Arama Sonuçları - Daraltılmış: E-Kitap - Customer relations.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qf$003dITYPE$002509Materyal$002bT$0025C3$0025BCr$0025C3$0025BC$0025091$00253AEKITAP$002509E-Kitap$0026qf$003dSUBJECT$002509Konu$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2024-09-22T04:21:52ZRehumanize your business : how personal videos accelerate sales and improve customer experienceent://SD_ILS/0/SD_ILS:11458792024-09-22T04:21:52Z2024-09-22T04:21:52Zby Beute, Ethan, 1973- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5748895">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer experience innovation : how to get a lasting market edgeent://SD_ILS/0/SD_ILS:11412412024-09-22T04:21:52Z2024-09-22T04:21:52Zby Dew, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5486320">Click to View</a><br/>Format: Elektronik Kaynak<br/>Affected : emotionally engaging customers in the digital ageent://SD_ILS/0/SD_ILS:11380212024-09-22T04:21:52Z2024-09-22T04:21:52Zby Wrigley, Cara, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5398036">Click to View</a><br/>Format: Elektronik Kaynak<br/>Müşteri ilişkileri yönetimi : teori-uygulama-ölçüment://SD_ILS/0/SD_ILS:7132812024-09-22T04:21:52Z2024-09-22T04:21:52Zby Demirel, Yavuz<br/><a href="https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628">https://www.turcademy.com/tr/kitap/musteri-iliskileri-yonetimi-9789750241628</a><br/>Format: Kitap<br/>Service design for business : a practical guide to optimizing the customer experienceent://SD_ILS/0/SD_ILS:11049182024-09-22T04:21:52Z2024-09-22T04:21:52Zby Reason, Ben, 1972- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4305714">Click to View</a><br/>Format: Elektronik Kaynak<br/>Beyond advertising : creating value through all customer touchpointsent://SD_ILS/0/SD_ILS:11066582024-09-22T04:21:52Z2024-09-22T04:21:52Zby Wind, Yoram, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4389006">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer success : how innovative companies are reducing churn and growing recurring revenueent://SD_ILS/0/SD_ILS:11076892024-09-22T04:21:52Z2024-09-22T04:21:52Zby Mehta, Nick, 1977- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4406058">Click to View</a><br/>Format: Elektronik Kaynak<br/>Beyond the sales process : 12 proven strategies for a customer-driven worldent://SD_ILS/0/SD_ILS:11046722024-09-22T04:21:52Z2024-09-22T04:21:52Zby Andersen, Steve (Stephen S.), 1952- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4202076">Click to View</a><br/>Format: Elektronik Kaynak<br/>The art of client service : the classic guide, updated for today's marketers and advertisersent://SD_ILS/0/SD_ILS:11091912024-09-22T04:21:52Z2024-09-22T04:21:52Zby Solomon, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4454422">Click to View</a><br/>Format: Elektronik Kaynak<br/>The referral of a lifetime : never make a cold call again!ent://SD_ILS/0/SD_ILS:11104742024-09-22T04:21:52Z2024-09-22T04:21:52Zby Templeton, Timothy L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4504187">Click to View</a><br/>Format: Elektronik Kaynak<br/>Win the customer : 70 simple rules for sensational serviceent://SD_ILS/0/SD_ILS:10507762024-09-22T04:21:52Z2024-09-22T04:21:52Zby Martins, Flavio, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2073234">Click to View</a><br/>Format: Elektronik Kaynak<br/>Value creation : the definitive guide for business leadersent://SD_ILS/0/SD_ILS:11133942024-09-22T04:21:52Z2024-09-22T04:21:52Zby Mahajan, Gautam, 1946- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4562160">Click to View</a><br/>Format: Elektronik Kaynak<br/>Advanced database marketing : innovative methodologies and applications for managing customer relationshipsent://SD_ILS/0/SD_ILS:11336702024-09-22T04:21:52Z2024-09-22T04:21:52Zby Coussement, Kristof, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5207967">Click to View</a><br/>Format: Elektronik Kaynak<br/>Lean customer engagementent://SD_ILS/0/SD_ILS:11156302024-09-22T04:21:52Z2024-09-22T04:21:52Zby Niyogi, Shil, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4659142">Click to View</a><br/>Format: Elektronik Kaynak<br/>The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platformsent://SD_ILS/0/SD_ILS:10427862024-09-22T04:21:52Z2024-09-22T04:21:52Zby Dempster, Craig, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895341">Click to View</a><br/>Format: Elektronik Kaynak<br/>The experience : the 5 principles of Disney service and relationship excellenceent://SD_ILS/0/SD_ILS:10431352024-09-22T04:21:52Z2024-09-22T04:21:52Zby Loeffler, Bruce, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895949">Click to View</a><br/>Format: Elektronik Kaynak<br/>Le marketing scientifique. 