Search Results for Customer services.

Customer-centered telecommunications services marketing

2026-09-30T15:55:26Z

by Strouse, Karen G.
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Format: Electronic Resources

Dental hizmetlerde ilişkisel pazarlama ve algılanan hizmet kalitesinin müşteri sadakatine etkisinde algılanan fiyat adaletinin aracı rol = The effect of relationship marketing and perceived service quality on customer loyalty in dental services the mediating role of perceived price fairness

2026-09-30T15:55:26Z

by Tüfekçi, Zerrin, yazar.
Format: Books

Quality of experience engineering for customer added value services : from evaluation to monitoring

2026-09-30T15:55:26Z

by Mellouk, Abdelhamid, editor.
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Format: Electronic Resources

Bank 2.0 how customer behaviour and technology will change the future of financial services

2026-09-30T15:55:26Z

by King, Brett.
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Format: Electronic Resources

Services marketing : integrating customer focus across the firm

2026-09-30T15:55:26Z

by Zeithaml, Valarie A.
Format: Books

Measuring the customer satisfaction of services offered by a social security organization in Turkey and determining the efqm excellence level

2026-09-30T15:55:26Z

by şenyurt, Lale
Format: Books

Customer orientation in highly relational services: antecedents and consequences

2026-09-30T15:55:26Z

by Mediano, Javier Morales, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:13875468
Format: Books

Müşteri hizmetleri yönetimi

2026-09-30T15:55:26Z

by Brown, Andrew
Format: Books

Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice

2026-09-30T15:55:26Z

by Polese, Francesco, editor.
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Format: Electronic Resources

Powerful phrases for effective customer service over 700 ready-to-use phrases and scripts that really get results

2026-09-30T15:55:26Z

by Evenson, Renee, 1951-
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Format: Electronic Resources

High-tech, high-touch customer service inspire timeless loyalty in the demanding new world of social commerce

2026-09-30T15:55:26Z

by Solomon, Micah.
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Format: Electronic Resources

Innovation and quality improvement in service organizations

2026-09-30T15:55:26Z

by Chapman, R. L. (Ross L.)
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Format: Electronic Resources

Enhancing customer experience in the service industry : a global perspective

2026-09-30T15:55:26Z

by Altinay, Levent, editor.
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Format: Electronic Resources

What to say to a porcupine 20 humorous tales that get to the heart of great customer service

2026-09-30T15:55:26Z

by Gallagher, Richard S.
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Format: Electronic Resources

How to measure service quality & customer satisfaction : the informal field guide for tools and techniques

2026-09-30T15:55:26Z

by Chakrapani, Chuck
Format: Books

Satış sonrası müşteri hizmetleri, satış sonrası müşteri hizmetlerinin müşteri ve dağıtım kanalında yer alan işletmeler açısından değerlendirilmesi

2026-09-30T15:55:26Z

by Korkmaz, Sezer.
Format: Books

Service apres-vente et marketing

2026-09-30T15:55:26Z

by Ziller, Jacques
Format: Books

The simple truths of service : inspired by Johnny the bagger

2026-09-30T15:55:26Z

by Blanchard, Kenneth H., author.
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Format: Electronic Resources

Win the customer : 70 simple rules for sensational service

2026-09-30T15:55:26Z

by Martins, Flavio, author.
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Format: Electronic Resources

Customer obsessed : a whole company approach to delivering exceptional customer experiences

2026-09-30T15:55:26Z

by Berridge, Eric, author.
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Format: Electronic Resources

L'analisi dell'innovazione nei servizi professionali

2026-09-30T15:55:26Z

by Tomo, Andrea, author.
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Format: Electronic Resources

The experience : the 5 principles of Disney service and relationship excellence

2026-09-30T15:55:26Z

by Loeffler, Bruce, author.
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Format: Electronic Resources

What great service leaders know and do : creating breakthroughs in service firm

2026-09-30T15:55:26Z

by Heskett, James L., author.
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Format: Electronic Resources

Effective client management in professional services : how to build successful client relationships

2026-09-30T15:55:26Z

by Berkovi, Jack, author.
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Format: Electronic Resources

Organizational schizophrenia : impact on customer service quality

2026-09-30T15:55:26Z

by Gureja, Gopal K., author.
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Format: Electronic Resources

Service-ability create a customer centric culture and gain competitive advantage

2026-09-30T15:55:26Z

by Robson, Kevin.
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Format: Electronic Resources

Delivering knock your socks off service

2026-09-30T15:55:26Z

by Performance Associates, Inc.
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Format: Electronic Resources

Exceptional service, exceptional profit the secrets of building a five-star customer service organization

2026-09-30T15:55:26Z

by Inghilleri, Leonardo.
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Format: Electronic Resources

Customer service training 101 quick and easy techniques that get great results

2026-09-30T15:55:26Z

by Evenson, Renee, 1951-
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Format: Electronic Resources

And the clients went wild! how savvy professionals win all the business they want

2026-09-30T15:55:26Z

by Kuzmeski, Maribeth.
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Format: Electronic Resources

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits

2026-09-30T15:55:26Z

by Goodman, John A.
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Format: Electronic Resources

The constant customer keep them coming back again and again and again ...

