Arama Sonuçları Customer Relationship Management.SirsiDynix Enterprisehttp://katalog.baskent.edu.tr/client/tr_TR/defaulttr/defaulttr/qu$003dCustomer$002bRelationship$002bManagement.$0026ps$003d300?dt=list2026-01-10T22:54:33ZElectronic customer relationship managementent://SD_ILS/0/SD_ILS:10496682026-01-10T22:54:33Z2026-01-10T22:54:33Zby Fjermestad, Jerry.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2051883">Click to View</a><br/>Format: Elektronik Kaynak<br/>CRM : redefining customer relationship managementent://SD_ILS/0/SD_ILS:11880712026-01-10T22:54:33Z2026-01-10T22:54:33Zby Peel, Jeffrey.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582630">http://www.sciencedirect.com/science/book/9781555582630</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management using business intelligenceent://SD_ILS/0/SD_ILS:10046242026-01-10T22:54:33Z2026-01-10T22:54:33Zby Sturdy, Graham R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1080874">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management a global perspectiveent://SD_ILS/0/SD_ILS:9599512026-01-10T22:54:33Z2026-01-10T22:54:33Zby Raab, Gerhard.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=476253">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer relationship management an Emerald guide.ent://SD_ILS/0/SD_ILS:9376142026-01-10T22:54:33Z2026-01-10T22:54:33Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=282893">Click to View</a><br/>Format: Elektronik Kaynak<br/>Statistical methods in customer relationship managementent://SD_ILS/0/SD_ILS:9984212026-01-10T22:54:33Z2026-01-10T22:54:33Zby Kumar, V., 1957-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=974651">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer loyalty, retention, and customer relationship managementent://SD_ILS/0/SD_ILS:9380002026-01-10T22:54:33Z2026-01-10T22:54:33Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=285518">Click to View</a><br/>Format: Elektronik Kaynak<br/>Customer Relationship Management Concept, Strategy, and Toolsent://SD_ILS/0/SD_ILS:1377942026-01-10T22:54:33Z2026-01-10T22:54:33Zby Kumar, V.<br/><a href="http://dx.doi.org/10.1007/978-3-642-20110-3">http://dx.doi.org/10.1007/978-3-642-20110-3</a><br/>Format: Elektronik Kaynak<br/>Data mining in customer relationship management : model building and application in automotive industryent://SD_ILS/0/SD_ILS:945482026-01-10T22:54:33Z2026-01-10T22:54:33Zby Sipahi, Beril<br/>Format: Kitap<br/>Customer relationship management : making hard decisions with soft numbersent://SD_ILS/0/SD_ILS:336332026-01-10T22:54:33Z2026-01-10T22:54:33Zby Anton, Jon<br/>Format: Kitap<br/>Service marketing in Ghana : a customer relationship management approachent://SD_ILS/0/SD_ILS:10677622026-01-10T22:54:33Z2026-01-10T22:54:33Zby Kuada, John, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3111208">Click to View</a><br/>Format: Elektronik Kaynak<br/>Data mining techniques for marketing, sales, and customer relationship managementent://SD_ILS/0/SD_ILS:9789852026-01-10T22:54:33Z2026-01-10T22:54:33Zby Linoff, Gordon S.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=706770">Click to View</a><br/>Format: Elektronik Kaynak<br/>Business process management journal. Volume 13, Number 6, Mobile customer relationship managementent://SD_ILS/0/SD_ILS:9440982026-01-10T22:54:33Z2026-01-10T22:54:33Zby ProQuest (Firm)<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=328714">Click to View</a><br/>Format: Elektronik Kaynak<br/>Oracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRMent://SD_ILS/0/SD_ILS:9970992026-01-10T22:54:33Z2026-01-10T22:54:33Zby Hansal, Alexander.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=951155">Click to View</a><br/>Format: Elektronik Kaynak<br/>Implementing SugarCRM 5.x install, configure, and administer a robust customer relationship management system using SugarCRMent://SD_ILS/0/SD_ILS:9962872026-01-10T22:54:33Z2026-01-10T22:54:33Zby Magaña, Angel.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=944010">Click to View</a><br/>Format: Elektronik Kaynak<br/>Open Source customer relationship management solutions potential for an impact of Open Source CRM solutions on small- and medium sized enterprisesent://SD_ILS/0/SD_ILS:9690152026-01-10T22:54:33Z2026-01-10T22:54:33Zby Vogt, Henrik.