Arama Sonuçları - Daraltılmış: Customer relations -- Management.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qf$003dSUBJECT$002509Konu$002509Customer$002brelations$002b--$002bManagement.$002509Customer$002brelations$002b--$002bManagement.$0026ps$003d300?2024-06-03T01:28:08ZMüşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:12181592024-06-03T01:28:08Z2024-06-03T01:28:08Zby Başal, Murat, yazar.<br/>Format: Kitap<br/>Kellogg on branding in a hyper-connected worldent://SD_ILS/0/SD_ILS:11456882024-06-03T01:28:08Z2024-06-03T01:28:08Zby Tybout, Alice M., editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5741223">Click to View</a><br/>Format: Elektronik Kaynak<br/>İletişimin akıl ve gönül penceresi : algılama yönetimient://SD_ILS/0/SD_ILS:11597442024-06-03T01:28:08Z2024-06-03T01:28:08Zby Saydam, Ali, 1946-.<br/>Format: Kitap<br/>From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customersent://SD_ILS/0/SD_ILS:11374592024-06-03T01:28:08Z2024-06-03T01:28:08Zby Coppenhaver, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5371696">Click to View</a><br/>Format: Elektronik Kaynak<br/>Emotional Engineering, Vol.5ent://SD_ILS/0/SD_ILS:4810912024-06-03T01:28:08Z2024-06-03T01:28:08Zby Fukuda, Shuichi. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-319-53195-3">http://dx.doi.org/10.1007/978-3-319-53195-3</a><br/>Format: Elektronik Kaynak<br/>Sense and respond : how successful organizations listen to customers and create new products continuouslyent://SD_ILS/0/SD_ILS:11380642024-06-03T01:28:08Z2024-06-03T01:28:08Zby Gothelf, Jeff, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5399205">Click to View</a><br/>Format: Elektronik Kaynak<br/>Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il clienteent://SD_ILS/0/SD_ILS:11328852024-06-03T01:28:08Z2024-06-03T01:28:08Zby Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5161084">Click to View</a><br/>Format: Elektronik Kaynak<br/>Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il clienteent://SD_ILS/0/SD_ILS:11339482024-06-03T01:28:08Z2024-06-03T01:28:08Zby Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5217368">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing customer experience and relationships : a strategic frameworkent://SD_ILS/0/SD_ILS:11199492024-06-03T01:28:08Z2024-06-03T01:28:08Zby Peppers, Don, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4729311">Click to View</a><br/>Format: Elektronik Kaynak<br/>FairPay : adaptively win-win customer relationshipsent://SD_ILS/0/SD_ILS:11182462024-06-03T01:28:08Z2024-06-03T01:28:08Zby Reisman, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4690655">Click to View</a><br/>Format: Elektronik Kaynak<br/>Comment conclure une vente? : 10 astuces pour convertir un prospect en clientent://SD_ILS/0/SD_ILS:11099482024-06-03T01:28:08Z2024-06-03T01:28:08Zby Guittin, Irène, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4465963">Click to View</a><br/>Format: Elektronik Kaynak<br/>The wallet allocation rule : winning the battle for shareent://SD_ILS/0/SD_ILS:10431412024-06-03T01:28:08Z2024-06-03T01:28:08Zby Keiningham, Timothy L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895967">Click to View</a><br/>Format: Elektronik Kaynak<br/>Marketing, sales and customer management (MSC) : an integrated overall B2B management approachent://SD_ILS/0/SD_ILS:10377012024-06-03T01:28:08Z2024-06-03T01:28:08Zby Hofmaier, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1787239">Click to View</a><br/>Format: Elektronik Kaynak<br/>Be your customer's hero : real-world tips & techniques for the service front linesent://SD_ILS/0/SD_ILS:10458692024-06-03T01:28:08Z2024-06-03T01:28:08Zby Toporek, Adam , author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1964258">Click to View</a><br/>Format: Elektronik Kaynak<br/>Chief customer officer 2.0 : how to build your customer-driven growth engineent://SD_ILS/0/SD_ILS:11031752024-06-03T01:28:08Z2024-06-03T01:28:08Zby Bliss, Jeanne, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040766">Click to View</a><br/>Format: Elektronik Kaynak<br/>Dynamic customer strategy : today's CRMent://SD_ILS/0/SD_ILS:10245052024-06-03T01:28:08Z2024-06-03T01:28:08Zby Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582127">Click to