Search Results for Satisfaction. - Narrowed by: Consumer satisfaction.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/en_US/default/default/qu$003dSatisfaction.$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ps$003d300?dt=list2026-04-04T23:36:46ZMeasuring customer satisfactionent://SD_ILS/0/SD_ILS:10689802026-04-04T23:36:46Z2026-04-04T23:36:46Zby Gerson, Richard F.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116928">Click to View</a><br/>Format: Electronic Resources<br/>The little book of big customer satisfaction measurementent://SD_ILS/0/SD_ILS:10099022026-04-04T23:36:46Z2026-04-04T23:36:46Zby Rao, Ajit, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1135650">Click to View</a><br/>Format: Electronic Resources<br/>Superior customer satisfaction and loyalty : engaging customers to drive performanceent://SD_ILS/0/SD_ILS:10553262026-04-04T23:36:46Z2026-04-04T23:36:46Zby Goldstein, Sheldon D., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002665">Click to View</a><br/>Format: Electronic Resources<br/>The joyless economy the psychology of human satisfactionent://SD_ILS/0/SD_ILS:9363532026-04-04T23:36:46Z2026-04-04T23:36:46Zby Scitovsky, Tibor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=272997">Click to View</a><br/>Format: Electronic Resources<br/>Customer satisfaction practical tools for building important relationshipsent://SD_ILS/0/SD_ILS:10690582026-04-04T23:36:46Z2026-04-04T23:36:46Zby Scott, Dru.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3117006">Click to View</a><br/>Format: Electronic Resources<br/>Integrating the packaging and product experience in food and beverages : a road-map to consumer satisfactionent://SD_ILS/0/SD_ILS:11102312026-04-04T23:36:46Z2026-04-04T23:36:46Zby Burgess, Peter, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4470720">Click to View</a><br/>Format: Electronic Resources<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:11412412026-04-04T23:36:46Z2026-04-04T23:36:46Zby Dew, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5486320">Click to View</a><br/>Format: Electronic Resources<br/>Customer value and various connotationsent://SD_ILS/0/SD_ILS:11432972026-04-04T23:36:46Z2026-04-04T23:36:46Zby Mishra, Abhishek, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5566677">Click to View</a><br/>Format: Electronic Resources<br/>Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalitätent://SD_ILS/0/SD_ILS:11204642026-04-04T23:36:46Z2026-04-04T23:36:46Zby Gerdes, Sina, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4741596">Click to View</a><br/>Format: Electronic Resources<br/>The lean product playbook : how to innovate with minimum viable products and rapid customer feedbackent://SD_ILS/0/SD_ILS:11031322026-04-04T23:36:46Z2026-04-04T23:36:46Zby Olsen, Dan, 1970- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040191">Click to View</a><br/>Format: Electronic Resources<br/>Build for change : revolutionizing customer engagement through continuous digital innovationent://SD_ILS/0/SD_ILS:10319872026-04-04T23:36:46Z2026-04-04T23:36:46Zby Trefler, Alan, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1693592">Click to View</a><br/>Format: Electronic Resources<br/>The UX five-second rules : guidelines for user experience design's simplest testing techniqueent://SD_ILS/0/SD_ILS:10292222026-04-04T23:36:46Z2026-04-04T23:36:46Zby Doncaster, Paul, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1659906">Click to View</a><br/>Format: Electronic Resources<br/>Tiny acts of rebellion 97 almost-legal ways to stick it to the manent://SD_ILS/0/SD_ILS:9659712026-04-04T23:36:46Z2026-04-04T23:36:46Zby Fulcher, Rich.