2026-09-30T15:55:26Z

by Doane, Darryl S.
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Format: Electronic Resources

What's the secret? to providing a world-class customer experience

2026-09-30T15:55:26Z

by DiJulius, John R., 1964-
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Format: Electronic Resources

Excellence every day make the daily choice-- inspire your employees and amaze your customers

2026-09-30T15:55:26Z

by Arussy, Lior.
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Format: Electronic Resources

Award-winning customer service 101 ways to guarantee great performance

2026-09-30T15:55:26Z

by Evenson, Renee, 1951-
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Format: Electronic Resources

Creating value with customers

2026-09-30T15:55:26Z

by Randall, Robert M.
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Format: Electronic Resources

Branded customer service the new competitive edge

2026-09-30T15:55:26Z

by Barlow, Janelle, 1943-
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Format: Electronic Resources

Service innovation management

2026-09-30T15:55:26Z

by van Riel, Allard C. R.
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Format: Electronic Resources

Cultural perspectives on services marketing

2026-09-30T15:55:26Z

by La Roche, Michael.
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Format: Electronic Resources

Service quality an Emerald guide.

2026-09-30T15:55:26Z

by ProQuest (Firm)
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Format: Electronic Resources

50 activities for achieving excellent customer service

2026-09-30T15:55:26Z

by Doane, Darryl S.
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Format: Electronic Resources

Delivering knock your socks off service

2026-09-30T15:55:26Z

by Zemke, Ron.
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Format: Electronic Resources

Service design for business : a practical guide to optimizing the customer experience

2026-09-30T15:55:26Z

by Reason, Ben, 1972- author.
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Format: Electronic Resources

Buying and selling information : a guide for information professionals and salespeople to build mutual success

2026-09-30T15:55:26Z

by Gruenberg, Michael L., 1946- author.
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Format: Electronic Resources

People love you the real secret to delivering legendary customer service

2026-09-30T15:55:26Z

by Blount, Jeb.
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Format: Electronic Resources

Delighting your customers-- on a shoestring delivering excellent customer service without breaking the bank

2026-09-30T15:55:26Z

by Owton, Avril.
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Format: Electronic Resources

101 activities for delivering knock your socks off service

2026-09-30T15:55:26Z

by Thomas, Ann, 1951-
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Format: Electronic Resources

101 ways to build better relationships with your customers

2026-09-30T15:55:26Z

by Garber, Peter R.
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Format: Electronic Resources

New service paradigms AMA SERVSIG Conference 2003

2026-09-30T15:55:26Z

by Kandampully, Jay.
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Format: Electronic Resources

Managing knock your socks off service

2026-09-30T15:55:26Z

by Bell, Chip R.
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Format: Electronic Resources

The customer service survival kit what to say to defuse even the worst customer situations

2026-09-30T15:55:26Z

by Gallagher, Richard S.
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Format: Electronic Resources

Secret service hidden systems that deliver unforgettable customer service

2026-09-30T15:55:26Z

by DiJulius, John R., 1964-
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Format: Electronic Resources

@ your service how to attract new customers, increase sales, and grow your business using simple customer service techniques

2026-09-30T15:55:26Z

by Eliason, Frank, 1972-
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Format: Electronic Resources

The ultimate online customer service guide how to connect with your customers to sell more!

2026-09-30T15:55:26Z

by Collier, Marsha.
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Format: Electronic Resources

Managing knock your socks off service

2026-09-30T15:55:26Z

by Bell, Chip R.
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Format: Electronic Resources

Delivering knock your socks off service

2026-09-30T15:55:26Z

by Performance Associates, Inc.
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Format: Electronic Resources

Designing service processes to unlock value

2026-09-30T15:55:26Z

by Field, Joy M., author.
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Format: Electronic Resources

Service excellence : creating customer experiences that build relationships

2026-09-30T15:55:26Z

by Bolton, Ruth N. (Ruth Nancy), author.
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Format: Electronic Resources

Designing service processes to unlock value

2026-09-30T15:55:26Z

by Field, Joy M.
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Format: Electronic Resources

