Search Results for Customer relations.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026ps$003d300?dt=list2026-09-26T05:25:10ZCustomer relationsent://SD_ILS/0/SD_ILS:10591422026-09-26T05:25:10Z2026-09-26T05:25:10Zby Farkas, Victoria J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3018695">Click to View</a><br/>Format: Electronic Resources<br/>CRM in real time empowering customer relationshipsent://SD_ILS/0/SD_ILS:9861072026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goldenberg, Barton J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=809599">Click to View</a><br/>Format: Electronic Resources<br/>Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRMent://SD_ILS/0/SD_ILS:9968062026-09-26T05:25:10Z2026-09-26T05:25:10Zby Rossi, Ian D.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=948526">Click to View</a><br/>Format: Electronic Resources<br/>CRM unplugged releasing CRM's strategic valueent://SD_ILS/0/SD_ILS:9277312026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bligh, Philip.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=184333">Click to View</a><br/>Format: Electronic Resources<br/>Social CRM for dummiesent://SD_ILS/0/SD_ILS:9896052026-09-26T05:25:10Z2026-09-26T05:25:10Zby Lacy, Kyle.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=843660">Click to View</a><br/>Format: Electronic Resources<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:9984212026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=974651">Click to View</a><br/>Format: Electronic Resources<br/>Oracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRMent://SD_ILS/0/SD_ILS:9970992026-09-26T05:25:10Z2026-09-26T05:25:10Zby Hansal, Alexander.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=951155">Click to View</a><br/>Format: Electronic Resources<br/>Implementing SugarCRMent://SD_ILS/0/SD_ILS:10019882026-09-26T05:25:10Z2026-09-26T05:25:10Zby Whitehead, Michael J. R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1037660">Click to View</a><br/>Format: Electronic Resources<br/>Lean customer engagementent://SD_ILS/0/SD_ILS:11156302026-09-26T05:25:10Z2026-09-26T05:25:10Zby Niyogi, Shil, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4659142">Click to View</a><br/>Format: Electronic Resources<br/>AVM müşterisi büyüteç altında-III, Ocak, 2012.ent://SD_ILS/0/SD_ILS:1399472026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>AVM müşterisi büyüteç altında-II, Ocak,2011 : kalitatif/kantitatif araştırma raporu.ent://SD_ILS/0/SD_ILS:1399452026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>AVM müşterisi büyüteç altında.ent://SD_ILS/0/SD_ILS:930662026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Yalın çözümler : şirketler ve müşteriler birlikte nasıl değer ve zenginlik yaratabilir?ent://SD_ILS/0/SD_ILS:811692026-09-26T05:25:10Z2026-09-26T05:25:10Zby Womack, James P.<br/>Format: Books<br/>Müşteri ilişkilerient://SD_ILS/0/SD_ILS:4890512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Frances, Bee<br/>Format: Books<br/>Customer relationship management : making hard decisions with soft numbersent://SD_ILS/0/SD_ILS:336332026-09-26T05:25:10Z2026-09-26T05:25:10Zby Anton, Jon<br/>Format: Books<br/>Customer success : how innovative companies are reducing churn and growing recurring revenueent://SD_ILS/0/SD_ILS:11076892026-09-26T05:25:10Z2026-09-26T05:25:10Zby Mehta, Nick, 1977- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4406058">Click to View</a><br/>Format: Electronic Resources<br/>Your customer rules! : delivering the Me2B experiences that today's customers demandent://SD_ILS/0/SD_ILS:10408992026-09-26T05:25:10Z2026-09-26T05:25:10Zby Price, Bill, 1950- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1848228">Click to View</a><br/>Format: Electronic Resources<br/>Evergreen : cultivate the enduring customer loyalty that keeps your business thrivingent://SD_ILS/0/SD_ILS:10326822026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fleming, Noah, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1707776">Click to View</a><br/>Format: Electronic Resources<br/>Customer's new voice : extreme relevancy and experience through volunteered customer informationent://SD_ILS/0/SD_ILS:10373632026-09-26T05:25:10Z2026-09-26T05:25:10Zby McKean, John, 1956- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1781843">Click to View</a><br/>Format: Electronic Resources<br/>Igniting customer connections : fire up your company's growth by multiplying customer experience & engagementent://SD_ILS/0/SD_ILS:10396712026-09-26T05:25:10Z2026-09-26T05:25:10Zby Frawley, Andrew, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1813351">Click to View</a><br/>Format: Electronic Resources<br/>Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managersent://SD_ILS/0/SD_ILS:10516772026-09-26T05:25:10Z2026-09-26T05:25:10Zby Angot, Jacques, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2086228">Click to View</a><br/>Format: Electronic Resources<br/>CRM : la gestion de la relation clientent://SD_ILS/0/SD_ILS:11406872026-09-26T05:25:10Z2026-09-26T05:25:10Zby Delers, Antoine, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5455753">Click to View</a><br/>Format: Electronic Resources<br/>Motivierende vergütungssysteme im vertrieb : leistung und erfolg als Bemessungsgrundlagen?ent://SD_ILS/0/SD_ILS:10432132026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schirch, Kai-Uwe, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1896467">Click to View</a><br/>Format: Electronic Resources<br/>Analytics and dynamic customer strategy : big profits from big dataent://SD_ILS/0/SD_ILS:10331042026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1715408">Click to View</a><br/>Format: Electronic Resources<br/>Customer experience 3.0 : high-profit strategies in the age of techno serviceent://SD_ILS/0/SD_ILS:10255802026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodman, John A., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596421">Click to View</a><br/>Format: Electronic Resources<br/>The accidental marketer : power tools for people who find themselves in marketing rolesent://SD_ILS/0/SD_ILS:10282752026-09-26T05:25:10Z2026-09-26T05:25:10Zby Spitale, Tom, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1645265">Click to View</a><br/>Format: Electronic Resources<br/>The co-creation paradigment://SD_ILS/0/SD_ILS:10290432026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ramaswamy, Venkatram, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1656998">Click to View</a><br/>Format: Electronic Resources<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:10232862026-09-26T05:25:10Z2026-09-26T05:25:10Zby Mitchell, Dave, 1961-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1568422">Click to View</a><br/>Format: Electronic Resources<br/>The small business' guide to social CRM : build customer relationships that will accelerate your businessent://SD_ILS/0/SD_ILS:11269042026-09-26T05:25:10Z2026-09-26T05:25:10Zby Jamieson, Craig M., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4872216">Click to View</a><br/>Format: Electronic Resources<br/>What's the future of business? changing the way businesses create experiencesent://SD_ILS/0/SD_ILS:9966752026-09-26T05:25:10Z2026-09-26T05:25:10Zby Solis, Brian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947650">Click to View</a><br/>Format: Electronic Resources<br/>Neuro-sell : how neuroscience can power your sales successent://SD_ILS/0/SD_ILS:10214042026-09-26T05:25:10Z2026-09-26T05:25:10Zby Hazeldine, Simon.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1480863">Click to View</a><br/>Format: Electronic Resources<br/>Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilizationent://SD_ILS/0/SD_ILS:10235612026-09-26T05:25:10Z2026-09-26T05:25:10Zby Loshin, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1573354">Click to View</a><br/>Format: Electronic Resources<br/>Soul trader putting the heart back into your businessent://SD_ILS/0/SD_ILS:10015512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ogunlaru, Rasheed, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1030944">Click to View</a><br/>Format: Electronic Resources<br/>Flip the funnel how to use existing customer to gain new onesent://SD_ILS/0/SD_ILS:9613402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Jaffe, Joseph, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484877">Click to View</a><br/>Format: Electronic Resources<br/>People buy you the real secret to what matters most in businessent://SD_ILS/0/SD_ILS:9648592026-09-26T05:25:10Z2026-09-26T05:25:10Zby Blount, Jeb.