Arama Sonu&ccedil;lar&#305; - Daralt&#305;lm&#305;&#351;: Customer relations -- Management. SirsiDynix Enterprise http://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qf$003dSUBJECT$002509Konu$002509Customer$002brelations$002b--$002bManagement.$002509Customer$002brelations$002b--$002bManagement.$0026ps$003d300? 2024-06-03T01:28:08Z M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:1218159 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Ba&#351;al, Murat, yazar.<br/>Format:&#160;Kitap<br/> Kellogg on branding in a hyper-connected world ent://SD_ILS/0/SD_ILS:1145688 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Tybout, Alice M., editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5741223">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> &#304;leti&#351;imin ak&#305;l ve g&ouml;n&uuml;l penceresi : alg&#305;lama y&ouml;netimi ent://SD_ILS/0/SD_ILS:1159744 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Saydam, Ali, 1946-.<br/>Format:&#160;Kitap<br/> From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customers ent://SD_ILS/0/SD_ILS:1137459 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Coppenhaver, Robert, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5371696">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Emotional Engineering, Vol.5 ent://SD_ILS/0/SD_ILS:481091 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Fukuda, Shuichi. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-319-53195-3">http://dx.doi.org/10.1007/978-3-319-53195-3</a><br/>Format:&#160;Elektronik Kaynak<br/> Sense and respond : how successful organizations listen to customers and create new products continuously ent://SD_ILS/0/SD_ILS:1138064 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Gothelf, Jeff, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5399205">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente ent://SD_ILS/0/SD_ILS:1132885 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5161084">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente ent://SD_ILS/0/SD_ILS:1133948 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Chierici, Roberto, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=5217368">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Managing customer experience and relationships : a strategic framework ent://SD_ILS/0/SD_ILS:1119949 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Peppers, Don, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4729311">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> FairPay : adaptively win-win customer relationships ent://SD_ILS/0/SD_ILS:1118246 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Reisman, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4690655">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Comment conclure une vente? : 10 astuces pour convertir un prospect en client ent://SD_ILS/0/SD_ILS:1109948 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Guittin, Ir&egrave;ne, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4465963">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> The wallet allocation rule : winning the battle for share ent://SD_ILS/0/SD_ILS:1043141 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Keiningham, Timothy L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1895967">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Marketing, sales and customer management (MSC) : an integrated overall B2B management approach ent://SD_ILS/0/SD_ILS:1037701 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Hofmaier, Richard, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1787239">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Be your customer's hero : real-world tips &amp; techniques for the service front lines ent://SD_ILS/0/SD_ILS:1045869 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Toporek, Adam , author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1964258">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Chief customer officer 2.0 : how to build your customer-driven growth engine ent://SD_ILS/0/SD_ILS:1103175 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Bliss, Jeanne, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4040766">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Dynamic customer strategy : today's CRM ent://SD_ILS/0/SD_ILS:1024505 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582127">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Connected CRM : implementing a big-data-driven, customer-centric business strategy ent://SD_ILS/0/SD_ILS:1027674 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Williams, David, 1963-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1638156">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Salesforce.com for dummies ent://SD_ILS/0/SD_ILS:1029810 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Kao, Liz, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1673976">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> The innovative sale ent://SD_ILS/0/SD_ILS:1019836 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Donnolo, Mark.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1407879">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:673087 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Peppers, Don<br/>Format:&#160;Kitap<br/> Social CRM for dummies ent://SD_ILS/0/SD_ILS:989605 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Lacy, Kyle.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=843660">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Managing the new customer relationship strategies to engage the social customer and build lasting value ent://SD_ILS/0/SD_ILS:1011313 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Gordon, Ian H.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1158409">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Strategic customer management integrating relationship marketing and CRM ent://SD_ILS/0/SD_ILS:1010137 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1139582">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation ent://SD_ILS/0/SD_ILS:1021732 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Blunt, Carolyn.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1501427">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Profitable customer engagement : concepts, metrics, and strategies ent://SD_ILS/0/SD_ILS:1023255 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1566827">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Statistical methods in customer relationship management ent://SD_ILS/0/SD_ILS:998421 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=974651">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer relationship management using business intelligence ent://SD_ILS/0/SD_ILS:1004624 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Sturdy, Graham R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1080874">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM ent://SD_ILS/0/SD_ILS:996806 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Rossi, Ian D.