Arama Sonu&ccedil;lar&#305; - Daralt&#305;lm&#305;&#351;: English - Information technology -- Management. - Information technology -- Quality control. SirsiDynix Enterprise http://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026qf$003dSUBJECT$002509Konu$002509Information$002btechnology$002b--$002bManagement.$002509Information$002btechnology$002b--$002bManagement.$0026qf$003dSUBJECT$002509Konu$002509Information$002btechnology$002b--$002bQuality$002bcontrol.$002509Information$002btechnology$002b--$002bQuality$002bcontrol.$0026ps$003d300;jsessionid=F2827835FB7325FBFBCDB7D0D26502FC? 2024-05-31T19:32:47Z Integrated measurement-- KPIs and metrics for ITSM : a narrative account ent://SD_ILS/0/SD_ILS:1021274 2024-05-31T19:32:47Z 2024-05-31T19:32:47Z by&#160;McLean, Daniel (ITSM Consultant)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1477419">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> The ITSm process design guide developing, reengineering, and improving IT service management ent://SD_ILS/0/SD_ILS:1077846 2024-05-31T19:32:47Z 2024-05-31T19:32:47Z by&#160;Knapp, Donna.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3319520">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/>