1, L'étude de la relation client : à l'usage des managersent://SD_ILS/0/SD_ILS:10516772024-09-22T04:21:52Z2024-09-22T04:21:52Zby Angot, Jacques, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2086228">Click to View</a><br/>Format: Elektronik Kaynak<br/>Behavioral marketing : delivering personalized experiences at scaleent://SD_ILS/0/SD_ILS:10535392024-09-22T04:21:52Z2024-09-22T04:21:52Zby Walters, Dave, 1968- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2131001">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer-centric marketing : building relationships and creating advocates in the age of the consumerent://SD_ILS/0/SD_ILS:10490332024-09-22T04:21:52Z2024-09-22T04:21:52Zby Cundari, Aldo, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2038588">Click to View</a><br/>Format: Elektronik Kaynak<br/>A multidisciplinary approach to service encountersent://SD_ILS/0/SD_ILS:10496302024-09-22T04:21:52Z2024-09-22T04:21:52Zby De la O Hernandez-Lopez, Maria, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051378">Click to View</a><br/>Format: Elektronik Kaynak<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:10505182024-09-22T04:21:52Z2024-09-22T04:21:52Zby VanDuinkerken, Wyoma, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2068951">Click to View</a><br/>Format: Elektronik Kaynak<br/>Oversubscribed : how to get people lining up to do business with youent://SD_ILS/0/SD_ILS:10458342024-09-22T04:21:52Z2024-09-22T04:21:52Zby Priestley, Daniel, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1964048">Click to View</a><br/>Format: Elektronik Kaynak<br/>Evergreen : cultivate the enduring customer loyalty that keeps your business thrivingent://SD_ILS/0/SD_ILS:10326822024-09-22T04:21:52Z2024-09-22T04:21:52Zby Fleming, Noah, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1707776">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer's new voice : extreme relevancy and experience through volunteered customer informationent://SD_ILS/0/SD_ILS:10373632024-09-22T04:21:52Z2024-09-22T04:21:52Zby McKean, John, 1956- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1781843">Click to View</a><br/>Format: Elektronik Kaynak<br/>Surprise! : The secret to customer loyalty in the service sectorent://SD_ILS/0/SD_ILS:10396062024-09-22T04:21:52Z2024-09-22T04:21:52Zby Magnini, Vincent P., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1812333">Click to View</a><br/>Format: Elektronik Kaynak<br/>Igniting customer connections : fire up your company's growth by multiplying customer experience & engagementent://SD_ILS/0/SD_ILS:10396712024-09-22T04:21:52Z2024-09-22T04:21:52Zby Frawley, Andrew, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1813351">Click to View</a><br/>Format: Elektronik Kaynak<br/>Your customer rules! : delivering the Me2B experiences that today's customers demandent://SD_ILS/0/SD_ILS:10408992024-09-22T04:21:52Z2024-09-22T04:21:52Zby Price, Bill, 1950- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1848228">Click to View</a><br/>Format: Elektronik Kaynak<br/>CRM : la gestion de la relation clientent://SD_ILS/0/SD_ILS:11406872024-09-22T04:21:52Z2024-09-22T04:21:52Zby Delers, Antoine, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5455753">Click to View</a><br/>Format: Elektronik Kaynak<br/>Motivierende vergütungssysteme im vertrieb : leistung und erfolg als Bemessungsgrundlagen?ent://SD_ILS/0/SD_ILS:10432132024-09-22T04:21:52Z2024-09-22T04:21:52Zby Schirch, Kai-Uwe, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1896467">Click to View</a><br/>Format: Elektronik Kaynak<br/>How contemporary publishers reach out to their customers : transition from B2B to B2C marketing in the publishing industryent://SD_ILS/0/SD_ILS:10432512024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sutton, Kim Maya, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1897053">Click to View</a><br/>Format: Elektronik Kaynak<br/>Analytics and dynamic customer strategy : big profits from big dataent://SD_ILS/0/SD_ILS:10331042024-09-22T04:21:52Z2024-09-22T04:21:52Zby Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1715408">Click to View</a><br/>Format: Elektronik Kaynak<br/>The retargeting playbook : how to turn web-window shoppers into customersent://SD_ILS/0/SD_ILS:10282952024-09-22T04:21:52Z2024-09-22T04:21:52Zby Berke, Adam, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1645616">Click to View</a><br/>Format: Elektronik Kaynak<br/>The accidental marketer : power tools for people who find themselves in marketing rolesent://SD_ILS/0/SD_ILS:10282752024-09-22T04:21:52Z2024-09-22T04:21:52Zby Spitale, Tom, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1645265">Click to View</a><br/>Format: Elektronik Kaynak<br/>Handbook of strategic account management : a comprehensive resourceent://SD_ILS/0/SD_ILS:10288672024-09-22T04:21:52Z2024-09-22T04:21:52Zby Woodburn, Diana, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1655930">Click to View</a><br/>Format: Elektronik Kaynak<br/>The co-creation paradigment://SD_ILS/0/SD_ILS:10290432024-09-22T04:21:52Z2024-09-22T04:21:52Zby Ramaswamy, Venkatram, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1656998">Click to View</a><br/>Format: Elektronik Kaynak<br/>Connect : how to use data and digital marketing to create lifetime customersent://SD_ILS/0/SD_ILS:10372702024-09-22T04:21:52Z2024-09-22T04:21:52Zby Petersen, Lars Birkholm, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1780447">Click to View</a><br/>Format: Elektronik Kaynak<br/>Unselling : the new customer experienceent://SD_ILS/0/SD_ILS:10378262024-09-22T04:21:52Z2024-09-22T04:21:52Zby Stratten, Scott, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1789986">Click to View</a><br/>Format: Elektronik Kaynak<br/>True alignment : linking company culture with customer needs for extraordinary resultsent://SD_ILS/0/SD_ILS:10167582024-09-22T04:21:52Z2024-09-22T04:21:52Zby Papke, Edgar.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1319170">Click to View</a><br/>Format: Elektronik Kaynak<br/>Romancing the brand : how brands create strong, intimate relationships with customersent://SD_ILS/0/SD_ILS:10249992024-09-22T04:21:52Z2024-09-22T04:21:52Zby Halloran, Tim, 1969-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1586582">Click to View</a><br/>Format: Elektronik Kaynak<br/>Power relationships : 26 irrefutable laws for building extraordinary relationshipsent://SD_ILS/0/SD_ILS:10245742024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sobel, Andrew, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582384">Click to View</a><br/>Format: Elektronik Kaynak<br/>Nonstop sales boom : powerful strategies to drive consistent sales growth year after yearent://SD_ILS/0/SD_ILS:10255782024-09-22T04:21:52Z2024-09-22T04:21:52Zby Francis, Colleen, 1970- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596419">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer experience 3.0 : high-profit strategies in the age of techno serviceent://SD_ILS/0/SD_ILS:10255802024-09-22T04:21:52Z2024-09-22T04:21:52Zby Goodman, John A., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596421">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applicationsent://SD_ILS/0/SD_ILS:10256032024-09-22T04:21:52Z2024-09-22T04:21:52Zby Lowenstein, Michael W., 1942-, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1596823">Click to View</a><br/>Format: Elektronik Kaynak<br/>Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagementent://SD_ILS/0/SD_ILS:10218872024-09-22T04:21:52Z2024-09-22T04:21:52Zby Capelle, Ronald G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1517405">Click to View</a><br/>Format: Elektronik Kaynak<br/>Creating lasting value : how to lead, manage and market your stakeholder valueent://SD_ILS/0/SD_ILS:10231622024-09-22T04:21:52Z2024-09-22T04:21:52Zby Geelhoed, Jeroen.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1565358">Click to View</a><br/>Format: Elektronik Kaynak<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:10232862024-09-22T04:21:52Z2024-09-22T04:21:52Zby Mitchell, Dave, 1961-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1568422">Click to View</a><br/>Format: Elektronik Kaynak<br/>The small business' guide to social CRM : build customer relationships that will accelerate your businessent://SD_ILS/0/SD_ILS:11269042024-09-22T04:21:52Z2024-09-22T04:21:52Zby Jamieson, Craig M., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4872216">Click to View</a><br/>Format: Elektronik Kaynak<br/>Anticipate know what your customers want before they doent://SD_ILS/0/SD_ILS:9966622024-09-22T04:21:52Z2024-09-22T04:21:52Zby Thomas, Bill, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947568">Click to View</a><br/>Format: Elektronik Kaynak<br/>What's the future of business? changing the way businesses create experiencesent://SD_ILS/0/SD_ILS:9966752024-09-22T04:21:52Z2024-09-22T04:21:52Zby Solis, Brian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947650">Click to View</a><br/>Format: Elektronik Kaynak<br/>Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understandent://SD_ILS/0/SD_ILS:9966822024-09-22T04:21:52Z2024-09-22T04:21:52Zby McDonald, Kelly.