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=948526">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Client service excellence : the 10 commandments ent://SD_ILS/0/SD_ILS:1100808 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;O'Sullivan, Larry, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3544795">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Behind the cloud the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry ent://SD_ILS/0/SD_ILS:958579 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Benioff, Marc R., 1964-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=468801">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Social media 101 tactics and tips to develop your business online ent://SD_ILS/0/SD_ILS:961335 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Brogan, Chris.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=484859">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Winning with customers a playbook for B2B ent://SD_ILS/0/SD_ILS:967447 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Pigues, D. Keith.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=573725">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Built to love creating products that captivate customers ent://SD_ILS/0/SD_ILS:967583 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Boatwright, Peter.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=578630">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Implementing SugarCRM 5.x install, configure, and administer a robust customer relationship management system using SugarCRM ent://SD_ILS/0/SD_ILS:996287 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Maga&ntilde;a, Angel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944010">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> E-business in the 21st century realities, challenges, and outlook ent://SD_ILS/0/SD_ILS:1030271 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Xu, Jun, Ph. D., 1960-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1679373">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:671094 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Aktepe, Cemalettin<br/>Format:&#160;Kitap<br/> Sesimi duyan var m&#305;? : m&uuml;&#351;teri &#351;ikayetleri ve y&ouml;netimi ent://SD_ILS/0/SD_ILS:673051 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Seyran, Cabir Deniz<br/>Format:&#160;Kitap<br/> 101 activities for delivering knock your socks off service ent://SD_ILS/0/SD_ILS:955593 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Thomas, Ann, 1951-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=452590">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Tactical transparency how leaders can leverage social media to maximize value and build their brand ent://SD_ILS/0/SD_ILS:947775 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Holtz, Shel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=380562">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Strategic customer management strategizing the sales organization ent://SD_ILS/0/SD_ILS:952148 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Piercy, Nigel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=430495">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits ent://SD_ILS/0/SD_ILS:953244 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Goodman, John A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=434996">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> The constant customer keep them coming back again and again and again ... ent://SD_ILS/0/SD_ILS:953323 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Doane, Darryl S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=435526">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer relationship management a global perspective ent://SD_ILS/0/SD_ILS:959951 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Raab, Gerhard.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=476253">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> CRM in real time empowering customer relationships ent://SD_ILS/0/SD_ILS:986107 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Goldenberg, Barton J.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=809599">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Managing global customers an integrated approach ent://SD_ILS/0/SD_ILS:949583 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Yip, George S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=415513">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Electronic customer relationship management ent://SD_ILS/0/SD_ILS:1049668 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Fjermestad, Jerry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051883">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> CRM unplugged releasing CRM's strategic value ent://SD_ILS/0/SD_ILS:927731 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Bligh, Philip.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=184333">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> S&uuml;rd&uuml;r&uuml;lebilir rekabette m&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:920517 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;G&ouml;ksel, Ahmet B.<br/>Format:&#160;Kitap<br/> M&uuml;&#351;teri ili&#351;kileri y&ouml;netimi (CRM) : bili&#351;im teknolojilerinin etkisi ve bankac&#305;l&#305;k sekt&ouml;r&uuml;ndeki geli&#351;imi ent://SD_ILS/0/SD_ILS:44228 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Ba&#351;aran Alag&ouml;z, Selda.<br/>Format:&#160;Kitap<br/> Sorularla m&uuml;&#351;teri ili&#351;kileri y&ouml;netimi ent://SD_ILS/0/SD_ILS:58347 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Demirba&#287;, Ebru.<br/>Format:&#160;Kitap<br/> Customer experience management a revolutionary approach to connecting with your customers ent://SD_ILS/0/SD_ILS:966016 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;Schmitt, Bernd.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=555034">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Sat&#305;&#351; sonras&#305; hizmetlerde m&uuml;&#351;teri tatmini ent://SD_ILS/0/SD_ILS:1163813 2024-06-03T01:28:08Z 2024-06-03T01:28:08Z by&#160;K&uuml;heylan, Esin<br/>Format:&#160;Kitap<br/>