Open services innovation rethinking your business to grow and compete in a new era

2026-09-30T15:55:26Z

by Chesbrough, Henry William.
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Format: Electronic Resources

Value proposition design : how to create products and services customers want : get started with;

2026-09-30T15:55:26Z

by Osterwalder, Alex, author.
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Format: Electronic Resources

Superior customer value : strategies for winning and retaining customers

2026-09-30T15:55:26Z

by Weinstein, Art, author.
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Format: Electronic Resources

Practical insights on customer service an African perspective

2026-09-30T15:55:26Z

by Chinunda, Emmanuel Danstan.
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Format: Electronic Resources

QUIS 9

2026-09-30T15:55:26Z

by Gustafsson, Anders.
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Format: Electronic Resources

Perception of a difference the power in buying, marketing and selling customer care

2026-09-30T15:55:26Z

by Zimmerman, Wesley.
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Format: Electronic Resources

Supply chain performance and evaluation models

2026-09-30T15:55:26Z

by Estampe, Dominique, author.
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Format: Electronic Resources

Customer service management training 101 quick and easy techniques that get great results

2026-09-30T15:55:26Z

by Evenson, Renee, 1951-
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Format: Electronic Resources

Social network analysis in telecommunications

2026-09-30T15:55:26Z

by Reis Pinheiro, Carlos Andre, 1940-
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Format: Electronic Resources

Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research

2026-09-30T15:55:26Z

by Javalgi, Raj.
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Format: Electronic Resources

Wake up your call center how to be a better call center agent

2026-09-30T15:55:26Z

by D'Ausilio, Rosanne, 1941-
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Format: Electronic Resources

QUIS 9 symposium service excellence in management

2026-09-30T15:55:26Z

by Evardsson, Bo.
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Format: Electronic Resources

Managing quality customer service a practical guide for establishing a service operation

2026-09-30T15:55:26Z

by Martin, William B.
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Format: Electronic Resources

Total quality service : principles, practices, and implementation

2026-09-30T15:55:26Z

by Stamatis, D. H., 1947-.
Format: Books

Sales engagement : how the world's fastest growing companies are modernizing sales through humanization at scale

2026-09-30T15:55:26Z

by Medina, Manny, author.
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Format: Electronic Resources

You've been framed : how to reframe your wealth management business and renew client relationships

2026-09-30T15:55:26Z

by Sclafani, Ray, 1968- author.
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Format: Electronic Resources

Il sistema informativo dell'azienda nell'ambiente digitale

2026-09-30T15:55:26Z

by Candiotto, Roberto, author.
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Format: Electronic Resources

Service computing : concepts, methods, and technology

2026-09-30T15:55:26Z

by Wu, Zhaohui, author.
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Format: Electronic Resources

Build for change : revolutionizing customer engagement through continuous digital innovation

2026-09-30T15:55:26Z

by Trefler, Alan, author.
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Format: Electronic Resources

Clients first the two word miracle

2026-09-30T15:55:26Z

by Callaway, Joseph, 1943-
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Format: Electronic Resources

Dangerous customer service dangerously great customer service ... how to achieve it and maintain it

2026-09-30T15:55:26Z

by Davis, Phil.
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Format: Electronic Resources

America's service meltdown restoring service excellence in the age of the customer

2026-09-30T15:55:26Z

by Pupo, Raul.
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Format: Electronic Resources

Client service excellence : the 10 commandments

2026-09-30T15:55:26Z

by O'Sullivan, Larry, author.
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Format: Electronic Resources

Strategic customer management strategizing the sales organization

2026-09-30T15:55:26Z

by Piercy, Nigel.
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Format: Electronic Resources

Corporate and customer communications an Emerald guide.

2026-09-30T15:55:26Z

by ProQuest (Firm)
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Format: Electronic Resources

Service recovery and service continuity

2026-09-30T15:55:26Z

by Baron, Steve.
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Format: Electronic Resources

E-Service new directions in theory and practice

2026-09-30T15:55:26Z

by Rust, Roland T.
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Format: Electronic Resources

Customer service in health care : a grassroots approach to creating a culture of service excellence

2026-09-30T15:55:26Z

by Baird, Kristin, author.
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Format: Electronic Resources

Beyond customer service, revised

2026-09-30T15:55:26Z

by Gerson, Richard F.
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Format: Electronic Resources

Consumer services and economic development

2026-09-30T15:55:26Z

by Williams, Colin C., 1961-
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Be your customer's hero : real-world tips & techniques for the service front lines

2026-09-30T15:55:26Z

by Toporek, Adam , author.
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Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand

2026-09-30T15:55:26Z

by McDonald, Kelly.
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Focus first on service the voice and face of your utility.