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=947658">Click to View</a><br/>Format: Elektronik Kaynak<br/>The customer service survival kit what to say to defuse even the worst customer situationsent://SD_ILS/0/SD_ILS:10088402024-09-22T04:21:52Z2024-09-22T04:21:52Zby Gallagher, Richard S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1128244">Click to View</a><br/>Format: Elektronik Kaynak<br/>Organizational schizophrenia : impact on customer service qualityent://SD_ILS/0/SD_ILS:10099042024-09-22T04:21:52Z2024-09-22T04:21:52Zby Gureja, Gopal K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1135652">Click to View</a><br/>Format: Elektronik Kaynak<br/>Conversations that sell collaborate with buyers and make every conversation countent://SD_ILS/0/SD_ILS:10110342024-09-22T04:21:52Z2024-09-22T04:21:52Zby Bleeke, Nancy Noel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1153978">Click to View</a><br/>Format: Elektronik Kaynak<br/>Going social excite customers, generate buzz, and energize your brand with the power of social mediaent://SD_ILS/0/SD_ILS:10025072024-09-22T04:21:52Z2024-09-22T04:21:52Zby Goldman, Jeremy.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1043644">Click to View</a><br/>Format: Elektronik Kaynak<br/>Conflict management for managers resolving workplace, client, and policy disputesent://SD_ILS/0/SD_ILS:10060832024-09-22T04:21:52Z2024-09-22T04:21:52Zby Raines, Susan S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1104491">Click to View</a><br/>Format: Elektronik Kaynak<br/>People love you the real secret to delivering legendary customer serviceent://SD_ILS/0/SD_ILS:10076882024-09-22T04:21:52Z2024-09-22T04:21:52Zby Blount, Jeb.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1115561">Click to View</a><br/>Format: Elektronik Kaynak<br/>Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:10126062024-09-22T04:21:52Z2024-09-22T04:21:52Zby Grandey, Alicia.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1181049">Click to View</a><br/>Format: Elektronik Kaynak<br/>Contemporary selling building relationships, creating valueent://SD_ILS/0/SD_ILS:10176652024-09-22T04:21:52Z2024-09-22T04:21:52Zby Johnston, Mark W.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1344558">Click to View</a><br/>Format: Elektronik Kaynak<br/>Neuro-sell : how neuroscience can power your sales successent://SD_ILS/0/SD_ILS:10214042024-09-22T04:21:52Z2024-09-22T04:21:52Zby Hazeldine, Simon.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1480863">Click to View</a><br/>Format: Elektronik Kaynak<br/>Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problement://SD_ILS/0/SD_ILS:10219792024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sarkodie-Mensah, Kwasi.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1521067">Click to View</a><br/>Format: Elektronik Kaynak<br/>Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilizationent://SD_ILS/0/SD_ILS:10235612024-09-22T04:21:52Z2024-09-22T04:21:52Zby Loshin, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1573354">Click to View</a><br/>Format: Elektronik Kaynak<br/>Maximize your social : one-stop guide to building a social media strategy for marketing and business successent://SD_ILS/0/SD_ILS:10190122024-09-22T04:21:52Z2024-09-22T04:21:52Zby Schaffer, Neal.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1381806">Click to View</a><br/>Format: Elektronik Kaynak<br/>The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behaviorent://SD_ILS/0/SD_ILS:10553292024-09-22T04:21:52Z2024-09-22T04:21:52Zby Lowenstein, Michael W., 1942- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002669">Click to View</a><br/>Format: Elektronik Kaynak<br/>Face2Face using Facebook, Twitter, and other social media tools to create great customer connectionsent://SD_ILS/0/SD_ILS:9993702024-09-22T04:21:52Z2024-09-22T04:21:52Zby King, David Lee, 1966-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=983057">Click to View</a><br/>Format: Elektronik Kaynak<br/>Powerful phrases for effective customer service over 700 ready-to-use phrases and scripts that really get resultsent://SD_ILS/0/SD_ILS:10006252024-09-22T04:21:52Z2024-09-22T04:21:52Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1017049">Click to View</a><br/>Format: Elektronik Kaynak<br/>Soul trader putting the heart back into your businessent://SD_ILS/0/SD_ILS:10015512024-09-22T04:21:52Z2024-09-22T04:21:52Zby Ogunlaru, Rasheed, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1030944">Click to View</a><br/>Format: Elektronik Kaynak<br/>The market-driven supply chain a revolutionary model for sales and operations planning in the new on-demand economyent://SD_ILS/0/SD_ILS:10015772024-09-22T04:21:52Z2024-09-22T04:21:52Zby Burrows, Robert P. (Robert Penn)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1031930">Click to View</a><br/>Format: Elektronik Kaynak<br/>Consumer-brand relationships insights for theory and practiceent://SD_ILS/0/SD_ILS:9973982024-09-22T04:21:52Z2024-09-22T04:21:52Zby Fournier, Susan.