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=537324">Click to View</a><br/>Format: Electronic Resources<br/>Customer care excellence how to create an effective customer focusent://SD_ILS/0/SD_ILS:9708802026-09-26T05:25:10Z2026-09-26T05:25:10Zby Cook, Sarah, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=620716">Click to View</a><br/>Format: Electronic Resources<br/>How to win friends and influence profits the art of winning more business from your clientsent://SD_ILS/0/SD_ILS:10583072026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kean, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3017184">Click to View</a><br/>Format: Electronic Resources<br/>Marketing for rainmakers 52 rules of engagement to attract and retain customers for lifeent://SD_ILS/0/SD_ILS:9465402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fragasso, Philip M., 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=353303">Click to View</a><br/>Format: Electronic Resources<br/>Customer loyalty, retention, and customer relationship managementent://SD_ILS/0/SD_ILS:9380002026-09-26T05:25:10Z2026-09-26T05:25:10Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=285518">Click to View</a><br/>Format: Electronic Resources<br/>Handbook of CRM achieving excellence in customer managementent://SD_ILS/0/SD_ILS:9339762026-09-26T05:25:10Z2026-09-26T05:25:10Zby Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=255230">Click to View</a><br/>Format: Electronic Resources<br/>Customer relationship management an Emerald guide.ent://SD_ILS/0/SD_ILS:9376142026-09-26T05:25:10Z2026-09-26T05:25:10Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=282893">Click to View</a><br/>Format: Electronic Resources<br/>Service recovery and service continuityent://SD_ILS/0/SD_ILS:9335412026-09-26T05:25:10Z2026-09-26T05:25:10Zby Baron, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=254020">Click to View</a><br/>Format: Electronic Resources<br/>Customer service training 101 quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:9328672026-09-26T05:25:10Z2026-09-26T05:25:10Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243010">Click to View</a><br/>Format: Electronic Resources<br/>Attracting perfect customers the power of strategic synchronicityent://SD_ILS/0/SD_ILS:9847322026-09-26T05:25:10Z2026-09-26T05:25:10Zby Hall, Stacey, 1965-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=792507">Click to View</a><br/>Format: Electronic Resources<br/>Beyond customer service, revisedent://SD_ILS/0/SD_ILS:10690152026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gerson, Richard F.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116963">Click to View</a><br/>Format: Electronic Resources<br/>Affected : emotionally engaging customers in the digital ageent://SD_ILS/0/SD_ILS:11380212026-09-26T05:25:10Z2026-09-26T05:25:10Zby Wrigley, Cara, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5398036">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 reporting everything you need to know to work with reports in Dynamics CRM 2011ent://SD_ILS/0/SD_ILS:10138222026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sinay, Damian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1192647">Click to View</a><br/>Format: Electronic Resources<br/>Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understandent://SD_ILS/0/SD_ILS:9966822026-09-26T05:25:10Z2026-09-26T05:25:10Zby McDonald, Kelly.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947658">Click to View</a><br/>Format: Electronic Resources<br/>Wired and dangerous how your customers have changed and what to do about itent://SD_ILS/0/SD_ILS:9783832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bell, Chip R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=693925">Click to View</a><br/>Format: Electronic Resources<br/>Reinventing the wheel the science of creating lifetime customersent://SD_ILS/0/SD_ILS:9740662026-09-26T05:25:10Z2026-09-26T05:25:10Zby Zane, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=665880">Click to View</a><br/>Format: Electronic Resources<br/>Anticipate know what your customers want before they doent://SD_ILS/0/SD_ILS:9966622026-09-26T05:25:10Z2026-09-26T05:25:10Zby Thomas, Bill, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947568">Click to View</a><br/>Format: Electronic Resources<br/>You can't lead with your feet on the desk building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:9787752026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fuller, Edwin D., 1945-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=699447">Click to View</a><br/>Format: Electronic Resources<br/>En değerli ortağınızı keşfedin: müşterinizent://SD_ILS/0/SD_ILS:7131722026-09-26T05:25:10Z2026-09-26T05:25:10Zby Maden, Deniz<br/><a href="https://www.turcademy.com/tr/kitap/en-degerli-ortaginizi-kesfedin-musteriniz-9789750222221">https://www.turcademy.com/tr/kitap/en-degerli-ortaginizi-kesfedin-musteriniz-9789750222221</a><br/>Format: Books<br/>Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnershipent://SD_ILS/0/SD_ILS:9450462026-09-26T05:25:10Z2026-09-26T05:25:10Zby Jaffe, Joseph, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=335710">Click to View</a><br/>Format: Electronic Resources<br/>Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applicationsent://SD_ILS/0/SD_ILS:10256032026-09-26T05:25:10Z2026-09-26T05:25:10Zby Lowenstein, Michael W., 1942-, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596823">Click to View</a><br/>Format: Electronic Resources<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:12181592026-09-26T05:25:10Z2026-09-26T05:25:10Zby Başal, Murat, yazar.<br/>Format: Books<br/>İletişimin akıl ve gönül penceresi : algılama yönetimient://SD_ILS/0/SD_ILS:11597442026-09-26T05:25:10Z2026-09-26T05:25:10Zby Saydam, Ali, 1946-.<br/>Format: Books<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:6730872026-09-26T05:25:10Z2026-09-26T05:25:10Zby Peppers, Don<br/>Format: Books<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:6710942026-09-26T05:25:10Z2026-09-26T05:25:10Zby Aktepe, Cemalettin<br/>Format: Books<br/>Sürdürülebilir rekabette müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:9205172026-09-26T05:25:10Z2026-09-26T05:25:10Zby Göksel, Ahmet B.<br/>Format: Books<br/>Müşteri ilişkileri yönetimi (CRM) : bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimient://SD_ILS/0/SD_ILS:442282026-09-26T05:25:10Z2026-09-26T05:25:10Zby Başaran Alagöz, Selda.<br/>Format: Books<br/>Sorularla müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:583472026-09-26T05:25:10Z2026-09-26T05:25:10Zby Demirbağ, Ebru.<br/>Format: Books<br/>From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customersent://SD_ILS/0/SD_ILS:11374592026-09-26T05:25:10Z2026-09-26T05:25:10Zby Coppenhaver, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5371696">Click to View</a><br/>Format: Electronic Resources<br/>Managing customer experience and relationships : a strategic frameworkent://SD_ILS/0/SD_ILS:11199492026-09-26T05:25:10Z2026-09-26T05:25:10Zby Peppers, Don, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4729311">Click to View</a><br/>Format: Electronic Resources<br/>Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il clienteent://SD_ILS/0/SD_ILS:11328852026-09-26T05:25:10Z2026-09-26T05:25:10Zby Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5161084">Click to View</a><br/>Format: Electronic Resources<br/>Comment conclure une vente? : 10 astuces pour convertir un prospect en clientent://SD_ILS/0/SD_ILS:11099482026-09-26T05:25:10Z2026-09-26T05:25:10Zby Guittin, Irène, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4465963">Click to View</a><br/>Format: Electronic Resources<br/>Kündigungsmanagement von Kundenbeziehungen : Kommunikationsstrategien zur Beendigung von Geschäftsbeziehungenent://SD_ILS/0/SD_ILS:11204542026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schwartz, Isabell, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4741582">Click to View</a><br/>Format: Electronic Resources<br/>Chief customer officer 2.0 : how to build your customer-driven growth engineent://SD_ILS/0/SD_ILS:11031752026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bliss, Jeanne, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040766">Click to View</a><br/>Format: Electronic Resources<br/>Connected CRM : implementing a big-data-driven, customer-centric business strategyent://SD_ILS/0/SD_ILS:10276742026-09-26T05:25:10Z2026-09-26T05:25:10Zby Williams, David, 1963-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1638156">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce essentials for administrators : discover the administration fundamentals and challenges of Salesforce CRMent://SD_ILS/0/SD_ILS:10396832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Shrivastava, Mohith, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1813555">Click to View</a><br/>Format: Electronic Resources<br/>Customer relationship management using business intelligenceent://SD_ILS/0/SD_ILS:10046242026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sturdy, Graham R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1080874">Click to View</a><br/>Format: Electronic Resources<br/>Winning with customers a playbook for B2Bent://SD_ILS/0/SD_ILS:9674472026-09-26T05:25:10Z2026-09-26T05:25:10Zby Pigues, D. Keith.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=573725">Click to View</a><br/>Format: Electronic Resources<br/>Client service excellence : the 10 commandmentsent://SD_ILS/0/SD_ILS:11008082026-09-26T05:25:10Z2026-09-26T05:25:10Zby O'Sullivan, Larry, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3544795">Click to View</a><br/>Format: Electronic Resources<br/>Strategic customer management strategizing the sales organizationent://SD_ILS/0/SD_ILS:9521482026-09-26T05:25:10Z2026-09-26T05:25:10Zby Piercy, Nigel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=430495">Click to View</a><br/>Format: Electronic Resources<br/>Customer relationship management a global perspectiveent://SD_ILS/0/SD_ILS:9599512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Raab, Gerhard.