Re-evaluating Performance Measurement: New Mathematical Methods to Address Common Performance Measurement Challenges
tarafından
 
Benis, Jordan, author.

Başlık
Re-evaluating Performance Measurement: New Mathematical Methods to Address Common Performance Measurement Challenges

Yazar
Benis, Jordan, author.

ISBN
9780438014923

Yazar Ek Girişi
Benis, Jordan, author.

Fiziksel Tanımlama
1 electronic resource (97 pages)

Genel Not
Source: Masters Abstracts International, Volume: 57-06M(E).
 
Advisors: John C. Kern Committee members: Frank J. D'Amico.

Özet
Performance Measurement is an essential discipline for any business. Robust and reliable performance metrics for people, processes, and technologies enable a business to identify and address deficiencies to improve performance and profitability. The complexity of modern operating environments presents real challenges to developing equitable and accurate performance metrics. This thesis explores and develops two new methods to address common challenges encountered in businesses across the world. The first method addresses the challenge of estimating the relative complexity of various tasks by utilizing the Pearson Correlation Coefficient to identify potentially over weighted and under weighted tasks. The second method addresses the challenge of determining performers' influence on a metric by treating performance rankings as vectors and evaluating the change of the vector over multiple performance periods.

Notlar
School code: 0067

Konu Başlığı
Mathematics.
 
Statistics.
 
Computer science.
 
Organizational behavior.

Tüzel Kişi Ek Girişi
Duquesne University. Computational Mathematics.

Elektronik Erişim
http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqm&rft_dat=xri:pqdiss:10790360


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