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=956891">Click to View</a><br/>Format: Elektronik Kaynak<br/>Delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:9840402024-09-22T04:21:52Z2024-09-22T04:21:52Zby Performance Associates, Inc.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=782024">Click to View</a><br/>Format: Elektronik Kaynak<br/>The financial services marketing handbook tactics and techniques that produce resultsent://SD_ILS/0/SD_ILS:9865012024-09-22T04:21:52Z2024-09-22T04:21:52Zby Ehrlich, Evelyn, 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=817986">Click to View</a><br/>Format: Elektronik Kaynak<br/>The social media MBA your competitive edge in social media strategy development and deliveryent://SD_ILS/0/SD_ILS:9866932024-09-22T04:21:52Z2024-09-22T04:21:52Zby Holloman, Christer.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=818574">Click to View</a><br/>Format: Elektronik Kaynak<br/>@ your service how to attract new customers, increase sales, and grow your business using simple customer service techniquesent://SD_ILS/0/SD_ILS:9871492024-09-22T04:21:52Z2024-09-22T04:21:52Zby Eliason, Frank, 1972-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=822000">Click to View</a><br/>Format: Elektronik Kaynak<br/>Brand together how co-creation generates innovation and re-energizes brandsent://SD_ILS/0/SD_ILS:9888052024-09-22T04:21:52Z2024-09-22T04:21:52Zby Ind, Nicholas.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=838130">Click to View</a><br/>Format: Elektronik Kaynak<br/>The conversation company boost your business through culture, people and social mediaent://SD_ILS/0/SD_ILS:9888112024-09-22T04:21:52Z2024-09-22T04:21:52Zby Van Belleghem, Steven.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=838149">Click to View</a><br/>Format: Elektronik Kaynak<br/>The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you doent://SD_ILS/0/SD_ILS:9919232024-09-22T04:21:52Z2024-09-22T04:21:52Zby Stratten, Scott.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=875840">Click to View</a><br/>Format: Elektronik Kaynak<br/>HR at your service lessons from benchmark service organizationsent://SD_ILS/0/SD_ILS:9920142024-09-22T04:21:52Z2024-09-22T04:21:52Zby Latham, Gary P.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=876700">Click to View</a><br/>Format: Elektronik Kaynak<br/>The conversation manager the power of the modern consumer, the end of the traditional advertiserent://SD_ILS/0/SD_ILS:9925512024-09-22T04:21:52Z2024-09-22T04:21:52Zby Van Belleghem, Steven.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=884839">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationsent://SD_ILS/0/SD_ILS:10591422024-09-22T04:21:52Z2024-09-22T04:21:52Zby Farkas, Victoria J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3018695">Click to View</a><br/>Format: Elektronik Kaynak<br/>Selling to the new elite discover the secret to winning over your wealthiest prospectsent://SD_ILS/0/SD_ILS:9756102024-09-22T04:21:52Z2024-09-22T04:21:52Zby Taylor, Jim, 1947-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=678719">Click to View</a><br/>Format: Elektronik Kaynak<br/>Wired and dangerous how your customers have changed and what to do about itent://SD_ILS/0/SD_ILS:9783832024-09-22T04:21:52Z2024-09-22T04:21:52Zby Bell, Chip R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=693925">Click to View</a><br/>Format: Elektronik Kaynak<br/>The new relationship marketing : how to build a large, loyal, profitable network using the social Webent://SD_ILS/0/SD_ILS:9785812024-09-22T04:21:52Z2024-09-22T04:21:52Zby Smith, Mari, 1966- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=697738">Click to View</a><br/>Format: Elektronik Kaynak<br/>You can't lead with your feet on the desk building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:9787752024-09-22T04:21:52Z2024-09-22T04:21:52Zby Fuller, Edwin D., 1945-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=699447">Click to View</a><br/>Format: Elektronik Kaynak<br/>Stakeholders matter a new paradigm for strategy in societyent://SD_ILS/0/SD_ILS:9859432024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sachs, Sybille.