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=476253">Click to View</a><br/>Format: Electronic Resources<br/>Managing global customers an integrated approachent://SD_ILS/0/SD_ILS:9495832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Yip, George S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=415513">Click to View</a><br/>Format: Electronic Resources<br/>Yeni müşteri : Postmodern dünyada tüketimi yeniden anlamlandıracakent://SD_ILS/0/SD_ILS:11586842026-09-26T05:25:10Z2026-09-26T05:25:10Zby Torlak, Ömer<br/>Format: Books<br/>Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il clienteent://SD_ILS/0/SD_ILS:11339482026-09-26T05:25:10Z2026-09-26T05:25:10Zby Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5217368">Click to View</a><br/>Format: Electronic Resources<br/>Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industryent://SD_ILS/0/SD_ILS:9585792026-09-26T05:25:10Z2026-09-26T05:25:10Zby Benioff, Marc R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=468801">Click to View</a><br/>Format: Electronic Resources<br/>Tactical transparency how leaders can leverage social media to maximize value and build their brandent://SD_ILS/0/SD_ILS:9477752026-09-26T05:25:10Z2026-09-26T05:25:10Zby Holtz, Shel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=380562">Click to View</a><br/>Format: Electronic Resources<br/>Electronic customer relationship managementent://SD_ILS/0/SD_ILS:10496682026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fjermestad, Jerry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051883">Click to View</a><br/>Format: Electronic Resources<br/>Strategic customer management integrating relationship marketing and CRMent://SD_ILS/0/SD_ILS:10101372026-09-26T05:25:10Z2026-09-26T05:25:10Zby Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1139582">Click to View</a><br/>Format: Electronic Resources<br/>Profitable customer engagement : concepts, metrics, and strategiesent://SD_ILS/0/SD_ILS:10232552026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1566827">Click to View</a><br/>Format: Electronic Resources<br/>Dynamic customer strategy : today's CRMent://SD_ILS/0/SD_ILS:10245052026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582127">Click to View</a><br/>Format: Electronic Resources<br/>CRM : redefining customer relationship managementent://SD_ILS/0/SD_ILS:11880712026-09-26T05:25:10Z2026-09-26T05:25:10Zby Peel, Jeffrey.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Electronic Resources<br/>Sense and respond : how successful organizations listen to customers and create new products continuouslyent://SD_ILS/0/SD_ILS:11380642026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gothelf, Jeff, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5399205">Click to View</a><br/>Format: Electronic Resources<br/>FairPay : adaptively win-win customer relationshipsent://SD_ILS/0/SD_ILS:11182462026-09-26T05:25:10Z2026-09-26T05:25:10Zby Reisman, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4690655">Click to View</a><br/>Format: Electronic Resources<br/>Unselling : the new customer experienceent://SD_ILS/0/SD_ILS:10378262026-09-26T05:25:10Z2026-09-26T05:25:10Zby Stratten, Scott, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1789986">Click to View</a><br/>Format: Electronic Resources<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:11412412026-09-26T05:25:10Z2026-09-26T05:25:10Zby Dew, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5486320">Click to View</a><br/>Format: Electronic Resources<br/>Beyond the sales process : 12 proven strategies for a customer-driven worldent://SD_ILS/0/SD_ILS:11046722026-09-26T05:25:10Z2026-09-26T05:25:10Zby Andersen, Steve (Stephen S.), 1952- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4202076">Click to View</a><br/>Format: Electronic Resources<br/>The customer of tomorrow : strategies for keeping pace with rapidly changing behaviors, technologies, and expectationsent://SD_ILS/0/SD_ILS:11410502026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kahn, Barbara E., writer of foreword.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5482553">Click to View</a><br/>Format: Electronic Resources<br/>Nonstop sales boom : powerful strategies to drive consistent sales growth year after yearent://SD_ILS/0/SD_ILS:10255782026-09-26T05:25:10Z2026-09-26T05:25:10Zby Francis, Colleen, 1970- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596419">Click to View</a><br/>Format: Electronic Resources<br/>Connect : how to use data and digital marketing to create lifetime customersent://SD_ILS/0/SD_ILS:10372702026-09-26T05:25:10Z2026-09-26T05:25:10Zby Petersen, Lars Birkholm, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1780447">Click to View</a><br/>Format: Electronic Resources<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:9840402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Performance Associates, Inc.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=782024">Click to View</a><br/>Format: Electronic Resources<br/>Getting naked a business fable about shedding the three fears that sabotage client loyaltyent://SD_ILS/0/SD_ILS:9606962026-09-26T05:25:10Z2026-09-26T05:25:10Zby Lencioni, Patrick, 1965-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=479897">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 4 for dummiesent://SD_ILS/0/SD_ILS:9465442026-09-26T05:25:10Z2026-09-26T05:25:10Zby Scott, Joel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=353315">Click to View</a><br/>Format: Electronic Resources<br/>CRM as a rapid development platform leveraging Microsoft Dynamics CRM 4.0ent://SD_ILS/0/SD_ILS:9489202026-09-26T05:25:10Z2026-09-26T05:25:10Zby Yack, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=413036">Click to View</a><br/>Format: Electronic Resources<br/>Up close and personal? customer relationship marketing at workent://SD_ILS/0/SD_ILS:9352802026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gamble, Paul.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=268893">Click to View</a><br/>Format: Electronic Resources<br/>Perception of a difference the power in buying, marketing and selling customer careent://SD_ILS/0/SD_ILS:9458332026-09-26T05:25:10Z2026-09-26T05:25:10Zby Zimmerman, Wesley.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=346012">Click to View</a><br/>Format: Electronic Resources<br/>Service design for business : a practical guide to optimizing the customer experienceent://SD_ILS/0/SD_ILS:11049182026-09-26T05:25:10Z2026-09-26T05:25:10Zby Reason, Ben, 1972- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4305714">Click to View</a><br/>Format: Electronic Resources<br/>People love you the real secret to delivering legendary customer serviceent://SD_ILS/0/SD_ILS:10076882026-09-26T05:25:10Z2026-09-26T05:25:10Zby Blount, Jeb.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1115561">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 application design develop applications for any situation with our hands-on guide to Microsoft Dynamics CRM 2011ent://SD_ILS/0/SD_ILS:10064932026-09-26T05:25:10Z2026-09-26T05:25:10Zby Pal, Mahender.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1108334">Click to View</a><br/>Format: Electronic Resources<br/>Rules to break and laws to follow how your business can beat the crisis of short-termisment://SD_ILS/0/SD_ILS:9444022026-09-26T05:25:10Z2026-09-26T05:25:10Zby Peppers, Don.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=331661">Click to View</a><br/>Format: Electronic Resources<br/>101 ways to build better relationships with your customersent://SD_ILS/0/SD_ILS:9436932026-09-26T05:25:10Z2026-09-26T05:25:10Zby Garber, Peter R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=322360">Click to View</a><br/>Format: Electronic Resources<br/>Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyaltyent://SD_ILS/0/SD_ILS:9503432026-09-26T05:25:10Z2026-09-26T05:25:10Zby Güngör, Hüseyin.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=420066">Click to View</a><br/>Format: Electronic Resources<br/>New service paradigms AMA SERVSIG Conference 2003ent://SD_ILS/0/SD_ILS:9385982026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kandampully, Jay.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=289850">Click to View</a><br/>Format: Electronic Resources<br/>The consumer-- or else! consumer-centric business paradigmsent://SD_ILS/0/SD_ILS:9330392026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schuster, Camille Passler, 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=244228">Click to View</a><br/>Format: Electronic Resources<br/>Customer satisfaction practical tools for building important relationshipsent://SD_ILS/0/SD_ILS:10690582026-09-26T05:25:10Z2026-09-26T05:25:10Zby Scott, Dru.