2026-09-30T15:55:26Z

by American Water Works Association.
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Service innovation organizational responses to technological opportunities & market imperatives

2026-09-30T15:55:26Z

by Hull, Frank M.
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Format: Electronic Resources

Creating a Customer Service Mindset.

2026-09-30T15:55:26Z

by Scammell, Jaquie.
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A complaint is a gift recovering customer loyalty when things go wrong

2026-09-30T15:55:26Z

by Barlow, Janelle, 1943-
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Customer-Centricity : The New Path to Product Innovation and Profitability.

2026-09-30T15:55:26Z

by Giménez, Josep F. Valls.
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Surprise! : The secret to customer loyalty in the service sector

2026-09-30T15:55:26Z

by Magnini, Vincent P., author.
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Service mining : framework and application

2026-09-30T15:55:26Z

by Chang, Wei-Lun., author.
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Format: Electronic Resources

Satım konusu ayıplı malın tamir edilmesi

2026-09-30T15:55:26Z

by Arbek, Ömer, Dr., yazar.
Format: Books

Müşteri ilişkileri

2026-09-30T15:55:26Z

by Frances, Bee
Format: Books

Customer value and various connotations

2026-09-30T15:55:26Z

by Mishra, Abhishek, editor.
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Format: Electronic Resources

Seamless : a hero's journey of digital disruption, adaptation and human transformation

2026-09-30T15:55:26Z

by Sörman-Nilsson, Anders, author.
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Your customer rules! : delivering the Me2B experiences that today's customers demand

2026-09-30T15:55:26Z

by Price, Bill, 1950- author.
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Format: Electronic Resources

Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things

2026-09-30T15:55:26Z

by Weinman, Joe, 1958- author.
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Format: Electronic Resources

The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance

2026-09-30T15:55:26Z

by Mitchell, Dave, 1961-
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ITIL® and ISO/IEC 20000 : a practical handbook.

2026-09-30T15:55:26Z

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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior

2026-09-30T15:55:26Z

by Lowenstein, Michael W., 1942- author.
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Introduction to the ITIL service lifecycle.

2026-09-30T15:55:26Z

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Flip the funnel how to use existing customer to gain new ones

2026-09-30T15:55:26Z

by Jaffe, Joseph, 1970-
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Beyond the ultimate question : a systematic approach to improve customer loyalty

2026-09-30T15:55:26Z

by Hayes, Bob E., 1963- author.
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Marketing for rainmakers 52 rules of engagement to attract and retain customers for life

2026-09-30T15:55:26Z

by Fragasso, Philip M., 1950-
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Format: Electronic Resources

Managing the customer experience : a measurement-based approach

2026-09-30T15:55:26Z

by Wilburn, Morris, 1953- author.
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Format: Electronic Resources

Measuring customer satisfaction

2026-09-30T15:55:26Z

by Gerson, Richard F.
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Format: Electronic Resources

Reinventing the wheel the science of creating lifetime customers

2026-09-30T15:55:26Z

by Zane, Chris.
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Class acts service and inequality in luxury hotels

2026-09-30T15:55:26Z

by Sherman, Rachel, 1970-
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Format: Electronic Resources

Customer winback how to recapture lost customers and keep them loyal

2026-09-30T15:55:26Z

by Griffin, Jill.
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Format: Electronic Resources

Project stakeholder management

2026-09-30T15:55:26Z

by Eskerod, Pernille.
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Customer success : how innovative companies are reducing churn and growing recurring revenue

2026-09-30T15:55:26Z

by Mehta, Nick, 1977- author.
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Format: Electronic Resources

What's the future of business? changing the way businesses create experiences

2026-09-30T15:55:26Z

by Solis, Brian.
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Format: Electronic Resources

Banking services and the consumer a report

2026-09-30T15:55:26Z

by Consumer Focus (Great Britain)
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Format: Electronic Resources

Private banking building a culture of excellence

2026-09-30T15:55:26Z

by Collardi, Boris F. J.
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Customer care excellence how to create an effective customer focus

2026-09-30T15:55:26Z

by Cook, Sarah, 1955-
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Winning with customers a playbook for B2B

2026-09-30T15:55:26Z

by Pigues, D. Keith.
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Customer service training 101 quick and easy techniques that get great results

2026-09-30T15:55:26Z

by Evenson, Renee, 1951-
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The Nordstrom way to customer experience excellence : creating a values-driven service culture

2026-09-30T15:55:26Z

by Spector, Robert, 1947- author.
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Format: Electronic Resources