View</a><br/>Format: Elektronik Kaynak<br/>Connected CRM : implementing a big-data-driven, customer-centric business strategyent://SD_ILS/0/SD_ILS:10276742024-06-03T01:28:08Z2024-06-03T01:28:08Zby Williams, David, 1963-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1638156">Click to View</a><br/>Format: Elektronik Kaynak<br/>Salesforce.com for dummiesent://SD_ILS/0/SD_ILS:10298102024-06-03T01:28:08Z2024-06-03T01:28:08Zby Kao, Liz, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1673976">Click to View</a><br/>Format: Elektronik Kaynak<br/>The innovative saleent://SD_ILS/0/SD_ILS:10198362024-06-03T01:28:08Z2024-06-03T01:28:08Zby Donnolo, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1407879">Click to View</a><br/>Format: Elektronik Kaynak<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:6730872024-06-03T01:28:08Z2024-06-03T01:28:08Zby Peppers, Don<br/>Format: Kitap<br/>Social CRM for dummiesent://SD_ILS/0/SD_ILS:9896052024-06-03T01:28:08Z2024-06-03T01:28:08Zby Lacy, Kyle.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=843660">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing the new customer relationship strategies to engage the social customer and build lasting valueent://SD_ILS/0/SD_ILS:10113132024-06-03T01:28:08Z2024-06-03T01:28:08Zby Gordon, Ian H.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1158409">Click to View</a><br/>Format: Elektronik Kaynak<br/>Strategic customer management integrating relationship marketing and CRMent://SD_ILS/0/SD_ILS:10101372024-06-03T01:28:08Z2024-06-03T01:28:08Zby Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1139582">Click to View</a><br/>Format: Elektronik Kaynak<br/>Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputationent://SD_ILS/0/SD_ILS:10217322024-06-03T01:28:08Z2024-06-03T01:28:08Zby Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format: Elektronik Kaynak<br/>Profitable customer engagement : concepts, metrics, and strategiesent://SD_ILS/0/SD_ILS:10232552024-06-03T01:28:08Z2024-06-03T01:28:08Zby Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1566827">Click to View</a><br/>Format: Elektronik Kaynak<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:9984212024-06-03T01:28:08Z2024-06-03T01:28:08Zby Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=974651">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management using business intelligenceent://SD_ILS/0/SD_ILS:10046242024-06-03T01:28:08Z2024-06-03T01:28:08Zby Sturdy, Graham R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1080874">Click to View</a><br/>Format: Elektronik Kaynak<br/>Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRMent://SD_ILS/0/SD_ILS:9968062024-06-03T01:28:08Z2024-06-03T01:28:08Zby Rossi, Ian D.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=948526">Click to View</a><br/>Format: Elektronik Kaynak<br/>Client service excellence : the 10 commandmentsent://SD_ILS/0/SD_ILS:11008082024-06-03T01:28:08Z2024-06-03T01:28:08Zby O'Sullivan, Larry, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3544795">Click to View</a><br/>Format: Elektronik Kaynak<br/>Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industryent://SD_ILS/0/SD_ILS:9585792024-06-03T01:28:08Z2024-06-03T01:28:08Zby Benioff, Marc R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=468801">Click to View</a><br/>Format: Elektronik Kaynak<br/>Social media 101 tactics and tips to develop your business onlineent://SD_ILS/0/SD_ILS:9613352024-06-03T01:28:08Z2024-06-03T01:28:08Zby Brogan, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484859">Click to View</a><br/>Format: Elektronik Kaynak<br/>Winning with customers a playbook for B2Bent://SD_ILS/0/SD_ILS:9674472024-06-03T01:28:08Z2024-06-03T01:28:08Zby Pigues, D. Keith.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=573725">Click to View</a><br/>Format: Elektronik Kaynak<br/>Built to love creating products that captivate customersent://SD_ILS/0/SD_ILS:9675832024-06-03T01:28:08Z2024-06-03T01:28:08Zby Boatwright, Peter.