Arama Sonu&ccedil;lar&#305; Customer Relationship Management. SirsiDynix Enterprise http://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qu$003dCustomer$002bRelationship$002bManagement.$0026ps$003d300?dt=list 2026-01-10T22:54:33Z Electronic customer relationship management ent://SD_ILS/0/SD_ILS:1049668 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Fjermestad, Jerry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051883">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> CRM : redefining customer relationship management ent://SD_ILS/0/SD_ILS:1188071 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Peel, Jeffrey.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer relationship management using business intelligence ent://SD_ILS/0/SD_ILS:1004624 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Sturdy, Graham R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1080874">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer relationship management a global perspective ent://SD_ILS/0/SD_ILS:959951 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Raab, Gerhard.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=476253">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer relationship management an Emerald guide. ent://SD_ILS/0/SD_ILS:937614 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=282893">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Statistical methods in customer relationship management ent://SD_ILS/0/SD_ILS:998421 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=974651">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer loyalty, retention, and customer relationship management ent://SD_ILS/0/SD_ILS:938000 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=285518">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Customer Relationship Management Concept, Strategy, and Tools ent://SD_ILS/0/SD_ILS:137794 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Kumar, V.<br/><a href="http://dx.doi.org/10.1007/978-3-642-20110-3">http://dx.doi.org/10.1007/978-3-642-20110-3</a><br/>Format:&#160;Elektronik Kaynak<br/> Data mining in customer relationship management : model building and application in automotive industry ent://SD_ILS/0/SD_ILS:94548 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Sipahi, Beril<br/>Format:&#160;Kitap<br/> Customer relationship management : making hard decisions with soft numbers ent://SD_ILS/0/SD_ILS:33633 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Anton, Jon<br/>Format:&#160;Kitap<br/> Service marketing in Ghana : a customer relationship management approach ent://SD_ILS/0/SD_ILS:1067762 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Kuada, John, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3111208">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Data mining techniques for marketing, sales, and customer relationship management ent://SD_ILS/0/SD_ILS:978985 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Linoff, Gordon S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=706770">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Business process management journal. Volume 13, Number 6, Mobile customer relationship management ent://SD_ILS/0/SD_ILS:944098 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=328714">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Oracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRM ent://SD_ILS/0/SD_ILS:997099 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Hansal, Alexander.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=951155">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Implementing SugarCRM 5.x install, configure, and administer a robust customer relationship management system using SugarCRM ent://SD_ILS/0/SD_ILS:996287 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Maga&ntilde;a, Angel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944010">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Open Source customer relationship management solutions potential for an impact of Open Source CRM solutions on small- and medium sized enterprises ent://SD_ILS/0/SD_ILS:969015 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Vogt, Henrik.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=594634">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Strategic customer management integrating relationship marketing and CRM ent://SD_ILS/0/SD_ILS:1010137 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1139582">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Data mining techniques for marketing, sales, and customer relationship management ent://SD_ILS/0/SD_ILS:927712 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Berry, Michael J. A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=183845">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> A Study of Customer Relationship Management and Undergraduate Degree Seeking Student Retention ent://SD_ILS/0/SD_ILS:681008 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Beloin, Christopher Andrew, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10813595">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10813595</a><br/>Format:&#160;Kitap<br/> Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovation ent://SD_ILS/0/SD_ILS:140439 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Rajola, Federico. author.<br/><a href="http://dx.doi.org/10.1007/978-3-642-35554-7">http://dx.doi.org/10.1007/978-3-642-35554-7</a><br/>Format:&#160;Elektronik Kaynak<br/> Dynamic customer strategy : today's CRM ent://SD_ILS/0/SD_ILS:1024505 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582127">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Emotional Engineering, Vol.5 ent://SD_ILS/0/SD_ILS:481091 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Fukuda, Shuichi. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-319-53195-3">http://dx.doi.org/10.1007/978-3-319-53195-3</a><br/>Format:&#160;Elektronik Kaynak<br/> Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships ent://SD_ILS/0/SD_ILS:1110575 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Malhotra, Naresh K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4505369">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Herding cats : a strategic approach to social media marketing ent://SD_ILS/0/SD_ILS:1033371 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Rohm, Andrew., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1719167">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Retail management ent://SD_ILS/0/SD_ILS:1056804 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Nair, Suja R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3011244">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Lean and agile value chain management a guide to the next level of improvement ent://SD_ILS/0/SD_ILS:1077843 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Sabri, Ehap H., 1967-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3319516">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Marketing plans : how to prepare them, how to profit from them ent://SD_ILS/0/SD_ILS:1118581 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;McDonald, Malcolm, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4698001">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Innovation management in research and industry ent://SD_ILS/0/SD_ILS:1041226 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Davim, J. Paulo, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1867288">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Corporate portals ent://SD_ILS/0/SD_ILS:1188081 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Gurug&eacute;, Anura.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582807">http://www.sciencedirect.com/science/book/9781555582807</a><br/>Format:&#160;Elektronik Kaynak<br/> Fuels, furnaces, and refractories ent://SD_ILS/0/SD_ILS:1175464 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Gilchrist, J. D. (James Duncan)<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780080204307">http://www.sciencedirect.com/science/book/9780080204307</a><br/>Format:&#160;Elektronik Kaynak<br/> Marketing communications : integrating online and offline, customer engagement and digital technologies ent://SD_ILS/0/SD_ILS:1166511 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Smith, P. R. (Paul Russell), 1957- author.<br/>Format:&#160;Kitap<br/> A Qualitative Exploratory Study: Use of Emotional Intelligence by Hotel Managers for a More Successful Leadership ent://SD_ILS/0/SD_ILS:679113 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Stojanovic, Robert, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786255">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786255</a><br/>Format:&#160;Kitap<br/> Manufacturing excellence : renewal and rebirth ent://SD_ILS/0/SD_ILS:1102944 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;McKay, Kenneth N., 1953-, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4013267">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> An Executive Guide to Value Management. ent://SD_ILS/0/SD_ILS:1150970 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;, AXELOS.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4568799">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Sales Excellence Systematic Sales Management ent://SD_ILS/0/SD_ILS:137943 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Homburg, Christian.<br/><a href="http://dx.doi.org/10.1007/978-3-642-29169-2">http://dx.doi.org/10.1007/978-3-642-29169-2</a><br/>Format:&#160;Elektronik Kaynak<br/> Picking Hamburgers Off the Vine: A Case Study on Humor and Relationship Management in Wendy's Social Media ent://SD_ILS/0/SD_ILS:693918 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Oliver, Megan S., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807</a><br/>Format:&#160;Kitap<br/> What Makes Customers Cross-buy, Upgrade, or Reinstate Services ent://SD_ILS/0/SD_ILS:689679 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Kim, ShinHye, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786641">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786641</a><br/>Format:&#160;Kitap<br/> Examining Messenger and Mode: Strategic Communication in Higher Education Recruitment ent://SD_ILS/0/SD_ILS:681165 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Breashears, Valerie, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10814908">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10814908</a><br/>Format:&#160;Kitap<br/> Integrating Empowerment into Project Management to Enable Effective Delegation of Decision-Making Authority to Project Managers and Teams ent://SD_ILS/0/SD_ILS:681245 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Walter, Scott Francis, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10815558">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10815558</a><br/>Format:&#160;Kitap<br/> Digital marketing management : a handbook for the current (or future) CEO ent://SD_ILS/0/SD_ILS:1045217 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Zahay, Debra L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1934295">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Managing Information Systems Ten Essential Topics ent://SD_ILS/0/SD_ILS:140589 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Xu, Jun. author.<br/><a href="http://dx.doi.org/10.2991/978-94-91216-89-3">http://dx.doi.org/10.2991/978-94-91216-89-3</a><br/>Format:&#160;Elektronik Kaynak<br/> First and fast : outpace your competitors, lead your markets, and accelerate growth ent://SD_ILS/0/SD_ILS:1109044 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Cross, Stuart., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4452095">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Creating effective sales and marketing relationships ent://SD_ILS/0/SD_ILS:1053766 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Le Meunier-FitzHugh, Kenneth., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2189476">Click to View</a><br/>Format:&#160;Elektronik Kaynak<br/> Maintaining &amp; evolving successful commercial Web sites : managing change, content, customer relationships, and site measurement ent://SD_ILS/0/SD_ILS:1188183 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Friedlein, Ashley.<br/>ScienceDirect <a href="https://www.sciencedirect.com/science/book/9781558608306">https://www.sciencedirect.com/science/book/9781558608306</a><br/>Format:&#160;Elektronik Kaynak<br/> Factors Impacting the Intent to Use an Interactive Visual Aid on a Tablet PC Platform by a Biotechnology Sales Force ent://SD_ILS/0/SD_ILS:679703 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Dotter, Thomas A., author. (orcid)0000-0001-6994-6871<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10789921">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10789921</a><br/>Format:&#160;Kitap<br/> Proceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016 Theory and Application of Industrial Engineering ent://SD_ILS/0/SD_ILS:481547 2026-01-10T22:54:33Z 2026-01-10T22:54:33Z by&#160;Qi, Ershi. editor.<br/><a href="http://dx.doi.org/10.2991/978-94-6239-255-7">http://dx.doi.org/10.2991/978-94-6239-255-7</a><br/>Format:&#160;Elektronik Kaynak<br/>