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3117006">Click to View</a><br/>Format: Electronic Resources<br/>Managing quality customer service a practical guide for establishing a service operationent://SD_ILS/0/SD_ILS:10690052026-09-26T05:25:10Z2026-09-26T05:25:10Zby Martin, William B.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116953">Click to View</a><br/>Format: Electronic Resources<br/>The customer service survival kit what to say to defuse even the worst customer situationsent://SD_ILS/0/SD_ILS:10088402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gallagher, Richard S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1128244">Click to View</a><br/>Format: Electronic Resources<br/>Stakeholders matter a new paradigm for strategy in societyent://SD_ILS/0/SD_ILS:9859432026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sachs, Sybille.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=807135">Click to View</a><br/>Format: Electronic Resources<br/>Master data management in practice achieving true customer MDMent://SD_ILS/0/SD_ILS:9783182026-09-26T05:25:10Z2026-09-26T05:25:10Zby Cervo, Dalton, 1967-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=693520">Click to View</a><br/>Format: Electronic Resources<br/>Face to face : selling skills, round-up clinics.ent://SD_ILS/0/SD_ILS:12323872026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, exploring needs.ent://SD_ILS/0/SD_ILS:12323932026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, handling objections.ent://SD_ILS/0/SD_ILS:12323952026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, closing.ent://SD_ILS/0/SD_ILS:12323962026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, presenting solutions.ent://SD_ILS/0/SD_ILS:12323982026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, exploring options.ent://SD_ILS/0/SD_ILS:12324002026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, fundamental selling skills.ent://SD_ILS/0/SD_ILS:12324032026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, prework.ent://SD_ILS/0/SD_ILS:12324062026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, planning guide.ent://SD_ILS/0/SD_ILS:12324082026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Satış eğitimi ve dağıtım.ent://SD_ILS/0/SD_ILS:12129422026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Müşteri ilişkileri yönetiminde veri madenciliğient://SD_ILS/0/SD_ILS:406122026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gürkan, Murat<br/>Format: Books<br/>Müşteri memnuniyetini arttırmanın 101 yoluent://SD_ILS/0/SD_ILS:2921012026-09-26T05:25:10Z2026-09-26T05:25:10Zby Foster, Rv Timothy<br/>Format: Books<br/>Playing games at work : 52 best incentives, contests and rewards for the hospitality industry.ent://SD_ILS/0/SD_ILS:288492026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, opening concluding sales calls.ent://SD_ILS/0/SD_ILS:12323912026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, exploring consequences and payoffs.ent://SD_ILS/0/SD_ILS:12324022026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Face to face : selling skills, principles of effective selling.ent://SD_ILS/0/SD_ILS:12324052026-09-26T05:25:10Z2026-09-26T05:25:10ZFormat: Books<br/>Rehumanize your business : how personal videos accelerate sales and improve customer experienceent://SD_ILS/0/SD_ILS:11458792026-09-26T05:25:10Z2026-09-26T05:25:10Zby Beute, Ethan, 1973- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5748895">Click to View</a><br/>Format: Electronic Resources<br/>Effective CRM using predictive analyticsent://SD_ILS/0/SD_ILS:11042312026-09-26T05:25:10Z2026-09-26T05:25:10Zby Chorianopoulos, Antonios, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4183006">Click to View</a><br/>Format: Electronic Resources<br/>Win the customer : 70 simple rules for sensational serviceent://SD_ILS/0/SD_ILS:10507762026-09-26T05:25:10Z2026-09-26T05:25:10Zby Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format: Electronic Resources<br/>Advanced database marketing : innovative methodologies and applications for managing customer relationshipsent://SD_ILS/0/SD_ILS:11336702026-09-26T05:25:10Z2026-09-26T05:25:10Zby Coussement, Kristof, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5207967">Click to View</a><br/>Format: Electronic Resources<br/>Behavioral marketing : delivering personalized experiences at scaleent://SD_ILS/0/SD_ILS:10535392026-09-26T05:25:10Z2026-09-26T05:25:10Zby Walters, Dave, 1968- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2131001">Click to View</a><br/>Format: Electronic Resources<br/>Marketing, sales and customer management (MSC) : an integrated overall B2B management approachent://SD_ILS/0/SD_ILS:10377012026-09-26T05:25:10Z2026-09-26T05:25:10Zby Hofmaier, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1787239">Click to View</a><br/>Format: Electronic Resources<br/>Customer-centric marketing : building relationships and creating advocates in the age of the consumerent://SD_ILS/0/SD_ILS:10490332026-09-26T05:25:10Z2026-09-26T05:25:10Zby Cundari, Aldo, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2038588">Click to View</a><br/>Format: Electronic Resources<br/>True alignment : linking company culture with customer needs for extraordinary resultsent://SD_ILS/0/SD_ILS:10167582026-09-26T05:25:10Z2026-09-26T05:25:10Zby Papke, Edgar.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1319170">Click to View</a><br/>Format: Electronic Resources<br/>The retargeting playbook : how to turn web-window shoppers into customersent://SD_ILS/0/SD_ILS:10282952026-09-26T05:25:10Z2026-09-26T05:25:10Zby Berke, Adam, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1645616">Click to View</a><br/>Format: Electronic Resources<br/>Romancing the brand : how brands create strong, intimate relationships with customersent://SD_ILS/0/SD_ILS:10249992026-09-26T05:25:10Z2026-09-26T05:25:10Zby Halloran, Tim, 1969-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1586582">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce.com for dummiesent://SD_ILS/0/SD_ILS:10298102026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kao, Liz, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1673976">Click to View</a><br/>Format: Electronic Resources<br/>CiviCRM cookbook master this web-based constituent relationship management software for nonprofit and civic sector organizationsent://SD_ILS/0/SD_ILS:10138092026-09-26T05:25:10Z2026-09-26T05:25:10Zby Horrocks, Tony.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1192619">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce CRM the definitive admin handbookent://SD_ILS/0/SD_ILS:10138492026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodey, Paul.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1192681">Click to View</a><br/>Format: Electronic Resources<br/>Organizational schizophrenia : impact on customer service qualityent://SD_ILS/0/SD_ILS:10099042026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gureja, Gopal K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1135652">Click to View</a><br/>Format: Electronic Resources<br/>Contemporary selling building relationships, creating valueent://SD_ILS/0/SD_ILS:10176652026-09-26T05:25:10Z2026-09-26T05:25:10Zby Johnston, Mark W.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1344558">Click to View</a><br/>Format: Electronic Resources<br/>The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behaviorent://SD_ILS/0/SD_ILS:10553292026-09-26T05:25:10Z2026-09-26T05:25:10Zby Lowenstein, Michael W., 1942- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002669">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 administration bibleent://SD_ILS/0/SD_ILS:9728092026-09-26T05:25:10Z2026-09-26T05:25:10Zby Wittemann, Matthew.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=644785">Click to View</a><br/>Format: Electronic Resources<br/>Selling to the new elite discover the secret to winning over your wealthiest prospectsent://SD_ILS/0/SD_ILS:9756102026-09-26T05:25:10Z2026-09-26T05:25:10Zby Taylor, Jim, 1947-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=678719">Click to View</a><br/>Format: Electronic Resources<br/>The experience effect engage your customers with a consistent and memorable brand experienceent://SD_ILS/0/SD_ILS:9635722026-09-26T05:25:10Z2026-09-26T05:25:10Zby Joseph, Jim, 1963-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=533013">Click to View</a><br/>Format: Electronic Resources<br/>America's service meltdown restoring service excellence in the age of the customerent://SD_ILS/0/SD_ILS:9855402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Pupo, Raul.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=801152">Click to View</a><br/>Format: Electronic Resources<br/>Superior customer satisfaction and loyalty : engaging customers to drive performanceent://SD_ILS/0/SD_ILS:10553262026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goldstein, Sheldon D., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002665">Click to View</a><br/>Format: Electronic Resources<br/>The power of loyalty 10 essential steps to build a successful customer loyalty strategyent://SD_ILS/0/SD_ILS:9757052026-09-26T05:25:10Z2026-09-26T05:25:10Zby Brooks, Roger L.