Search Results for Customer relations. - Narrowed by: Customer services. SirsiDynix Enterprise http://katalog.baskent.edu.tr/client/en_US/default/default/qu$003dCustomer$002brelations.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300?dt=list 2026-09-27T11:55:53Z M&uuml;&#351;teri ili&#351;kileri ent://SD_ILS/0/SD_ILS:489051 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Frances, Bee<br/>Format:&#160;Books<br/> Customer success : how innovative companies are reducing churn and growing recurring revenue ent://SD_ILS/0/SD_ILS:1107689 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Mehta, Nick, 1977- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4406058">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Your customer rules! : delivering the Me2B experiences that today's customers demand ent://SD_ILS/0/SD_ILS:1040899 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Price, Bill, 1950- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1848228">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer experience 3.0 : high-profit strategies in the age of techno service ent://SD_ILS/0/SD_ILS:1025580 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Goodman, John A., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596421">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance ent://SD_ILS/0/SD_ILS:1023286 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Mitchell, Dave, 1961-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1568422">Click to View</a><br/>Format:&#160;Electronic Resources<br/> What's the future of business? changing the way businesses create experiences ent://SD_ILS/0/SD_ILS:996675 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Solis, Brian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947650">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Flip the funnel how to use existing customer to gain new ones ent://SD_ILS/0/SD_ILS:961340 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Jaffe, Joseph, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484877">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer care excellence how to create an effective customer focus ent://SD_ILS/0/SD_ILS:970880 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Cook, Sarah, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=620716">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Marketing for rainmakers 52 rules of engagement to attract and retain customers for life ent://SD_ILS/0/SD_ILS:946540 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Fragasso, Philip M., 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=353303">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Service recovery and service continuity ent://SD_ILS/0/SD_ILS:933541 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Baron, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=254020">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer service training 101 quick and easy techniques that get great results ent://SD_ILS/0/SD_ILS:932867 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243010">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Beyond customer service, revised ent://SD_ILS/0/SD_ILS:1069015 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Gerson, Richard F.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116963">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand ent://SD_ILS/0/SD_ILS:996682 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;McDonald, Kelly.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947658">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Wired and dangerous how your customers have changed and what to do about it ent://SD_ILS/0/SD_ILS:978383 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Bell, Chip R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=693925">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Reinventing the wheel the science of creating lifetime customers ent://SD_ILS/0/SD_ILS:974066 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Zane, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=665880">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Client service excellence : the 10 commandments ent://SD_ILS/0/SD_ILS:1100808 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;O'Sullivan, Larry, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3544795">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Strategic customer management strategizing the sales organization ent://SD_ILS/0/SD_ILS:952148 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Piercy, Nigel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=430495">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Delivering knock your socks off service ent://SD_ILS/0/SD_ILS:984040 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Performance Associates, Inc.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=782024">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Service design for business : a practical guide to optimizing the customer experience ent://SD_ILS/0/SD_ILS:1104918 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Reason, Ben, 1972- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4305714">Click to View</a><br/>Format:&#160;Electronic Resources<br/> People love you the real secret to delivering legendary customer service ent://SD_ILS/0/SD_ILS:1007688 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Blount, Jeb.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1115561">Click to View</a><br/>Format:&#160;Electronic Resources<br/> 101 ways to build better relationships with your customers ent://SD_ILS/0/SD_ILS:943693 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Garber, Peter R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=322360">Click to View</a><br/>Format:&#160;Electronic Resources<br/> New service paradigms AMA SERVSIG Conference 2003 ent://SD_ILS/0/SD_ILS:938598 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Kandampully, Jay.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=289850">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The customer service survival kit what to say to defuse even the worst customer situations ent://SD_ILS/0/SD_ILS:1008840 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Gallagher, Richard S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1128244">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Win the customer : 70 simple rules for sensational service ent://SD_ILS/0/SD_ILS:1050776 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Organizational schizophrenia : impact on customer service quality ent://SD_ILS/0/SD_ILS:1009904 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Gureja, Gopal K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1135652">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior ent://SD_ILS/0/SD_ILS:1055329 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Lowenstein, Michael W., 1942- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002669">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits ent://SD_ILS/0/SD_ILS:953244 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Goodman, John A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=434996">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The constant customer keep them coming back again and again and again ... ent://SD_ILS/0/SD_ILS:953323 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Doane, Darryl S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=435526">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Managing the customer experience : a measurement-based approach ent://SD_ILS/0/SD_ILS:1055223 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Wilburn, Morris, 1953- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002546">Click to View</a><br/>Format:&#160;Electronic Resources<br/> 101 activities for delivering knock your socks off service ent://SD_ILS/0/SD_ILS:955593 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Thomas, Ann, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452590">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer winback how to recapture lost customers and keep them loyal ent://SD_ILS/0/SD_ILS:923151 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Griffin, Jill.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=120499">Click to View</a><br/>Format:&#160;Electronic Resources<br/> @ your service how to attract new customers, increase sales, and grow your business using simple customer service techniques ent://SD_ILS/0/SD_ILS:987149 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Eliason, Frank, 1972-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=822000">Click to View</a><br/>Format:&#160;Electronic Resources<br/> The experience : the 5 principles of Disney service and relationship excellence ent://SD_ILS/0/SD_ILS:1043135 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Loeffler, Bruce, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895949">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Customer service training 101 quick and easy techniques that get great results ent://SD_ILS/0/SD_ILS:970553 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=617420">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Award-winning customer service 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:1054687 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001848">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation ent://SD_ILS/0/SD_ILS:1021732 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Relationship marketing theory and practice ent://SD_ILS/0/SD_ILS:956284 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Buttle, Francis.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=456764">Click to View</a><br/>Format:&#160;Electronic Resources<br/> Powerful phrases for effective customer service over 700 ready-to-use phrases and scripts that really get results ent://SD_ILS/0/SD_ILS:1000625 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1017049">Click to View</a><br/>Format:&#160;Electronic Resources<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi : teori-uygulama-&ouml;l&ccedil;&uuml;m ent://SD_ILS/0/SD_ILS:713281 2026-09-27T11:55:53Z 2026-09-27T11:55:53Z by&#160;Demirel, Yavuz<br/><a href="https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628">https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628</a><br/>Format:&#160;Books<br/>