Re-evaluating Performance Measurement: New Mathematical Methods to Address Common Performance Measurement Challenges
tarafından
Benis, Jordan, author.
Başlık
:
Re-evaluating Performance Measurement: New Mathematical Methods to Address Common Performance Measurement Challenges
Yazar
:
Benis, Jordan, author.
ISBN
:
9780438014923
Yazar Ek Girişi
:
Benis, Jordan, author.
Fiziksel Tanımlama
:
1 electronic resource (97 pages)
Genel Not
:
Source: Masters Abstracts International, Volume: 57-06M(E).
Advisors: John C. Kern Committee members: Frank J. D'Amico.
Özet
:
Performance Measurement is an essential discipline for any business. Robust and reliable performance metrics for people, processes, and technologies enable a business to identify and address deficiencies to improve performance and profitability. The complexity of modern operating environments presents real challenges to developing equitable and accurate performance metrics. This thesis explores and develops two new methods to address common challenges encountered in businesses across the world. The first method addresses the challenge of estimating the relative complexity of various tasks by utilizing the Pearson Correlation Coefficient to identify potentially over weighted and under weighted tasks. The second method addresses the challenge of determining performers' influence on a metric by treating performance rankings as vectors and evaluating the change of the vector over multiple performance periods.
Notlar
:
School code: 0067
Konu Başlığı
:
Mathematics.
Statistics.
Computer science.
Organizational behavior.
Tüzel Kişi Ek Girişi
:
Duquesne University. Computational Mathematics.
Elektronik Erişim
:
Yer Numarası | Demirbaş Numarası | Shelf Location | Shelf Location | Holding Information |
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XX(690449.1) | 690449-1001 | Proquest E-Tez Koleksiyonu | Proquest E-Tez Koleksiyonu | |