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=679775">Click to View</a><br/>Format: Electronic Resources<br/>Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profitsent://SD_ILS/0/SD_ILS:9532442026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodman, John A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=434996">Click to View</a><br/>Format: Electronic Resources<br/>Marketingziel Kundenbindung die Kundenkarte im Einzelhandelent://SD_ILS/0/SD_ILS:9690982026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sielhorst, Thomas vor der.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=595853">Click to View</a><br/>Format: Electronic Resources<br/>The constant customer keep them coming back again and again and again ...ent://SD_ILS/0/SD_ILS:9533232026-09-26T05:25:10Z2026-09-26T05:25:10Zby Doane, Darryl S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=435526">Click to View</a><br/>Format: Electronic Resources<br/>Managing the customer experience : a measurement-based approachent://SD_ILS/0/SD_ILS:10552232026-09-26T05:25:10Z2026-09-26T05:25:10Zby Wilburn, Morris, 1953- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002546">Click to View</a><br/>Format: Electronic Resources<br/>Conquering consumerspace marketing strategies for a branded worldent://SD_ILS/0/SD_ILS:9328632026-09-26T05:25:10Z2026-09-26T05:25:10Zby Solomon, Michael R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243006">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce CRM - the definitive admin handbook : successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenariosent://SD_ILS/0/SD_ILS:10455822026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodey, Paul, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1953236">Click to View</a><br/>Format: Electronic Resources<br/>Be your customer's hero : real-world tips & techniques for the service front linesent://SD_ILS/0/SD_ILS:10458692026-09-26T05:25:10Z2026-09-26T05:25:10Zby Toporek, Adam , author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1964258">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM customization essentials : use a no-code approach to create powerful business solutions using Dynamics CRM 2015ent://SD_ILS/0/SD_ILS:10441252026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tarla, Nicolae, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1912000">Click to View</a><br/>Format: Electronic Resources<br/>Power relationships : 26 irrefutable laws for building extraordinary relationshipsent://SD_ILS/0/SD_ILS:10245742026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sobel, Andrew, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582384">Click to View</a><br/>Format: Electronic Resources<br/>Conversations that sell collaborate with buyers and make every conversation countent://SD_ILS/0/SD_ILS:10110342026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bleeke, Nancy Noel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1153978">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 scripting cookbook over 50 recipes to extend system customization in Dynamics CRM 2011 through client-side scriptingent://SD_ILS/0/SD_ILS:10091402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tarla, Nicolae.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1132460">Click to View</a><br/>Format: Electronic Resources<br/>The market-driven supply chain a revolutionary model for sales and operations planning in the new on-demand economyent://SD_ILS/0/SD_ILS:10015772026-09-26T05:25:10Z2026-09-26T05:25:10Zby Burrows, Robert P. (Robert Penn)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1031930">Click to View</a><br/>Format: Electronic Resources<br/>In data we trust how customer data is revolutionizing our economyent://SD_ILS/0/SD_ILS:9967392026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bloching, Bjorn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=948156">Click to View</a><br/>Format: Electronic Resources<br/>Face2Face using Facebook, Twitter, and other social media tools to create great customer connectionsent://SD_ILS/0/SD_ILS:9993702026-09-26T05:25:10Z2026-09-26T05:25:10Zby King, David Lee, 1966-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=983057">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 customization & configuration (MB2-866) certification guide a practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exament://SD_ILS/0/SD_ILS:10049462026-09-26T05:25:10Z2026-09-26T05:25:10Zby Benson, Neil.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1085213">Click to View</a><br/>Format: Electronic Resources<br/>Oracle CRM On Demand administration essentials a one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technologyent://SD_ILS/0/SD_ILS:10064892026-09-26T05:25:10Z2026-09-26T05:25:10Zby Rao, Padmanabha.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1108330">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics Sure Step 2010 the smart guide to the successful delivery of Microsoft Dynamics business solutionsent://SD_ILS/0/SD_ILS:9962692026-09-26T05:25:10Z2026-09-26T05:25:10Zby Shankar, Chandru.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=943992">Click to View</a><br/>Format: Electronic Resources<br/>Sage ACT! 2012 cookbook over 90 advanced recipes for power users of ACT! 2012 for increasing the efficiency of your businessent://SD_ILS/0/SD_ILS:9968332026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fredricks, Karen S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=948557">Click to View</a><br/>Format: Electronic Resources<br/>Slow down, sell faster! understand your customer's buying process and maximize your salesent://SD_ILS/0/SD_ILS:9729672026-09-26T05:25:10Z2026-09-26T05:25:10Zby Davis, Kevin.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=647607">Click to View</a><br/>Format: Electronic Resources<br/>The new relationship marketing : how to build a large, loyal, profitable network using the social Webent://SD_ILS/0/SD_ILS:9785812026-09-26T05:25:10Z2026-09-26T05:25:10Zby Smith, Mari, 1966- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=697738">Click to View</a><br/>Format: Electronic Resources<br/>Implementing SugarCRM 5.x install, configure, and administer a robust customer relationship management system using SugarCRMent://SD_ILS/0/SD_ILS:9962872026-09-26T05:25:10Z2026-09-26T05:25:10Zby Magaña, Angel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944010">Click to View</a><br/>Format: Electronic Resources<br/>E-business in the 21st century realities, challenges, and outlookent://SD_ILS/0/SD_ILS:10302712026-09-26T05:25:10Z2026-09-26T05:25:10Zby Xu, Jun, Ph. D., 1960-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1679373">Click to View</a><br/>Format: Electronic Resources<br/>101 activities for delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:9555932026-09-26T05:25:10Z2026-09-26T05:25:10Zby Thomas, Ann, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452590">Click to View</a><br/>Format: Electronic Resources<br/>SugarCRM developer's manual customize and extend SugarCRM : learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflowsent://SD_ILS/0/SD_ILS:9964372026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bain, Mark Alexander.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944979">Click to View</a><br/>Format: Electronic Resources<br/>Pathways less travelled to value creation interaction, dialogue and knowledge generationent://SD_ILS/0/SD_ILS:9386012026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ballantyne, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=289854">Click to View</a><br/>Format: Electronic Resources<br/>Call Center operation : design, operation, and maintenanceent://SD_ILS/0/SD_ILS:11880792026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sharp, Duane E.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582777">http://www.sciencedirect.com/science/book/9781555582777</a><br/>Format: Electronic Resources<br/>Satış sonrası hizmetlerde müşteri tatminient://SD_ILS/0/SD_ILS:11638132026-09-26T05:25:10Z2026-09-26T05:25:10Zby Küheylan, Esin<br/>Format: Books<br/>Customer winback how to recapture lost customers and keep them loyalent://SD_ILS/0/SD_ILS:9231512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Griffin, Jill.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=120499">Click to View</a><br/>Format: Electronic Resources<br/>Brand together how co-creation generates innovation and re-energizes brandsent://SD_ILS/0/SD_ILS:9888052026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ind, Nicholas.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=838130">Click to View</a><br/>Format: Electronic Resources<br/>The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you doent://SD_ILS/0/SD_ILS:9919232026-09-26T05:25:10Z2026-09-26T05:25:10Zby Stratten, Scott.