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation

2026-09-30T15:55:26Z

by Blunt, Carolyn.
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Wired and dangerous how your customers have changed and what to do about it

2026-09-30T15:55:26Z

by Bell, Chip R.
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Customer service in the information environment

2026-09-30T15:55:26Z

by St. Clair, Guy, 1940-
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Format: Electronic Resources

Tedarik zinciri yönetimi : strateji planlama ve operasyon

2026-09-30T15:55:26Z

by Chopra, Sunil
Format: Books

Hizmet pazarlama etkinliği ve kalite

2026-09-30T15:55:26Z

by Örs, Hüsniye
Format: Books

The innovator's dilemma : when new technologies cause great firms to fail.

2026-09-30T15:55:26Z

by Christensen, Clayton M.
Format: Books

Relationship marketing : successful strategies for the age of the customer

2026-09-30T15:55:26Z

by McKenna, Regis.
Format: Books

The librarian's nitty-gritty guide to content marketing

2026-09-30T15:55:26Z

by Solomon, Laura, 1967- author.
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Format: Electronic Resources

New routes to library success : 100+ ideas from outside the stacks

2026-09-30T15:55:26Z

by Doucett, Elisabeth, author.
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Customer experience 3.0 : high-profit strategies in the age of techno service

2026-09-30T15:55:26Z

by Goodman, John A., author.
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Service quality measurement issues and perspectives

2026-09-30T15:55:26Z

by Rodrigues, L. L. R.
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Supply chain management : strategy, planning, and operation

2026-09-30T15:55:26Z

by Chopra, Sunil
Format: Books

Design like Apple seven principles for creating insanely great products, services, and experiences

2026-09-30T15:55:26Z

by Edson, John, 1966-
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Format: Electronic Resources

The daily you how the new advertising industry is defining your identity and your worth

2026-09-30T15:55:26Z

by Turow, Joseph.
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Looking beyond the runway airlines innovating with best practices while facing realities

2026-09-30T15:55:26Z

by Taneja, Nawal K.
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Services management (including skill development)

2026-09-30T15:55:26Z

by Ramachandra, K.
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Format: Electronic Resources

Yeni altın standardı : efsanevi bir müşteri deneyimi yaratmak için 5 liderlik ilkesi

2026-09-30T15:55:26Z

by Michelli, Joseph A.
Format: Books

Sanal hizmetlerde hizmet kalitesi

2026-09-30T15:55:26Z

by Akın, Murat
Format: Books

Niche envy : marketing discrimination in the digital age

2026-09-30T15:55:26Z

by Turow, Joseph, author.
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Format: Electronic Resources

Understanding the construction client

2026-09-30T15:55:26Z

by Boyd, David.
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Format: Electronic Resources

The innovator's dilemma : the revolutionary book that will change the way you do business

2026-09-30T15:55:26Z

by Christensen, Clayton M.
Format: Books

Relationship marketing theory and practice

2026-09-30T15:55:26Z

by Buttle, Francis.
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Format: Electronic Resources

Performance indicators for water supply services

2026-09-30T15:55:26Z

by Alegre, Helena, author.
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Format: Electronic Resources

The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business

2026-09-30T15:55:26Z

by Scott, David Meerman, author.
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Summary and analysis of the innovator's dilemma : when new technologies cause great firms to fail based on the book by Clayton M. Christensen.

2026-09-30T15:55:26Z

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Above the line : how to create a company culture that engages employees, delights customers and delivers results

2026-09-30T15:55:26Z

by Henderson, Michael, author.
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Reshaping retail why technology is transforming the industry and how to win in the new consumer driven world

2026-09-30T15:55:26Z

by Niemeier, Stefan, 1973-
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Format: Electronic Resources

Phone clones authenticity work in the transnational service economy

2026-09-30T15:55:26Z

by Mirchandani, Kiran, 1968-
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Format: Electronic Resources

Luxury retail management how the world's top brands provide quality product and service support

2026-09-30T15:55:26Z

by Chevalier, Michel.
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Format: Electronic Resources

Emoti-coms : a marketing guide to communicating through emotions : from shouting to singing your message

2026-09-30T15:55:26Z

by Quattrocchi-Oubradous, Xavier.
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Format: Electronic Resources

Behavioural finance for private banking

2026-09-30T15:55:26Z

by Hens, Thorsten.
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Format: Electronic Resources

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

2026-09-30T15:55:26Z

by Allen, Danica R., 1959- author.
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Format: Electronic Resources

High tech, high touch library customer service through technology

2026-09-30T15:55:26Z

by Jurewicz, Lynn.
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Format: Electronic Resources