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=554923">Click to View</a><br/>Format: Electronic Resources<br/>Managing the customer experience : a measurement-based approachent://SD_ILS/0/SD_ILS:10552232026-04-04T23:36:46Z2026-04-04T23:36:46Zby Wilburn, Morris, 1953- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002546">Click to View</a><br/>Format: Electronic Resources<br/>Improving tourism and hospitality servicesent://SD_ILS/0/SD_ILS:10559532026-04-04T23:36:46Z2026-04-04T23:36:46Zby Laws, Eric, 1945-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3004489">Click to View</a><br/>Format: Electronic Resources<br/>Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive resultsent://SD_ILS/0/SD_ILS:10196862026-04-04T23:36:46Z2026-04-04T23:36:46Zby Freed, Larry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1402445">Click to View</a><br/>Format: Electronic Resources<br/>Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputationent://SD_ILS/0/SD_ILS:10217322026-04-04T23:36:46Z2026-04-04T23:36:46Zby Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format: Electronic Resources<br/>Evangelist marketing what Apple, Amazon, and Netflix understand about their customers (that your company probably doesn't)ent://SD_ILS/0/SD_ILS:9896502026-04-04T23:36:46Z2026-04-04T23:36:46Zby Goldfayn, Alex L.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=844493">Click to View</a><br/>Format: Electronic Resources<br/>Müşteri ilişkileri yönetimi : teori-uygulama-ölçüment://SD_ILS/0/SD_ILS:7132812026-04-04T23:36:46Z2026-04-04T23:36:46Zby Demirel, Yavuz<br/><a href="https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628">https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628</a><br/>Format: Books<br/>Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinaryent://SD_ILS/0/SD_ILS:10128822026-04-04T23:36:46Z2026-04-04T23:36:46Zby Curtin, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1183297">Click to View</a><br/>Format: Electronic Resources<br/>User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computersent://SD_ILS/0/SD_ILS:10776212026-04-04T23:36:46Z2026-04-04T23:36:46Zby Corn, Joseph J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3318749">Click to View</a><br/>Format: Electronic Resources<br/>The simple truths of service : inspired by Johnny the baggerent://SD_ILS/0/SD_ILS:11414572026-04-04T23:36:46Z2026-04-04T23:36:46Zby Blanchard, Kenneth H., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5494865">Click to View</a><br/>Format: Electronic Resources<br/>Advances in hospitality and leisure.ent://SD_ILS/0/SD_ILS:11195462026-04-04T23:36:46Z2026-04-04T23:36:46Zby Chen, Joseph S., editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4717010">Click to View</a><br/>Format: Electronic Resources<br/>Sağlık hizmetlerinde müşteri memnuniyetient://SD_ILS/0/SD_ILS:885282026-04-04T23:36:46Z2026-04-04T23:36:46Zby Güllülü, Uğur.<br/>Format: Books<br/>Marketing : connecting with customersent://SD_ILS/0/SD_ILS:335972026-04-04T23:36:46Z2026-04-04T23:36:46Zby Harrell, Gilbert D<br/>Format: Books<br/>Win the customer : 70 simple rules for sensational serviceent://SD_ILS/0/SD_ILS:10507762026-04-04T23:36:46Z2026-04-04T23:36:46Zby Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format: Electronic Resources<br/>Your customer rules! : delivering the Me2B experiences that today's customers demandent://SD_ILS/0/SD_ILS:10408992026-04-04T23:36:46Z2026-04-04T23:36:46Zby Price, Bill, 1950- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1848228">Click to View</a><br/>Format: Electronic Resources<br/>E-commerce : les bonnes pratiques pour réussirent://SD_ILS/0/SD_ILS:10516582026-04-04T23:36:46Z2026-04-04T23:36:46Zby Jacob, Damien, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2086014">Click to View</a><br/>Format: Electronic Resources<br/>Exceptional service, exceptional profit the secrets of building a five-star customer service organizationent://SD_ILS/0/SD_ILS:9632252026-04-04T23:36:46Z2026-04-04T23:36:46Zby Inghilleri, Leonardo.