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=875840">Click to View</a><br/>Format: Electronic Resources<br/>@ your service how to attract new customers, increase sales, and grow your business using simple customer service techniquesent://SD_ILS/0/SD_ILS:9871492026-09-26T05:25:10Z2026-09-26T05:25:10Zby Eliason, Frank, 1972-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=822000">Click to View</a><br/>Format: Electronic Resources<br/>The art of client service : the classic guide, updated for today's marketers and advertisersent://SD_ILS/0/SD_ILS:11091912026-09-26T05:25:10Z2026-09-26T05:25:10Zby Solomon, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4454422">Click to View</a><br/>Format: Electronic Resources<br/>Beyond advertising : creating value through all customer touchpointsent://SD_ILS/0/SD_ILS:11066582026-09-26T05:25:10Z2026-09-26T05:25:10Zby Wind, Yoram, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4389006">Click to View</a><br/>Format: Electronic Resources<br/>Value creation : the definitive guide for business leadersent://SD_ILS/0/SD_ILS:11133942026-09-26T05:25:10Z2026-09-26T05:25:10Zby Mahajan, Gautam, 1946- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4562160">Click to View</a><br/>Format: Electronic Resources<br/>The experience : the 5 principles of Disney service and relationship excellenceent://SD_ILS/0/SD_ILS:10431352026-09-26T05:25:10Z2026-09-26T05:25:10Zby Loeffler, Bruce, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895949">Click to View</a><br/>Format: Electronic Resources<br/>The wallet allocation rule : winning the battle for shareent://SD_ILS/0/SD_ILS:10431412026-09-26T05:25:10Z2026-09-26T05:25:10Zby Keiningham, Timothy L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895967">Click to View</a><br/>Format: Electronic Resources<br/>Oversubscribed : how to get people lining up to do business with youent://SD_ILS/0/SD_ILS:10458342026-09-26T05:25:10Z2026-09-26T05:25:10Zby Priestley, Daniel, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1964048">Click to View</a><br/>Format: Electronic Resources<br/>Consumer-brand relationships insights for theory and practiceent://SD_ILS/0/SD_ILS:9973982026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fournier, Susan.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=956891">Click to View</a><br/>Format: Electronic Resources<br/>Customer service training 101 quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:9705532026-09-26T05:25:10Z2026-09-26T05:25:10Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=617420">Click to View</a><br/>Format: Electronic Resources<br/>Built to love creating products that captivate customersent://SD_ILS/0/SD_ILS:9675832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Boatwright, Peter.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=578630">Click to View</a><br/>Format: Electronic Resources<br/>Guerrilla social media marketing 100+ weapons to grow your online influence, attract customers, and drive profitsent://SD_ILS/0/SD_ILS:9766942026-09-26T05:25:10Z2026-09-26T05:25:10Zby Levinson, Jay Conrad.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=684236">Click to View</a><br/>Format: Electronic Resources<br/>Award-winning customer service 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:10546872026-09-26T05:25:10Z2026-09-26T05:25:10Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001848">Click to View</a><br/>Format: Electronic Resources<br/>Customer experience management a revolutionary approach to connecting with your customersent://SD_ILS/0/SD_ILS:9660162026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schmitt, Bernd.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=555034">Click to View</a><br/>Format: Electronic Resources<br/>Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputationent://SD_ILS/0/SD_ILS:10217322026-09-26T05:25:10Z2026-09-26T05:25:10Zby Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format: Electronic Resources<br/>HR at your service lessons from benchmark service organizationsent://SD_ILS/0/SD_ILS:9920142026-09-26T05:25:10Z2026-09-26T05:25:10Zby Latham, Gary P.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=876700">Click to View</a><br/>Format: Electronic Resources<br/>Relationship sellingent://SD_ILS/0/SD_ILS:12165532026-09-26T05:25:10Z2026-09-26T05:25:10Zby Johnston, Mark W., author.<br/>Format: Books<br/>Sesimi duyan var mı? : müşteri şikayetleri ve yönetimient://SD_ILS/0/SD_ILS:6730512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Seyran, Cabir Deniz<br/>Format: Books<br/>şirket doktoruent://SD_ILS/0/SD_ILS:914182026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ateş, M. Rauf<br/>Format: Books<br/>Zirvenin yoluent://SD_ILS/0/SD_ILS:859322026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fox, Jeffrey J.<br/>Format: Books<br/>The essential guide to knowledge management : e-business and CRM applicationsent://SD_ILS/0/SD_ILS:493082026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tiwana, Amrit<br/>Format: Books<br/>Relationship dynamics : theory and analysisent://SD_ILS/0/SD_ILS:131132026-09-26T05:25:10Z2026-09-26T05:25:10Zby Musgrave, James<br/>Format: Books<br/>Kellogg on branding in a hyper-connected worldent://SD_ILS/0/SD_ILS:11456882026-09-26T05:25:10Z2026-09-26T05:25:10Zby Tybout, Alice M., editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5741223">Click to View</a><br/>Format: Electronic Resources<br/>The referral of a lifetime : never make a cold call again!ent://SD_ILS/0/SD_ILS:11104742026-09-26T05:25:10Z2026-09-26T05:25:10Zby Templeton, Timothy L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4504187">Click to View</a><br/>Format: Electronic Resources<br/>Handbook of strategic account management : a comprehensive resourceent://SD_ILS/0/SD_ILS:10288672026-09-26T05:25:10Z2026-09-26T05:25:10Zby Woodburn, Diana, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1655930">Click to View</a><br/>Format: Electronic Resources<br/>The innovative saleent://SD_ILS/0/SD_ILS:10198362026-09-26T05:25:10Z2026-09-26T05:25:10Zby Donnolo, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1407879">Click to View</a><br/>Format: Electronic Resources<br/>Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagementent://SD_ILS/0/SD_ILS:10218872026-09-26T05:25:10Z2026-09-26T05:25:10Zby Capelle, Ronald G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1517405">Click to View</a><br/>Format: Electronic Resources<br/>Creating lasting value : how to lead, manage and market your stakeholder valueent://SD_ILS/0/SD_ILS:10231622026-09-26T05:25:10Z2026-09-26T05:25:10Zby Geelhoed, Jeroen.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1565358">Click to View</a><br/>Format: Electronic Resources<br/>Managing the new customer relationship strategies to engage the social customer and build lasting valueent://SD_ILS/0/SD_ILS:10113132026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gordon, Ian H.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1158409">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce CRM admin cookbookent://SD_ILS/0/SD_ILS:10117832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodey, Paul.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1165025">Click to View</a><br/>Format: Electronic Resources<br/>Emotional intelligence for sales success connect with customers and get resultsent://SD_ILS/0/SD_ILS:10025092026-09-26T05:25:10Z2026-09-26T05:25:10Zby Stanley, Colleen.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1043648">Click to View</a><br/>Format: Electronic Resources<br/>Clients first the two word miracleent://SD_ILS/0/SD_ILS:9949142026-09-26T05:25:10Z2026-09-26T05:25:10Zby Callaway, Joseph, 1943-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=918235">Click to View</a><br/>Format: Electronic Resources<br/>Pre-commerce how companies and customers are transforming business togetherent://SD_ILS/0/SD_ILS:9736392026-09-26T05:25:10Z2026-09-26T05:25:10Zby Pearson, Bob, 1962-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=661498">Click to View</a><br/>Format: Electronic Resources<br/>Auditing social media a governance and risk guideent://SD_ILS/0/SD_ILS:9736422026-09-26T05:25:10Z2026-09-26T05:25:10Zby Scott, Peter R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=661508">Click to View</a><br/>Format: Electronic Resources<br/>Social media 101 tactics and tips to develop your business onlineent://SD_ILS/0/SD_ILS:9613352026-09-26T05:25:10Z2026-09-26T05:25:10Zby Brogan, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484859">Click to View</a><br/>Format: Electronic Resources<br/>Handbook of brand relationshipsent://SD_ILS/0/SD_ILS:10433972026-09-26T05:25:10Z2026-09-26T05:25:10Zby MacInnis, Deborah J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1900131">Click to View</a><br/>Format: Electronic Resources<br/>Müşterin gibi düşün : müşterilerimizin nasıl ve niçin satın aldığını anlayarak satışlarınızı arttırmanızı sağlayacak bir başarı stratejisient://SD_ILS/0/SD_ILS:929082026-09-26T05:25:10Z2026-09-26T05:25:10Zby Stinnett, Bill<br/>Format: Books<br/>Satışın küçük kırmızı kitabı : satışta başarının 12.5 ilkesi, sürekli satış nasıl yapılırent://SD_ILS/0/SD_ILS:879512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gitomer, Jeffrey<br/>Format: Books<br/>Sales therapy? effective selling for the small business ownerent://SD_ILS/0/SD_ILS:9439662026-09-26T05:25:10Z2026-09-26T05:25:10Zby Leboff, Grant.