S1 Consumer Suite for z/OS installation guide

2026-09-30T15:55:26Z

by Karras, Vasilis.
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Talking about machines : an ethnography of a modern job

2026-09-30T15:55:26Z

by Orr, Julian E. (Julian Edgerton), 1945- author.
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Format: Electronic Resources

Müşteri ilişkileri yönetimi : teori-uygulama-ölçüm

2026-09-30T15:55:26Z

by Demirel, Yavuz
https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628
Format: Books

Start your own arts and crafts business retail, carts and kiosks, craft shows, street fairs

2026-09-30T15:55:26Z

by McDougall, J. S.
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Assessing financial access in Brazil

2026-09-30T15:55:26Z

by Kumar, Anjali.
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Relationship marketing in professional services a study of agency-client dynamics in the advertising sector

2026-09-30T15:55:26Z

by Halinen, Aino, 1961-
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The real-time contact center

2026-09-30T15:55:26Z

by Fluss, Donna.
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Startupland : how three guys risked everything to turn an idea into a global business

2026-09-30T15:55:26Z

by Svane, Mikkel, author.
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Key account management : strategies to leverage information, technology, and relationships to deliver value to large customers

2026-09-30T15:55:26Z

by Le Bon, Joël (College teacher), author.
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Service thinking : the seven principles to discover innovative opportunities

2026-09-30T15:55:26Z

by Hastings, Hunter., author.
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Demand-driven inventory optimization and replenishment : creating a more efficient supply chain

2026-09-30T15:55:26Z

by Davis, Robert A., 1947-
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Sustainable service

2026-09-30T15:55:26Z

by Ṿolfson, ʻAdi, 1971-, author.
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FairPay : adaptively win-win customer relationships

2026-09-30T15:55:26Z

by Reisman, Richard, author.
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Retail management

2026-09-30T15:55:26Z

by Nair, Suja R.
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Banking the poor measuring banking access in 54 economies.

2026-09-30T15:55:26Z

by World Bank.
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Information marketing

2026-09-30T15:55:26Z

by Rowley, J. E.
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Logistics operations and management concepts and models

2026-09-30T15:55:26Z

by Zanjirani Farahani, Reza.
ScienceDirect http://www.sciencedirect.com/science/book/9780123852021
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Microsoft access small business solutions state-of-the-art databases for sales, marketing, customer management, and more key business activities

2026-09-30T15:55:26Z

by Hennig, Teresa, 1958-
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eBay business the smart way maximize your profits on the Web's #1 auction site

2026-09-30T15:55:26Z

by Sinclair, Joseph T.
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Understanding the family business : exploring the differences between family and nonfamily businesses

2026-09-30T15:55:26Z

by Alderson, Keanon J., author.
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Against the profit motive : the salary revolution in American government, 1780-1940

2026-09-30T15:55:26Z

by Parrillo, Nicholas R.
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Remote Service Technology Perception and its Impact on Customer-Provider Relationships An Empirical Exploratory Study in a B-to-B-setting

2026-09-30T15:55:26Z

by Paluch, Stefanie.
http://dx.doi.org/10.1007/978-3-8349-6936-1
Format: Electronic Resources

Logistics operations and management : concepts and models

2026-09-30T15:55:26Z

by Zanjirani Farahani, Reza.
ScienceDirect http://www.sciencedirect.com/science/book/9780123852021
Format: Electronic Resources

Managing maintenance resources

2026-09-30T15:55:26Z

by Kelly, Anthony, M. Sc.
ScienceDirect http://www.sciencedirect.com/science/book/9780750669955
Format: Electronic Resources

Corporate portals

2026-09-30T15:55:26Z

by Gurugé, Anura.
ScienceDirect http://www.sciencedirect.com/science/book/9781555582807
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A Qualitative Exploratory Study: Use of Emotional Intelligence by Hotel Managers for a More Successful Leadership

2026-09-30T15:55:26Z

by Stojanovic, Robert, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786255
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Cloud Security Study

2026-09-30T15:55:26Z

by Rai, Ashish, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10823164
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Hybrid Value Creation

2026-09-30T15:55:26Z

by Velamuri, Vivek K. author.
http://dx.doi.org/10.1007/978-3-8349-3961-6
Format: Electronic Resources

IMS application developer's handbook

2026-09-30T15:55:26Z

by Olsson, Ulf.
ScienceDirect http://www.sciencedirect.com/science/book/9780123821928
Format: Electronic Resources

IMS application developer's handbook

2026-09-30T15:55:26Z

by Olsson, Ulf.
ScienceDirect http://www.sciencedirect.com/science/book/9780123821928
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Strategy, innovation, and change challenges for management