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=807135">Click to View</a><br/>Format: Elektronik Kaynak<br/>Slow down, sell faster! understand your customer's buying process and maximize your salesent://SD_ILS/0/SD_ILS:9729672024-09-22T04:21:52Z2024-09-22T04:21:52Zby Davis, Kevin.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=647607">Click to View</a><br/>Format: Elektronik Kaynak<br/>Reinventing the wheel the science of creating lifetime customersent://SD_ILS/0/SD_ILS:9740662024-09-22T04:21:52Z2024-09-22T04:21:52Zby Zane, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=665880">Click to View</a><br/>Format: Elektronik Kaynak<br/>Superior customer satisfaction and loyalty : engaging customers to drive performanceent://SD_ILS/0/SD_ILS:10553262024-09-22T04:21:52Z2024-09-22T04:21:52Zby Goldstein, Sheldon D., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002665">Click to View</a><br/>Format: Elektronik Kaynak<br/>The power of loyalty 10 essential steps to build a successful customer loyalty strategyent://SD_ILS/0/SD_ILS:9757052024-09-22T04:21:52Z2024-09-22T04:21:52Zby Brooks, Roger L.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=679775">Click to View</a><br/>Format: Elektronik Kaynak<br/>Guerrilla social media marketing 100+ weapons to grow your online influence, attract customers, and drive profitsent://SD_ILS/0/SD_ILS:9766942024-09-22T04:21:52Z2024-09-22T04:21:52Zby Levinson, Jay Conrad.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=684236">Click to View</a><br/>Format: Elektronik Kaynak<br/>Flip the funnel how to use existing customer to gain new onesent://SD_ILS/0/SD_ILS:9613402024-09-22T04:21:52Z2024-09-22T04:21:52Zby Jaffe, Joseph, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484877">Click to View</a><br/>Format: Elektronik Kaynak<br/>The experience effect engage your customers with a consistent and memorable brand experienceent://SD_ILS/0/SD_ILS:9635722024-09-22T04:21:52Z2024-09-22T04:21:52Zby Joseph, Jim, 1963-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=533013">Click to View</a><br/>Format: Elektronik Kaynak<br/>People buy you the real secret to what matters most in businessent://SD_ILS/0/SD_ILS:9648592024-09-22T04:21:52Z2024-09-22T04:21:52Zby Blount, Jeb.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=537324">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer service training 101 quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:9705532024-09-22T04:21:52Z2024-09-22T04:21:52Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=617420">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer care excellence how to create an effective customer focusent://SD_ILS/0/SD_ILS:9708802024-09-22T04:21:52Z2024-09-22T04:21:52Zby Cook, Sarah, 1955-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=620716">Click to View</a><br/>Format: Elektronik Kaynak<br/>Getting naked a business fable about shedding the three fears that sabotage client loyaltyent://SD_ILS/0/SD_ILS:9606962024-09-22T04:21:52Z2024-09-22T04:21:52Zby Lencioni, Patrick, 1965-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=479897">Click to View</a><br/>Format: Elektronik Kaynak<br/>Handbook of brand relationshipsent://SD_ILS/0/SD_ILS:10433972024-09-22T04:21:52Z2024-09-22T04:21:52Zby MacInnis, Deborah J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1900131">Click to View</a><br/>Format: Elektronik Kaynak<br/>Trust, globalisation and market expansionent://SD_ILS/0/SD_ILS:10598702024-09-22T04:21:52Z2024-09-22T04:21:52Zby Aurifeille, Jacques-Marie.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3019766">Click to View</a><br/>Format: Elektronik Kaynak<br/>Marketingziel Kundenbindung die Kundenkarte im Einzelhandelent://SD_ILS/0/SD_ILS:9690982024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sielhorst, Thomas vor der.