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=594634">Click to View</a><br/>Format: Elektronik Kaynak<br/>Strategic customer management integrating relationship marketing and CRMent://SD_ILS/0/SD_ILS:10101372026-01-10T22:54:33Z2026-01-10T22:54:33Zby Payne, Adrian.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1139582">Click to View</a><br/>Format: Elektronik Kaynak<br/>Data mining techniques for marketing, sales, and customer relationship managementent://SD_ILS/0/SD_ILS:9277122026-01-10T22:54:33Z2026-01-10T22:54:33Zby Berry, Michael J. A.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=183845">Click to View</a><br/>Format: Elektronik Kaynak<br/>A Study of Customer Relationship Management and Undergraduate Degree Seeking Student Retentionent://SD_ILS/0/SD_ILS:6810082026-01-10T22:54:33Z2026-01-10T22:54:33Zby Beloin, Christopher Andrew, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10813595">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10813595</a><br/>Format: Kitap<br/>Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovationent://SD_ILS/0/SD_ILS:1404392026-01-10T22:54:33Z2026-01-10T22:54:33Zby Rajola, Federico. author.<br/><a href="http://dx.doi.org/10.1007/978-3-642-35554-7">http://dx.doi.org/10.1007/978-3-642-35554-7</a><br/>Format: Elektronik Kaynak<br/>Dynamic customer strategy : today's CRMent://SD_ILS/0/SD_ILS:10245052026-01-10T22:54:33Z2026-01-10T22:54:33Zby Tanner, John F., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1582127">Click to View</a><br/>Format: Elektronik Kaynak<br/>Emotional Engineering, Vol.5ent://SD_ILS/0/SD_ILS:4810912026-01-10T22:54:33Z2026-01-10T22:54:33Zby Fukuda, Shuichi. editor.<br/><a href="http://dx.doi.org/10.1007/978-3-319-53195-3">http://dx.doi.org/10.1007/978-3-319-53195-3</a><br/>Format: Elektronik Kaynak<br/>Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationshipsent://SD_ILS/0/SD_ILS:11105752026-01-10T22:54:33Z2026-01-10T22:54:33Zby Malhotra, Naresh K., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4505369">Click to View</a><br/>Format: Elektronik Kaynak<br/>Herding cats : a strategic approach to social media marketingent://SD_ILS/0/SD_ILS:10333712026-01-10T22:54:33Z2026-01-10T22:54:33Zby Rohm, Andrew., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1719167">Click to View</a><br/>Format: Elektronik Kaynak<br/>Retail managementent://SD_ILS/0/SD_ILS:10568042026-01-10T22:54:33Z2026-01-10T22:54:33Zby Nair, Suja R.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3011244">Click to View</a><br/>Format: Elektronik Kaynak<br/>Lean and agile value chain management a guide to the next level of improvementent://SD_ILS/0/SD_ILS:10778432026-01-10T22:54:33Z2026-01-10T22:54:33Zby Sabri, Ehap H., 1967-<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=3319516">Click to View</a><br/>Format: Elektronik Kaynak<br/>Marketing plans : how to prepare them, how to profit from thement://SD_ILS/0/SD_ILS:11185812026-01-10T22:54:33Z2026-01-10T22:54:33Zby McDonald, Malcolm, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4698001">Click to View</a><br/>Format: Elektronik Kaynak<br/>Innovation management in research and industryent://SD_ILS/0/SD_ILS:10412262026-01-10T22:54:33Z2026-01-10T22:54:33Zby Davim, J. Paulo, editor.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1867288">Click to View</a><br/>Format: Elektronik Kaynak<br/>Corporate portalsent://SD_ILS/0/SD_ILS:11880812026-01-10T22:54:33Z2026-01-10T22:54:33Zby Gurugé, Anura.<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9781555582807">http://www.sciencedirect.com/science/book/9781555582807</a><br/>Format: Elektronik Kaynak<br/>Fuels, furnaces, and refractoriesent://SD_ILS/0/SD_ILS:11754642026-01-10T22:54:33Z2026-01-10T22:54:33Zby Gilchrist, J. D. (James Duncan)<br/>ScienceDirect <a href="http://www.sciencedirect.com/science/book/9780080204307">http://www.sciencedirect.com/science/book/9780080204307</a><br/>Format: Elektronik Kaynak<br/>Marketing communications : integrating online and offline, customer engagement and digital technologiesent://SD_ILS/0/SD_ILS:11665112026-01-10T22:54:33Z2026-01-10T22:54:33Zby Smith, P. R. (Paul Russell), 1957- author.