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=578630">Click to View</a><br/>Format: Elektronik Kaynak<br/>Implementing SugarCRM 5.x install, configure, and administer a robust customer relationship management system using SugarCRMent://SD_ILS/0/SD_ILS:9962872024-06-03T01:28:08Z2024-06-03T01:28:08Zby Magaña, Angel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944010">Click to View</a><br/>Format: Elektronik Kaynak<br/>E-business in the 21st century realities, challenges, and outlookent://SD_ILS/0/SD_ILS:10302712024-06-03T01:28:08Z2024-06-03T01:28:08Zby Xu, Jun, Ph. D., 1960-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1679373">Click to View</a><br/>Format: Elektronik Kaynak<br/>Müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:6710942024-06-03T01:28:08Z2024-06-03T01:28:08Zby Aktepe, Cemalettin<br/>Format: Kitap<br/>Sesimi duyan var mı? : müşteri şikayetleri ve yönetimient://SD_ILS/0/SD_ILS:6730512024-06-03T01:28:08Z2024-06-03T01:28:08Zby Seyran, Cabir Deniz<br/>Format: Kitap<br/>101 activities for delivering knock your socks off serviceent://SD_ILS/0/SD_ILS:9555932024-06-03T01:28:08Z2024-06-03T01:28:08Zby Thomas, Ann, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452590">Click to View</a><br/>Format: Elektronik Kaynak<br/>Tactical transparency how leaders can leverage social media to maximize value and build their brandent://SD_ILS/0/SD_ILS:9477752024-06-03T01:28:08Z2024-06-03T01:28:08Zby Holtz, Shel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=380562">Click to View</a><br/>Format: Elektronik Kaynak<br/>Strategic customer management strategizing the sales organizationent://SD_ILS/0/SD_ILS:9521482024-06-03T01:28:08Z2024-06-03T01:28:08Zby Piercy, Nigel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=430495">Click to View</a><br/>Format: Elektronik Kaynak<br/>Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profitsent://SD_ILS/0/SD_ILS:9532442024-06-03T01:28:08Z2024-06-03T01:28:08Zby Goodman, John A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=434996">Click to View</a><br/>Format: Elektronik Kaynak<br/>The constant customer keep them coming back again and again and again ...ent://SD_ILS/0/SD_ILS:9533232024-06-03T01:28:08Z2024-06-03T01:28:08Zby Doane, Darryl S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=435526">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management a global perspectiveent://SD_ILS/0/SD_ILS:9599512024-06-03T01:28:08Z2024-06-03T01:28:08Zby Raab, Gerhard.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=476253">Click to View</a><br/>Format: Elektronik Kaynak<br/>CRM in real time empowering customer relationshipsent://SD_ILS/0/SD_ILS:9861072024-06-03T01:28:08Z2024-06-03T01:28:08Zby Goldenberg, Barton J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=809599">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing global customers an integrated approachent://SD_ILS/0/SD_ILS:9495832024-06-03T01:28:08Z2024-06-03T01:28:08Zby Yip, George S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=415513">Click to View</a><br/>Format: Elektronik Kaynak<br/>Electronic customer relationship managementent://SD_ILS/0/SD_ILS:10496682024-06-03T01:28:08Z2024-06-03T01:28:08Zby Fjermestad, Jerry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051883">Click to View</a><br/>Format: Elektronik Kaynak<br/>CRM unplugged releasing CRM's strategic valueent://SD_ILS/0/SD_ILS:9277312024-06-03T01:28:08Z2024-06-03T01:28:08Zby Bligh, Philip.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=184333">Click to View</a><br/>Format: Elektronik Kaynak<br/>Sürdürülebilir rekabette müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:9205172024-06-03T01:28:08Z2024-06-03T01:28:08Zby Göksel, Ahmet B.<br/>Format: Kitap<br/>Müşteri ilişkileri yönetimi (CRM) : bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimient://SD_ILS/0/SD_ILS:442282024-06-03T01:28:08Z2024-06-03T01:28:08Zby Başaran Alagöz, Selda.<br/>Format: Kitap<br/>Sorularla müşteri ilişkileri yönetimient://SD_ILS/0/SD_ILS:583472024-06-03T01:28:08Z2024-06-03T01:28:08Zby Demirbağ, Ebru.<br/>Format: Kitap<br/>Customer experience management a revolutionary approach to connecting with your customersent://SD_ILS/0/SD_ILS:9660162024-06-03T01:28:08Z2024-06-03T01:28:08Zby Schmitt, Bernd.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=555034">Click to View</a><br/>Format: Elektronik Kaynak<br/>Satış sonrası hizmetlerde müşteri tatminient://SD_ILS/0/SD_ILS:11638132024-06-03T01:28:08Z2024-06-03T01:28:08Zby Küheylan, Esin<br/>Format: Kitap<br/>