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=595853">Click to View</a><br/>Format: Elektronik Kaynak<br/>How to win friends and influence profits the art of winning more business from your clientsent://SD_ILS/0/SD_ILS:10583072024-09-22T04:21:52Z2024-09-22T04:21:52Zby Kean, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3017184">Click to View</a><br/>Format: Elektronik Kaynak<br/>CRM in real time empowering customer relationshipsent://SD_ILS/0/SD_ILS:9861072024-09-22T04:21:52Z2024-09-22T04:21:52Zby Goldenberg, Barton J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=809599">Click to View</a><br/>Format: Elektronik Kaynak<br/>The supernova advisor crossing the invisible bridge to exceptional client service and consistent growthent://SD_ILS/0/SD_ILS:9443552024-09-22T04:21:52Z2024-09-22T04:21:52Zby Knapp, Rob, 1946-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=331503">Click to View</a><br/>Format: Elektronik Kaynak<br/>Rules to break and laws to follow how your business can beat the crisis of short-termisment://SD_ILS/0/SD_ILS:9444022024-09-22T04:21:52Z2024-09-22T04:21:52Zby Peppers, Don.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=331661">Click to View</a><br/>Format: Elektronik Kaynak<br/>Marketing for rainmakers 52 rules of engagement to attract and retain customers for lifeent://SD_ILS/0/SD_ILS:9465402024-09-22T04:21:52Z2024-09-22T04:21:52Zby Fragasso, Philip M., 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=353303">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing the customer experience : a measurement-based approachent://SD_ILS/0/SD_ILS:10552232024-09-22T04:21:52Z2024-09-22T04:21:52Zby Wilburn, Morris, 1953- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002546">Click to View</a><br/>Format: Elektronik Kaynak<br/>Award-winning customer service 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:10546872024-09-22T04:21:52Z2024-09-22T04:21:52Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001848">Click to View</a><br/>Format: Elektronik Kaynak<br/>101 ways to build better relationships with your customersent://SD_ILS/0/SD_ILS:9436932024-09-22T04:21:52Z2024-09-22T04:21:52Zby Garber, Peter R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=322360">Click to View</a><br/>Format: Elektronik Kaynak<br/>Sales therapy? effective selling for the small business ownerent://SD_ILS/0/SD_ILS:9439662024-09-22T04:21:52Z2024-09-22T04:21:52Zby Leboff, Grant.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=326427">Click to View</a><br/>Format: Elektronik Kaynak<br/>Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnershipent://SD_ILS/0/SD_ILS:9450462024-09-22T04:21:52Z2024-09-22T04:21:52Zby Jaffe, Joseph, 1970-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=335710">Click to View</a><br/>Format: Elektronik Kaynak<br/>Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyaltyent://SD_ILS/0/SD_ILS:9503432024-09-22T04:21:52Z2024-09-22T04:21:52Zby Güngör, Hüseyin.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=420066">Click to View</a><br/>Format: Elektronik Kaynak<br/>User-centered design stories : real-world UCD case filesent://SD_ILS/0/SD_ILS:11870152024-09-22T04:21:52Z2024-09-22T04:21:52Zby Righi, Carol, editor.<br/>ScienceDirect <a href="https://www.sciencedirect.com/science/book/9780123706089">https://www.sciencedirect.com/science/book/9780123706089</a><br/>Format: Elektronik Kaynak<br/>Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrigeent://SD_ILS/0/SD_ILS:10552142024-09-22T04:21:52Z2024-09-22T04:21:52Zby Schutta, James T., 1944- author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3002534">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer loyalty, retention, and customer relationship managementent://SD_ILS/0/SD_ILS:9380002024-09-22T04:21:52Z2024-09-22T04:21:52Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=285518">Click to View</a><br/>Format: Elektronik Kaynak<br/>Handbook of CRM achieving excellence in customer managementent://SD_ILS/0/SD_ILS:9339762024-09-22T04:21:52Z2024-09-22T04:21:52Zby Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=255230">Click to View</a><br/>Format: Elektronik Kaynak<br/>Up close and personal? customer relationship marketing at workent://SD_ILS/0/SD_ILS:9352802024-09-22T04:21:52Z2024-09-22T04:21:52Zby Gamble, Paul.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=268893">Click to View</a><br/>Format: Elektronik Kaynak<br/>Involving customers in new service developmentent://SD_ILS/0/SD_ILS:10149952024-09-22T04:21:52Z2024-09-22T04:21:52Zby Edvardsson, Bo, 1952-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1214953">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management an Emerald guide.ent://SD_ILS/0/SD_ILS:9376142024-09-22T04:21:52Z2024-09-22T04:21:52Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=282893">Click to View</a><br/>Format: Elektronik Kaynak<br/>ProfitBrand how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:9328432024-09-22T04:21:52Z2024-09-22T04:21:52Zby Wreden, Nick.