<br/>Format: Kitap<br/>A Qualitative Exploratory Study: Use of Emotional Intelligence by Hotel Managers for a More Successful Leadershipent://SD_ILS/0/SD_ILS:6791132026-01-10T22:54:33Z2026-01-10T22:54:33Zby Stojanovic, Robert, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786255">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786255</a><br/>Format: Kitap<br/>Manufacturing excellence : renewal and rebirthent://SD_ILS/0/SD_ILS:11029442026-01-10T22:54:33Z2026-01-10T22:54:33Zby McKay, Kenneth N., 1953-, author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4013267">Click to View</a><br/>Format: Elektronik Kaynak<br/>An Executive Guide to Value Management.ent://SD_ILS/0/SD_ILS:11509702026-01-10T22:54:33Z2026-01-10T22:54:33Zby , AXELOS.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4568799">Click to View</a><br/>Format: Elektronik Kaynak<br/>Sales Excellence Systematic Sales Managementent://SD_ILS/0/SD_ILS:1379432026-01-10T22:54:33Z2026-01-10T22:54:33Zby Homburg, Christian.<br/><a href="http://dx.doi.org/10.1007/978-3-642-29169-2">http://dx.doi.org/10.1007/978-3-642-29169-2</a><br/>Format: Elektronik Kaynak<br/>Picking Hamburgers Off the Vine: A Case Study on Humor and Relationship Management in Wendy's Social Mediaent://SD_ILS/0/SD_ILS:6939182026-01-10T22:54:33Z2026-01-10T22:54:33Zby Oliver, Megan S., author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10822807</a><br/>Format: Kitap<br/>What Makes Customers Cross-buy, Upgrade, or Reinstate Servicesent://SD_ILS/0/SD_ILS:6896792026-01-10T22:54:33Z2026-01-10T22:54:33Zby Kim, ShinHye, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786641">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10786641</a><br/>Format: Kitap<br/>Examining Messenger and Mode: Strategic Communication in Higher Education Recruitmentent://SD_ILS/0/SD_ILS:6811652026-01-10T22:54:33Z2026-01-10T22:54:33Zby Breashears, Valerie, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10814908">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10814908</a><br/>Format: Kitap<br/>Integrating Empowerment into Project Management to Enable Effective Delegation of Decision-Making Authority to Project Managers and Teamsent://SD_ILS/0/SD_ILS:6812452026-01-10T22:54:33Z2026-01-10T22:54:33Zby Walter, Scott Francis, author.<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10815558">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10815558</a><br/>Format: Kitap<br/>Digital marketing management : a handbook for the current (or future) CEOent://SD_ILS/0/SD_ILS:10452172026-01-10T22:54:33Z2026-01-10T22:54:33Zby Zahay, Debra L., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=1934295">Click to View</a><br/>Format: Elektronik Kaynak<br/>Managing Information Systems Ten Essential Topicsent://SD_ILS/0/SD_ILS:1405892026-01-10T22:54:33Z2026-01-10T22:54:33Zby Xu, Jun. author.<br/><a href="http://dx.doi.org/10.2991/978-94-91216-89-3">http://dx.doi.org/10.2991/978-94-91216-89-3</a><br/>Format: Elektronik Kaynak<br/>First and fast : outpace your competitors, lead your markets, and accelerate growthent://SD_ILS/0/SD_ILS:11090442026-01-10T22:54:33Z2026-01-10T22:54:33Zby Cross, Stuart., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=4452095">Click to View</a><br/>Format: Elektronik Kaynak<br/>Creating effective sales and marketing relationshipsent://SD_ILS/0/SD_ILS:10537662026-01-10T22:54:33Z2026-01-10T22:54:33Zby Le Meunier-FitzHugh, Kenneth., author.<br/><a href="https://ebookcentral.proquest.com/lib/baskent-ebooks/detail.action?docID=2189476">Click to View</a><br/>Format: Elektronik Kaynak<br/>Maintaining & evolving successful commercial Web sites : managing change, content, customer relationships, and site measurementent://SD_ILS/0/SD_ILS:11881832026-01-10T22:54:33Z2026-01-10T22:54:33Zby Friedlein, Ashley.<br/>ScienceDirect <a href="https://www.sciencedirect.com/science/book/9781558608306">https://www.sciencedirect.com/science/book/9781558608306</a><br/>Format: Elektronik Kaynak<br/>Factors Impacting the Intent to Use an Interactive Visual Aid on a Tablet PC Platform by a Biotechnology Sales Forceent://SD_ILS/0/SD_ILS:6797032026-01-10T22:54:33Z2026-01-10T22:54:33Zby Dotter, Thomas A., author. (orcid)0000-0001-6994-6871<br/><a href="http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10789921">http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10789921</a><br/>Format: Kitap<br/>Proceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016 Theory and Application of Industrial Engineeringent://SD_ILS/0/SD_ILS:4815472026-01-10T22:54:33Z2026-01-10T22:54:33Zby Qi, Ershi. editor.<br/><a href="http://dx.doi.org/10.2991/978-94-6239-255-7">http://dx.doi.org/10.2991/978-94-6239-255-7</a><br/>Format: Elektronik Kaynak<br/>