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=515798">Click to View</a><br/>Format: Electronic Resources<br/>Operations rules delivering customer value through flexible operationsent://SD_ILS/0/SD_ILS:10817632026-04-04T23:36:46Z2026-04-04T23:36:46Zby Simchi-Levi, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3339161">Click to View</a><br/>Format: Electronic Resources<br/>Marketingziel Kundenbindung die Kundenkarte im Einzelhandelent://SD_ILS/0/SD_ILS:9690982026-04-04T23:36:46Z2026-04-04T23:36:46Zby Sielhorst, Thomas vor der.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=595853">Click to View</a><br/>Format: Electronic Resources<br/>Beyond the ultimate question : a systematic approach to improve customer loyaltyent://SD_ILS/0/SD_ILS:10552992026-04-04T23:36:46Z2026-04-04T23:36:46Zby Hayes, Bob E., 1963- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002634">Click to View</a><br/>Format: Electronic Resources<br/>What's the secret? to providing a world-class customer experienceent://SD_ILS/0/SD_ILS:9470722026-04-04T23:36:46Z2026-04-04T23:36:46Zby DiJulius, John R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=362045">Click to View</a><br/>Format: Electronic Resources<br/>How to win friends and influence profits the art of winning more business from your clientsent://SD_ILS/0/SD_ILS:10583072026-04-04T23:36:46Z2026-04-04T23:36:46Zby Kean, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3017184">Click to View</a><br/>Format: Electronic Resources<br/>Buying styles simple lessons for selling the way your customer buysent://SD_ILS/0/SD_ILS:9555942026-04-04T23:36:46Z2026-04-04T23:36:46Zby Wilkinson, Michael, 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452591">Click to View</a><br/>Format: Electronic Resources<br/>Secret service hidden systems that deliver unforgettable customer serviceent://SD_ILS/0/SD_ILS:9329112026-04-04T23:36:46Z2026-04-04T23:36:46Zby DiJulius, John R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243077">Click to View</a><br/>Format: Electronic Resources<br/>Winning with customers a playbook for B2Bent://SD_ILS/0/SD_ILS:9674472026-04-04T23:36:46Z2026-04-04T23:36:46Zby Pigues, D. Keith.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=573725">Click to View</a><br/>Format: Electronic Resources<br/>Now, build a great business! 7 ways to maximize your profits in any marketent://SD_ILS/0/SD_ILS:9705562026-04-04T23:36:46Z2026-04-04T23:36:46Zby Thompson, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=617425">Click to View</a><br/>Format: Electronic Resources<br/>Consumer boycotts effecting change through the marketplace and the mediaent://SD_ILS/0/SD_ILS:9254892026-04-04T23:36:46Z2026-04-04T23:36:46Zby Friedman, Monroe.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=170236">Click to View</a><br/>Format: Electronic Resources<br/>Customer behavior : a managerial perspectiveent://SD_ILS/0/SD_ILS:12167592026-04-04T23:36:46Z2026-04-04T23:36:46Zby Sheth, Jagdish N., author<br/>Format: Books<br/>Looking beyond the runway airlines innovating with best practices while facing realitiesent://SD_ILS/0/SD_ILS:9628252026-04-04T23:36:46Z2026-04-04T23:36:46Zby Taneja, Nawal K.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=513955">Click to View</a><br/>Format: Electronic Resources<br/>Excellence every day make the daily choice-- inspire your employees and amaze your customersent://SD_ILS/0/SD_ILS:9836882026-04-04T23:36:46Z2026-04-04T23:36:46Zby Arussy, Lior.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=775430">Click to View</a><br/>Format: Electronic Resources<br/>Customer-centered telecommunications services marketingent://SD_ILS/0/SD_ILS:9310532026-04-04T23:36:46Z2026-04-04T23:36:46Zby Strouse, Karen G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=227694">Click to View</a><br/>Format: Electronic Resources<br/>Building profit through building people making your workforce the strongest link in the value-profit chainent://SD_ILS/0/SD_ILS:9564022026-04-04T23:36:46Z2026-04-04T23:36:46Zby Carrig, Ken, 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=457216">Click to View</a><br/>Format: Electronic Resources<br/>