2026-09-30T15:55:26Z

by Murray, John A., Ph. D.
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Müşteri beklentilerine odaklı ürün ve hizmet tasarımının geliştirilmesine yönelik bir sistem önerisi

2026-09-30T15:55:26Z

by Temeloğlu, Münüre Hande
Tam metin Pdf (1 mb) http://lib.baskent.edu.tr/tezbaskent1/00258.pdf
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Agile manufacturing : the 21st century competitive strategy

2026-09-30T15:55:26Z

by Gunasekaran, A.
ScienceDirect https://www.sciencedirect.com/science/book/9780080435671
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The Adoption and Diffusion of the Air Taxi/Air Charter Travel Innovation

2026-09-30T15:55:26Z

by Leader, Joseph Paul, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10824416
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Strategies to Improve Business Performance with Information from Social Media

2026-09-30T15:55:26Z

by Taylor Chan, Tit Yee, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10837279
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What Makes Customers Cross-buy, Upgrade, or Reinstate Services

2026-09-30T15:55:26Z

by Kim, ShinHye, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786641
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Analyzing Factors Affecting Patient Satisfaction Using the Kano Model

2026-09-30T15:55:26Z

by Materla, Tejaswi, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10792216
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Feet to the fire : how to exemplify and create the accountability that creates great companies

2026-09-30T15:55:26Z

by Moore, Lorraine A., author.
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Profiting from services and solutions : what product-centric firms need to know

2026-09-30T15:55:26Z

by Zeithaml, Valarie A., author.
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LISS 2012 Proceedings of 2nd International Conference on Logistics, Informatics and Service Science

2026-09-30T15:55:26Z

by Zhang, Zhenji. editor.
http://dx.doi.org/10.1007/978-3-642-32054-5
Format: Electronic Resources

Innovation Management in Knowledge Intensive Business Services in China

2026-09-30T15:55:26Z

by Liu, Shunzhong. author.
http://dx.doi.org/10.1007/978-3-642-34676-7
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Elektronik tedarik zinciri yönetiminde zeki ajanların rolü

2026-09-30T15:55:26Z

by Ünal, Volkan
Tam Metin PDF (1.50 MB) http://lib.baskent.edu.tr/tezbaskent1/00386.pdf
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Broadband cable access networks : the HFC plant

2026-09-30T15:55:26Z

by Large, David, 1940-
ScienceDirect http://www.sciencedirect.com/science/book/9780123744012
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Fixed/mobile convergence and beyond : unbounded mobile communications

2026-09-30T15:55:26Z

by Watson, Richard.
ScienceDirect https://www.sciencedirect.com/science/book/9780750687591
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Project benefits management : linking your project to the business

2026-09-30T15:55:26Z

by Melton, Trish.
ScienceDirect http://www.sciencedirect.com/science/book/9780750684774 ScienceDirect - full text online http://www.sciencedirect.com/science/book/9780750684774
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System verification : proving the design solution satisfies the requirements

2026-09-30T15:55:26Z

by Grady, Jeffrey O.
ScienceDirect http://www.sciencedirect.com/science/book/9780123740144
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Performance of Industrial Development Bank of India: As the Apex Institution in Industrial Finance

2026-09-30T15:55:26Z

by Ahmad, Nisar, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832868
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How to cheat at managing windows server update services

2026-09-30T15:55:26Z

by Barber, Brian.
ScienceDirect https://www.sciencedirect.com/science/book/9781597490276
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Defending the brand aggressive strategies for protecting your brand in the online arena

2026-09-30T15:55:26Z

by Murray, Brian H., 1968-
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Practical telecommunications and wireless communications : for business and industry

2026-09-30T15:55:26Z

by Wright, Edwin (Engineer)
ScienceDirect http://www.sciencedirect.com/science/book/9780750662710
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Marka sadakatı yaratmak için kullanılan programların konaklama işletmelerinde uygulanması üzerine bir örnek

2026-09-30T15:55:26Z

by Ünal, Ali
Format: Books

Operational oceanography : the challenge for European co-operation : proceedings of the First International Conference on EuroGOOS, 7-11 October, 1996, the Hague, the Netherlands

2026-09-30T15:55:26Z

by International Conference on EuroGOOS (1st : 1996 : Hague, Netherlands)
Available from ScienceDirect. Online version available for university members only. This requires an institutional login off-campus. ScienceDirect http://www.sciencedirect.com/science/book/9780444828927 ScienceDirect http://www.sciencedirect.com/science/bookseries/04229894/62 ScienceDirect https://www.sciencedirect.com/science/book/9780444828927
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Three Essays in Bank Risk Management