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=242757">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer service training 101 quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:9328672024-09-22T04:21:52Z2024-09-22T04:21:52Zby Evenson, Renee, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243010">Click to View</a><br/>Format: Elektronik Kaynak<br/>Service recovery and service continuityent://SD_ILS/0/SD_ILS:9335412024-09-22T04:21:52Z2024-09-22T04:21:52Zby Baron, Steve.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=254020">Click to View</a><br/>Format: Elektronik Kaynak<br/>Perception of a difference the power in buying, marketing and selling customer careent://SD_ILS/0/SD_ILS:9458332024-09-22T04:21:52Z2024-09-22T04:21:52Zby Zimmerman, Wesley.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=346012">Click to View</a><br/>Format: Elektronik Kaynak<br/>The behavioral advantage what the smartest, most successful companies do differently to win in the B2B arenaent://SD_ILS/0/SD_ILS:10546152024-09-22T04:21:52Z2024-09-22T04:21:52Zby Bacon, Terry R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3001763">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer-centered telecommunications services marketingent://SD_ILS/0/SD_ILS:9310532024-09-22T04:21:52Z2024-09-22T04:21:52Zby Strouse, Karen G.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=227694">Click to View</a><br/>Format: Elektronik Kaynak<br/>New service paradigms AMA SERVSIG Conference 2003ent://SD_ILS/0/SD_ILS:9385982024-09-22T04:21:52Z2024-09-22T04:21:52Zby Kandampully, Jay.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=289850">Click to View</a><br/>Format: Elektronik Kaynak<br/>Pathways less travelled to value creation interaction, dialogue and knowledge generationent://SD_ILS/0/SD_ILS:9386012024-09-22T04:21:52Z2024-09-22T04:21:52Zby Ballantyne, David.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=289854">Click to View</a><br/>Format: Elektronik Kaynak<br/>The consumer-- or else! consumer-centric business paradigmsent://SD_ILS/0/SD_ILS:9330392024-09-22T04:21:52Z2024-09-22T04:21:52Zby Schuster, Camille Passler, 1950-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=244228">Click to View</a><br/>Format: Elektronik Kaynak<br/>HR from the heart inspiring stories and strategies for building the people side of great businessent://SD_ILS/0/SD_ILS:9311732024-09-22T04:21:52Z2024-09-22T04:21:52Zby Sartain, Libby, 1954-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=228367">Click to View</a><br/>Format: Elektronik Kaynak<br/>Conquering consumerspace marketing strategies for a branded worldent://SD_ILS/0/SD_ILS:9328632024-09-22T04:21:52Z2024-09-22T04:21:52Zby Solomon, Michael R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=243006">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer experience management a revolutionary approach to connecting with your customersent://SD_ILS/0/SD_ILS:9660162024-09-22T04:21:52Z2024-09-22T04:21:52Zby Schmitt, Bernd.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=555034">Click to View</a><br/>Format: Elektronik Kaynak<br/>Attracting perfect customers the power of strategic synchronicityent://SD_ILS/0/SD_ILS:9847322024-09-22T04:21:52Z2024-09-22T04:21:52Zby Hall, Stacey, 1965-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=792507">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer winback how to recapture lost customers and keep them loyalent://SD_ILS/0/SD_ILS:9231512024-09-22T04:21:52Z2024-09-22T04:21:52Zby Griffin, Jill.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=120499">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer satisfaction practical tools for building important relationshipsent://SD_ILS/0/SD_ILS:10690582024-09-22T04:21:52Z2024-09-22T04:21:52Zby Scott, Dru.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3117006">Click to View</a><br/>Format: Elektronik Kaynak<br/>Beyond customer service, revisedent://SD_ILS/0/SD_ILS:10690152024-09-22T04:21:52Z2024-09-22T04:21:52Zby Gerson, Richard F.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116963">Click to View</a><br/>Format: Elektronik Kaynak<br/>Relationship marketing theory and practiceent://SD_ILS/0/SD_ILS:9562842024-09-22T04:21:52Z2024-09-22T04:21:52Zby Buttle, Francis.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=456764">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing quality customer service a practical guide for establishing a service operationent://SD_ILS/0/SD_ILS:10690052024-09-22T04:21:52Z2024-09-22T04:21:52Zby Martin, William B.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3116953">Click to View</a><br/>Format: Elektronik Kaynak<br/>