Arama Sonuçları - Daraltılmış: E-Kitap - English - 2016 - Customer services.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qf$003dITYPE$002509Materyal$002bT$0025C3$0025BCr$0025C3$0025BC$0025091$00253AEKITAP$002509E-Kitap$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026qf$003dPUBDATE$002509Yay$0025C4$0025B1n$002bY$0025C4$0025B1l$0025C4$0025B1$0025092016$0025092016$0026qf$003dSUBJECT$002509Konu$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300;jsessionid=213FBD34C610AF0ADC2A183D4FE03B63?2024-06-25T18:39:26ZService design for business : a practical guide to optimizing the customer experienceent://SD_ILS/0/SD_ILS:11049182024-06-25T18:39:26Z2024-06-25T18:39:26Zby Reason, Ben, 1972- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4305714">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer success : how innovative companies are reducing churn and growing recurring revenueent://SD_ILS/0/SD_ILS:11076892024-06-25T18:39:26Z2024-06-25T18:39:26Zby Mehta, Nick, 1977- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4406058">Click to View</a><br/>Format: Elektronik Kaynak<br/>You've been framed : how to reframe your wealth management business and renew client relationshipsent://SD_ILS/0/SD_ILS:11032052024-06-25T18:39:26Z2024-06-25T18:39:26Zby Sclafani, Ray, 1968- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040958">Click to View</a><br/>Format: Elektronik Kaynak<br/>Win the customer : 70 simple rules for sensational serviceent://SD_ILS/0/SD_ILS:10507762024-06-25T18:39:26Z2024-06-25T18:39:26Zby Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format: Elektronik Kaynak<br/>The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your businessent://SD_ILS/0/SD_ILS:11133012024-06-25T18:39:26Z2024-06-25T18:39:26Zby Scott, David Meerman, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4558099">Click to View</a><br/>Format: Elektronik Kaynak<br/>Sustainable serviceent://SD_ILS/0/SD_ILS:11136832024-06-25T18:39:26Z2024-06-25T18:39:26Zby Ṿolfson, ʻAdi, 1971-, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4571753">Click to View</a><br/>Format: Elektronik Kaynak<br/>Seamless : a hero's journey of digital disruption, adaptation and human transformationent://SD_ILS/0/SD_ILS:11225182024-06-25T18:39:26Z2024-06-25T18:39:26Zby Sörman-Nilsson, Anders, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4789966">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer obsessed : a whole company approach to delivering exceptional customer experiencesent://SD_ILS/0/SD_ILS:11182122024-06-25T18:39:26Z2024-06-25T18:39:26Zby Berridge, Eric, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4690011">Click to View</a><br/>Format: Elektronik Kaynak<br/>Summary and analysis of the innovator's dilemma : when new technologies cause great firms to fail based on the book by Clayton M. Christensen.ent://SD_ILS/0/SD_ILS:11213992024-06-25T18:39:26Z2024-06-25T18:39:26Z<a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4764788">Click to View</a><br/>Format: Elektronik Kaynak<br/>Service excellence : creating customer experiences that build relationshipsent://SD_ILS/0/SD_ILS:11106162024-06-25T18:39:26Z2024-06-25T18:39:26Zby Bolton, Ruth N. (Ruth Nancy), author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4508881">Click to View</a><br/>Format: Elektronik Kaynak<br/>