2026-09-30T15:55:26Z

by Fairchild, Joseph, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10824006
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What Airbnb Reviews Can Tell Us? An Advanced Latent Aspect Rating Analysis Approach

2026-09-30T15:55:26Z

by Luo, Yi, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10789633
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New Directions in Service Failure Research

2026-09-30T15:55:26Z

by Karabas, Ismail, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10787905
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Serviceology for Smart Service System Selected papers of the 3rd International Conference of Serviceology

2026-09-30T15:55:26Z

by Sawatani, Yuriko. editor.
http://dx.doi.org/10.1007/978-4-431-56074-6
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The unified theory of profitability : 25 ways to accelerate growth through operational excellence

2026-09-30T15:55:26Z

by Miller, Andrew, 1973-, author.
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People, processes, services, and things : using services innovation to enable the Internet of everything

2026-09-30T15:55:26Z

by Dahir, Hazim., author.
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Achieving success in nonprofit organizations

2026-09-30T15:55:26Z

by Kloppenborg, Timothy J., 1953-, editor.
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The Changing Business Landscape of Romania Lessons for and from Transition Economies

2026-09-30T15:55:26Z

by Thomas, Andrew R. editor.
http://dx.doi.org/10.1007/978-1-4614-6865-3
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Quantitative Problem Solving Methods in the Airline Industry A Modeling Methodology Handbook

2026-09-30T15:55:26Z

by Barnhart, Cynthia.
http://dx.doi.org/10.1007/978-1-4614-1608-1
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Mersin serbest bölgesindeki yabancı işletmelerin ilişkisel pazarlama uygulamalarını etkileyen faktörler

2026-09-30T15:55:26Z

by Samanlı, Nükhet
Tam Metin PDF (1 MB) http://lib.baskent.edu.tr/tezbaskent/00302.pdf
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Java data mining : strategy, standard, and practice : a practical guide for architecture, design, and implementation

2026-09-30T15:55:26Z

by Hornick, Mark F.
ScienceDirect http://www.sciencedirect.com/science/book/9780123704528
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Value creation from e-business models

2026-09-30T15:55:26Z

by Currie, Wendy, 1960-
ScienceDirect http://www.sciencedirect.com/science/book/9780750661409
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Bretherick's Handbook of Reactive Chemical Hazards.

2026-09-30T15:55:26Z

by Bretherick, Leslie, editor
ScienceDirect http://www.sciencedirect.com/science/book/9780080500300
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Demand Side Management for Building Energy Efficiency Through Hybrid Daylighting System and Battery Energy Storage System

2026-09-30T15:55:26Z

by Li, Tonghui, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10813378
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Essays in Machine Learning, Social Networks and Marketing

2026-09-30T15:55:26Z

by Nathan, Alexandros, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822061
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Psychiatry and Neuroscience Update - Vol. II A Translational Approach

2026-09-30T15:55:26Z

by Gargiulo, Pascual Ángel. editor.
http://dx.doi.org/10.1007/978-3-319-53126-7
Format: Electronic Resources

Approaching Business Models from an Economic Perspective

2026-09-30T15:55:26Z

by Wei, Wei. author.
http://dx.doi.org/10.1007/978-3-642-31023-2
Format: Electronic Resources

Case Studies in Service Innovation

2026-09-30T15:55:26Z

by Macaulay, Linda A.
http://dx.doi.org/10.1007/978-1-4614-1972-3
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Master data management in practice achieving true customer MDM

2026-09-30T15:55:26Z

by Cervo, Dalton, 1967-
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Oracle 10g developing media rich applications

2026-09-30T15:55:26Z

by Guros, Larry.
ScienceDirect http://www.sciencedirect.com/science/book/9781555583316
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Modelling service quality measurement instruments by using neural networks

2026-09-30T15:55:26Z

by Meriç, Aşiyan
Format: Books

Perceived service quality in the air freight industry

2026-09-30T15:55:26Z

by Khan, Amin, author.
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10832259
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Optical Fiber Telecommunications V B : systems and networks

2026-09-30T15:55:26Z

by Kaminow, Ivan P., 1930-
ScienceDirect https://www.sciencedirect.com/science/book/9780123741721
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Optical Fiber Telecommunications V, A : components and subsystems

2026-09-30T15:55:26Z

by Kaminow, Ivan P., 1930-
ScienceDirect https://www.sciencedirect.com/science/book/9780123741714
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Key Element Guide ITIL Service Strategy.

2026-09-30T15:55:26Z

by , AXELOS.
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