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=326427">Click to View</a><br/>Format: Electronic Resources<br/>Pazarlama süper starıent://SD_ILS/0/SD_ILS:823742026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fox, Jeffrey J.<br/>Format: Books<br/>ProfitBrand how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:9328432026-09-26T05:25:10Z2026-09-26T05:25:10Zby Wreden, Nick.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=242757">Click to View</a><br/>Format: Electronic Resources<br/>Satıyorum öyle ise varıment://SD_ILS/0/SD_ILS:6631952026-09-26T05:25:10Z2026-09-26T05:25:10Zby Vardar, Abdül<br/>Format: Books<br/>Relationship marketing theory and practiceent://SD_ILS/0/SD_ILS:9562842026-09-26T05:25:10Z2026-09-26T05:25:10Zby Buttle, Francis.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=456764">Click to View</a><br/>Format: Electronic Resources<br/>Havayolu sektöründe müşteri deneyimi ve müşteri odaklı marka değerinin marka sadakatine etkisinde marka güvenin düzenleyici rolüent://SD_ILS/0/SD_ILS:11686332026-09-26T05:25:10Z2026-09-26T05:25:10Zby Şenyurt, Özge.<br/>Format: Books<br/>Trust : creating foundations for entrepreneurship in developing countriesent://SD_ILS/0/SD_ILS:11390542026-09-26T05:25:10Z2026-09-26T05:25:10Zby Khanna, Tarun, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5427483">Click to View</a><br/>Format: Electronic Resources<br/>Salesforce CRM admin cookbook : solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experienceent://SD_ILS/0/SD_ILS:11338322026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goodey, Paul, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5216118">Click to View</a><br/>Format: Electronic Resources<br/>Winning a billion consumers : a disruptive approach for success in Indiaent://SD_ILS/0/SD_ILS:11112042026-09-26T05:25:10Z2026-09-26T05:25:10Zby Joshi, Atul, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4520183">Click to View</a><br/>Format: Electronic Resources<br/>The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platformsent://SD_ILS/0/SD_ILS:10427862026-09-26T05:25:10Z2026-09-26T05:25:10Zby Dempster, Craig, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895341">Click to View</a><br/>Format: Electronic Resources<br/>A multidisciplinary approach to service encountersent://SD_ILS/0/SD_ILS:10496302026-09-26T05:25:10Z2026-09-26T05:25:10Zby De la O Hernandez-Lopez, Maria, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051378">Click to View</a><br/>Format: Electronic Resources<br/>How contemporary publishers reach out to their customers : transition from B2B to B2C marketing in the publishing industryent://SD_ILS/0/SD_ILS:10432512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sutton, Kim Maya, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1897053">Click to View</a><br/>Format: Electronic Resources<br/>Above the line : how to create a company culture that engages employees, delights customers and delivers resultsent://SD_ILS/0/SD_ILS:10318452026-09-26T05:25:10Z2026-09-26T05:25:10Zby Henderson, Michael, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1690916">Click to View</a><br/>Format: Electronic Resources<br/>Going social excite customers, generate buzz, and energize your brand with the power of social mediaent://SD_ILS/0/SD_ILS:10025072026-09-26T05:25:10Z2026-09-26T05:25:10Zby Goldman, Jeremy.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1043644">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exament://SD_ILS/0/SD_ILS:10087172026-09-26T05:25:10Z2026-09-26T05:25:10Zby Varghese, Danny.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1126739">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 cookbook includes over 75 incredible recipes for deploying, configuring, and customizing your CRM applicationent://SD_ILS/0/SD_ILS:10153472026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bhattacharya, Dipankar.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1220942">Click to View</a><br/>Format: Electronic Resources<br/>Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problement://SD_ILS/0/SD_ILS:10219792026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sarkodie-Mensah, Kwasi.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1521067">Click to View</a><br/>Format: Electronic Resources<br/>Customer media in een sociaal medialandschap rede uitgesproken bij de aanvaarding van het ambt van bijzonder hoogleraar Customer Media aan de Universiteit van Amsterdam op donderdag 3 november 2011ent://SD_ILS/0/SD_ILS:9916602026-09-26T05:25:10Z2026-09-26T05:25:10Zby Kerkhof, Peter.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=870668">Click to View</a><br/>Format: Electronic Resources<br/>The financial services marketing handbook tactics and techniques that produce resultsent://SD_ILS/0/SD_ILS:9865012026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ehrlich, Evelyn, 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=817986">Click to View</a><br/>Format: Electronic Resources<br/>The social media MBA your competitive edge in social media strategy development and deliveryent://SD_ILS/0/SD_ILS:9866932026-09-26T05:25:10Z2026-09-26T05:25:10Zby Holloman, Christer.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=818574">Click to View</a><br/>Format: Electronic Resources<br/>Powerful phrases for effective customer service over 700 ready-to-use phrases and scripts that really get resultsent://SD_ILS/0/SD_ILS:10006252026-09-26T05:25:10Z2026-09-26T05:25:10Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1017049">Click to View</a><br/>Format: Electronic Resources<br/>Microsoft Dynamics CRM 2011 dashboards cookbook : over 50 simple but incredibly effective recipes for creating, customizing, and interacting with rich dashboards and chartsent://SD_ILS/0/SD_ILS:9961852026-09-26T05:25:10Z2026-09-26T05:25:10Zby AuCoin, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=943419">Click to View</a><br/>Format: Electronic Resources<br/>The conversation manager the power of the modern consumer, the end of the traditional advertiserent://SD_ILS/0/SD_ILS:9925512026-09-26T05:25:10Z2026-09-26T05:25:10Zby Van Belleghem, Steven.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=884839">Click to View</a><br/>Format: Electronic Resources<br/>Sharkonomics how to attack market leadersent://SD_ILS/0/SD_ILS:9929142026-09-26T05:25:10Z2026-09-26T05:25:10Zby Engeseth, Stefan.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=888749">Click to View</a><br/>Format: Electronic Resources<br/>Emoti-coms : a marketing guide to communicating through emotions : from shouting to singing your messageent://SD_ILS/0/SD_ILS:10733342026-09-26T05:25:10Z2026-09-26T05:25:10Zby Quattrocchi-Oubradous, Xavier.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3299659">Click to View</a><br/>Format: Electronic Resources<br/>Oracle Siebel CRM 8 developer's handbook a practical guide to configuring, automating, and extending Siebel CRM applicationsent://SD_ILS/0/SD_ILS:9970402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Hansal, Alexander.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=950599">Click to View</a><br/>Format: Electronic Resources<br/>Social network analysis in telecommunicationsent://SD_ILS/0/SD_ILS:9788382026-09-26T05:25:10Z2026-09-26T05:25:10Zby Reis Pinheiro, Carlos Andre, 1940-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=700576">Click to View</a><br/>Format: Electronic Resources<br/>Small business smarts building buzz with social mediaent://SD_ILS/0/SD_ILS:9795102026-09-26T05:25:10Z2026-09-26T05:25:10Zby O'Leary, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=713473">Click to View</a><br/>Format: Electronic Resources<br/>The store in the hood a century of ethnic business and conflictent://SD_ILS/0/SD_ILS:9737652026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gold, Steven J. (Steven James)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=662234">Click to View</a><br/>Format: Electronic Resources<br/>What to say to a porcupine 20 humorous tales that get to the heart of great customer serviceent://SD_ILS/0/SD_ILS:9486832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gallagher, Richard S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=408807">Click to View</a><br/>Format: Electronic Resources<br/>Involving customers in new service developmentent://SD_ILS/0/SD_ILS:10149952026-09-26T05:25:10Z2026-09-26T05:25:10Zby Edvardsson, Bo, 1952-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1214953">Click to View</a><br/>Format: Electronic Resources<br/>Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrigeent://SD_ILS/0/SD_ILS:10552142026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schutta, James T., 1944- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002534">Click to View</a><br/>Format: Electronic Resources<br/>Satışın küçük kırmızı kitabı : satışta başarının 12.5 ilkesi, sürekli satış nasıl yapılırent://SD_ILS/0/SD_ILS:11610862026-09-26T05:25:10Z2026-09-26T05:25:10Zby Gitomer, Jeffrey<br/>Format: Books<br/>Customer-centered telecommunications services marketingent://SD_ILS/0/SD_ILS:9310532026-09-26T05:25:10Z2026-09-26T05:25:10Zby Strouse, Karen G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=227694">Click to View</a><br/>Format: Electronic Resources<br/>HR from the heart inspiring stories and strategies for building the people side of great businessent://SD_ILS/0/SD_ILS:9311732026-09-26T05:25:10Z2026-09-26T05:25:10Zby Sartain, Libby, 1954-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=228367">Click to View</a><br/>Format: Electronic Resources<br/>Müşteri ilişkileri yönetimi : teori-uygulama-ölçüment://SD_ILS/0/SD_ILS:7132812026-09-26T05:25:10Z2026-09-26T05:25:10Zby Demirel, Yavuz<br/><a href="https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628">https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628</a><br/>Format: Books<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:10505182026-09-26T05:25:10Z2026-09-26T05:25:10Zby VanDuinkerken, Wyoma, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2068951">Click to View</a><br/>Format: Electronic Resources<br/>Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:10126062026-09-26T05:25:10Z2026-09-26T05:25:10Zby Grandey, Alicia.