#160;Byrom, John.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5589260">Click to View</a><br/>Format:&#160;Electronic Resources<br/>