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1181049">Click to View</a><br/>Format: Electronic Resources<br/>Maximize your social : one-stop guide to building a social media strategy for marketing and business successent://SD_ILS/0/SD_ILS:10190122026-09-26T05:25:10Z2026-09-26T05:25:10Zby Schaffer, Neal.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1381806">Click to View</a><br/>Format: Electronic Resources<br/>The conversation company boost your business through culture, people and social mediaent://SD_ILS/0/SD_ILS:9888112026-09-26T05:25:10Z2026-09-26T05:25:10Zby Van Belleghem, Steven.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=838149">Click to View</a><br/>Format: Electronic Resources<br/>Trust, globalisation and market expansionent://SD_ILS/0/SD_ILS:10598702026-09-26T05:25:10Z2026-09-26T05:25:10Zby Aurifeille, Jacques-Marie.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3019766">Click to View</a><br/>Format: Electronic Resources<br/>The supernova advisor crossing the invisible bridge to exceptional client service and consistent growthent://SD_ILS/0/SD_ILS:9443552026-09-26T05:25:10Z2026-09-26T05:25:10Zby Knapp, Rob, 1946-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=331503">Click to View</a><br/>Format: Electronic Resources<br/>User-centered design stories real-world UCD case filesent://SD_ILS/0/SD_ILS:9395932026-09-26T05:25:10Z2026-09-26T05:25:10Zby Righi, Carol.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=294430">Click to View</a><br/>Format: Electronic Resources<br/>The behavioral advantage what the smartest, most successful companies do differently to win in the B2B arenaent://SD_ILS/0/SD_ILS:10546152026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bacon, Terry R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001763">Click to View</a><br/>Format: Electronic Resources<br/>Conflict management for managers resolving workplace, client, and policy disputesent://SD_ILS/0/SD_ILS:10060832026-09-26T05:25:10Z2026-09-26T05:25:10Zby Raines, Susan S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1104491">Click to View</a><br/>Format: Electronic Resources<br/>Surprise! : The secret to customer loyalty in the service sectorent://SD_ILS/0/SD_ILS:10396062026-09-26T05:25:10Z2026-09-26T05:25:10Zby Magnini, Vincent P., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1812333">Click to View</a><br/>Format: Electronic Resources<br/>Emotional Engineering, Vol.5ent://SD_ILS/0/SD_ILS:4810912026-09-26T05:25:10Z2026-09-26T05:25:10Zby Fukuda, Shuichi. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-319-53195-3">http://dx.doi.org/10.1007/978-3-319-53195-3</a><br/>Format: Electronic Resources<br/>Entity resolution and information qualityent://SD_ILS/0/SD_ILS:11832672026-09-26T05:25:10Z2026-09-26T05:25:10Zby Talburt, John R.<br/>ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780123819727">https://www.sciencedirect.com/science/book/9780123819727</a><br/>Format: Electronic Resources<br/>User-centered design stories : real-world UCD case filesent://SD_ILS/0/SD_ILS:11870152026-09-26T05:25:10Z2026-09-26T05:25:10Zby Righi, Carol, editor.<br/>ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780123706089">https://www.sciencedirect.com/science/book/9780123706089</a><br/>Format: Electronic Resources<br/>The financial services marketing handbook : tactics and techniques that produce resultsent://SD_ILS/0/SD_ILS:646632026-09-26T05:25:10Z2026-09-26T05:25:10Zby Ehrlich, Evelyn, 1950-<br/>Format: Books<br/>The visible librarian asserting your value with marketing and advocacyent://SD_ILS/0/SD_ILS:10544972026-09-26T05:25:10Z2026-09-26T05:25:10Zby Siess, Judith A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001613">Click to View</a><br/>Format: Electronic Resources<br/>Safeguarding cultural properties : security for museums, libraries, parks, and zoosent://SD_ILS/0/SD_ILS:10295972026-09-26T05:25:10Z2026-09-26T05:25:10Zby Layne, Stevan P., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1665641">Click to View</a><br/>Format: Electronic Resources<br/>Marketing communications : integrating online and offline, customer engagement and digital technologiesent://SD_ILS/0/SD_ILS:11665112026-09-26T05:25:10Z2026-09-26T05:25:10Zby Smith, P. R. (Paul Russell), 1957- author.<br/>Format: Books<br/>Union Membership and Emotional Stability as Potential Moderators between Psychological Contract Breach, Job Satisfaction, and Affective Commitmentent://SD_ILS/0/SD_ILS:6893232026-09-26T05:25:10Z2026-09-26T05:25:10Zby Leigh, Carolyn Jean, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10784539">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10784539</a><br/>Format: Books<br/>Enterprise Information Management When Information Becomes Inspirationent://SD_ILS/0/SD_ILS:1403082026-09-26T05:25:10Z2026-09-26T05:25:10Zby Baan, Paul. editor.<br/><a href="http://dx.doi.org/10.1007/978-1-4614-5236-2">http://dx.doi.org/10.1007/978-1-4614-5236-2</a><br/>Format: Electronic Resources<br/>Synesthetic design : handbook for a multisensory approachent://SD_ILS/0/SD_ILS:10008152026-09-26T05:25:10Z2026-09-26T05:25:10Zby Haverkamp, Michael.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1020518">Click to View</a><br/>Format: Electronic Resources<br/>The new CEO corporate leadership manual strategic and analytical tools for growthent://SD_ILS/0/SD_ILS:9785402026-09-26T05:25:10Z2026-09-26T05:25:10Zby Bragg, Steven M.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=697655">Click to View</a><br/>Format: Electronic Resources<br/>Business of medical practice advanced profit maximization techniques for savvy doctorsent://SD_ILS/0/SD_ILS:9513192026-09-26T05:25:10Z2026-09-26T05:25:10Zby Marcinko, David E. (David Edward)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=423580">Click to View</a><br/>Format: Electronic Resources<br/>Picking Hamburgers Off the Vine: A Case Study on Humor and Relationship Management in Wendy's Social Mediaent://SD_ILS/0/SD_ILS:6939182026-09-26T05:25:10Z2026-09-26T05:25:10Zby Oliver, Megan S., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807</a><br/>Format: Books<br/>LISS 2012 Proceedings of 2nd International Conference on Logistics, Informatics and Service Scienceent://SD_ILS/0/SD_ILS:1403962026-09-26T05:25:10Z2026-09-26T05:25:10Zby Zhang, Zhenji. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-642-32054-5">http://dx.doi.org/10.1007/978-3-642-32054-5</a><br/>Format: Electronic Resources<br/>Managing Information Systems Ten Essential Topicsent://SD_ILS/0/SD_ILS:1405892026-09-26T05:25:10Z2026-09-26T05:25:10Zby Xu, Jun. author.<br/><a href="http://dx.doi.org/10.2991/978-94-91216-89-3">http://dx.doi.org/10.2991/978-94-91216-89-3</a><br/>Format: Electronic Resources<br/>The lean entrepreneur how visionaries create products, innovate with new ventures, and disrupt marketsent://SD_ILS/0/SD_ILS:9919302026-09-26T05:25:10Z2026-09-26T05:25:10Zby Cooper, Brant.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=875858">Click to View</a><br/>Format: Electronic Resources<br/>Econophysics of Systemic Risk and Network Dynamicsent://SD_ILS/0/SD_ILS:1405702026-09-26T05:25:10Z2026-09-26T05:25:10Zby Abergel, Frédéric. editor.<br/><a href="http://dx.doi.org/10.1007/978-88-470-2553-0">http://dx.doi.org/10.1007/978-88-470-2553-0</a><br/>Format: Electronic Resources<br/>Örgütlerarası ağların yenilik derecesi üzerindeki etkileri : Ostim ve Ankara organize sanayi bölgelerinde bir çalışmaent://SD_ILS/0/SD_ILS:887012026-09-26T05:25:10Z2026-09-26T05:25:10Zby Köker, Ali Rıza<br/>Tam Metin Pdf (2.70MB) <a href="http://lib.baskent.edu.tr/tezbaskent1/00343.pdf">http://lib.baskent.edu.tr/tezbaskent1/00343.pdf</a><br/>Format: Books<br/>Quality and power in the supply chain : what industry does for the sake of qualityent://SD_ILS/0/SD_ILS:11878712026-09-26T05:25:10Z2026-09-26T05:25:10Zby Lamprecht, James L., 1947-<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780750673433">http://www.sciencedirect.com/science/book/9780750673433</a><br/>Format: Electronic Resources<br/>